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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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GunBlaDeR
post Sep 27 2016, 08:58 PM

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Also, do anyone thinking switching to Grab... I can say that the normal fare also is slightly higher than Uber. Even though Grab is flat fare but the distance rate is higher than Uber's. So, even though you will stuck in traffic 3 to 5 minutes, you will not lose out.

I roughly compare a (approx) 4 km trip. Grab paid RM 8, while Uber paid RM 6.50 (this is before commission).

This is just a one case, so maybe another person can also verify this. rolleyes.gif

This post has been edited by GunBlaDeR: Sep 27 2016, 08:59 PM
GunBlaDeR
post Sep 28 2016, 11:14 AM

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QUOTE(fortunateSA @ Sep 27 2016, 09:32 PM)
when i travel to KL can i drive there temporary?
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Have to make a another account for KL. But you can. I have one account for JB and one for KL. Just use a different email la. Haha.
GunBlaDeR
post Sep 29 2016, 09:47 PM

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QUOTE(Error404 @ Sep 29 2016, 09:34 PM)
Others i don't know, mine about RM10 per hour (include petrol but excludes car maintainance). Slightly better working part time at IKEA.
*
Is that after subtracting petrol consumption? blink.gif
GunBlaDeR
post Sep 30 2016, 01:51 PM

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Usually, after 2 min of waiting, I will send 1 SMS. If no reply, then by 5 minutes, I will cancel.
GunBlaDeR
post Sep 30 2016, 06:49 PM

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I really hate driving Uber in JB. More than 50% of the riders are so rude. Damn!

At least, in KL, the rides are a little more polite.
GunBlaDeR
post Sep 30 2016, 07:35 PM

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QUOTE(2feidei @ Sep 30 2016, 06:58 PM)
He claim he is lah laugh.gif
Really? Example?
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Rider put wrong location then, when I tell I have arrived, shout at me because I went to wrong place. I tell them this is what is in the app, but then, they deny so hard. Say that I am wrong.

Rider call me ask me how long I arrive. I say 7 minutes. Then say, that's too slow. Come faster (WTF, 7 minutes is what the Uber app states, so stupid cannot read. The Uber app already displays so clearly the ETA. So stupid some of the riders)

I reached to pickup location, called rider, ask where are you. Said, "I already waiting somewhere else, I am already late!!" Like its my fault..... doh.gif I drove within the stated ETA...WTF

I speak simple English to them, nobody can understand. Apparently, Johorians can't understand English. WTF!!

And, of course, my rating in JB is really low. bangwall.gif

This post has been edited by GunBlaDeR: Sep 30 2016, 07:39 PM
GunBlaDeR
post Sep 30 2016, 08:08 PM

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QUOTE(2feidei @ Sep 30 2016, 08:05 PM)
Happen also in KL lah.....there are always some uncivilised riders..... bangwall.gif
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Definitely, but in KL, less than half of the riders are rude, in my experience.

Haha....
GunBlaDeR
post Oct 1 2016, 08:57 AM

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QUOTE(lowya @ Oct 1 2016, 07:25 AM)
many of you who are uber slave here never do customer service before, actually those nasty thingy clients expects are a norm for a 3rd world country like malaysia, mentality wise, you know what i mean, so get use to it, its a practical customer service crash course.

i have to say to many customers out there, you are how you treat a stranger or your environment.
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Yeah, this is my first "customer service" job. And I am not a good talker also. This is definitely a learning experience, no doubt. whistling.gif
GunBlaDeR
post Oct 2 2016, 09:01 AM

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OMG, my Uber JB account got suspended again... doh.gif (My rating is 4.28)

Is it that easy for a rider to suspend a driver? Bloody hell.....So troublesome doing Uber in JB....I think I will stop la.
GunBlaDeR
post Oct 2 2016, 09:06 AM

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QUOTE(guanteik @ Oct 2 2016, 09:03 AM)
Actually Johor people mostly sucks. Sorry to say. Especially the way they drive in KL
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Yeah, I agree.

I have been doing Uber in KL for almost 7 months, never have been suspended once. In JB, already suspended twice. doh.gif doh.gif
GunBlaDeR
post Oct 2 2016, 10:45 AM

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QUOTE(lowya @ Oct 2 2016, 10:07 AM)
maybe u kena from the sinki who just like to complaint everywhere they go.
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Singaporean? Perhaps......... shakehead.gif
GunBlaDeR
post Oct 2 2016, 12:32 PM

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QUOTE(T5AMC @ Oct 2 2016, 12:02 PM)
Like this all uber drivers in JB would be suspended. Either Uber lessen the rating requirement in JB or loose the JB market.
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I don't think it's because of my rating. I once had 4.16 rating before, but no suspension. Must have been a rider that said something about me. I don't know what I did, also.

QUOTE(fortunateSA @ Oct 2 2016, 12:04 PM)
How many trips have you done?
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in JB, around 70. in KL, around 60.

This post has been edited by GunBlaDeR: Oct 2 2016, 12:40 PM
GunBlaDeR
post Oct 2 2016, 07:53 PM

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QUOTE(2feidei @ Oct 2 2016, 07:30 PM)
Guys....another area to avoid if you don't like short trip....Seri Petaling area...will be plenty of request, part ot boost area too....but, 90% very short trip (less than 3km, between condo to shop). And what worst, you will also received request up to TPM, Kinara area...which technically still consider Seri Petaling, but, no boost in that area. And, if you accept request during peak hours (after office hours) good luck to you, jammed like hell......, not worth for boost of 1.3x  doh.gif
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Alright, thanks for the heads up. thumbsup.gif
GunBlaDeR
post Oct 3 2016, 08:51 AM

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QUOTE(fortunateSA @ Oct 3 2016, 01:06 AM)
On my way to getting suspended too, dropped to 4.47 in one week, not sure because of my appearance or what, luckily I was not convinced enough to buy a car just for uber, not driving anymore, made about rm400, depressed as f, i was studying then working in Sg, I quit the Sg job to do this, my study fund still needed, used to see uber as potential savior, things never work out for me, I always felt disadvantaged and miserable
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Your rating is still quite high. I think only dropped below 4, then you will get suspended. The reason I got suspended is not because of my rating. I suspect, one of my riders went and reported me to Uber I did something bad. This is only my theory. shakehead.gif

Yeah, don't buy a car just to do Uber/Grabcar. It will be a bad idea. Anyway, you can use Uber/Grabcar in the meantime, but also try to find a more stable part-time job (restaurant/shop assistant/etc)

QUOTE(destiny6 @ Oct 3 2016, 01:38 AM)
if got suspended....you guys able to reactivate back? if can how woR?
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Well, for the last suspension, I just had to sign a form, then my account was reactivated instantly. Not sure about 2nd time suspension.



And, really fuk Uber....they just willy nilly suspend me without any email at all. Like, Any shit a rider say, they automatically believe. doh.gif
GunBlaDeR
post Oct 3 2016, 09:01 AM

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QUOTE(frshrshd @ Oct 2 2016, 10:50 PM)
Hi, I've been driving for Uber on and off for almost a month. Earlier this evening I was involved in an accident on my way to pick up a rider. My car got rammed on driver's side by a car that suddenly switched lanes. Was just wondering what are the actions that will be taken by Uber when it comes to this situation? Will I be compensated in any form?

Thank you
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I don't think you will be compensated because, while you going to pick up the passenger, you were not on a Uber trip. So, technically, you were not "Ubering". But, please send an email to Uber just to make sure. nod.gif

Edited: Ok, maybe I am wrong. I was reading an article online that says Uber covers drivers after they have accepted trip request. So, perhaps, you might compensated after all. But, try to be assertive with Uber because they will try a lot of ways to not pay you.

This post has been edited by GunBlaDeR: Oct 3 2016, 09:08 AM
GunBlaDeR
post Oct 3 2016, 07:25 PM

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QUOTE(fortunateSA @ Oct 3 2016, 07:14 PM)
riders not done rating yet, haven't done any trip since, dropped below incentive requirements, not worth doing anymore.
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Anyway, now Uber is not offering anymore incentive (apart from the 10% - 30% Boost promotion) also, right? So, ratings don't really matter that much. Also, maybe you can try out Grabcar. Might be better.

Also, you mentioned you are a student, right? Then you should check out GrabHitch. It's like carpooling with you school mates, so at least you can save/earn a little money driving to and from school. icon_rolleyes.gif

This post has been edited by GunBlaDeR: Oct 3 2016, 07:26 PM
GunBlaDeR
post Oct 6 2016, 09:58 PM

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QUOTE(2feidei @ Oct 6 2016, 09:19 PM)
PUBLIC SERVICE ANNOUNCEMENT:

Noticed majority of rude (eg. keep calling you asking where are you, ask you to hurry up, give wrong address, ffk and/or cancel) and does not pay full fare, i.e. self-round down the sen, riders are concentrated on Damansara Perdana area.

Therefore, any drivers want to pick up in the area, please exercise extreme patience and high sense of humour when decide to received ping request from this area. If you are high blood pressure person, please refrain from accepting pickup from these area  biggrin.gif later u kena stroke, heart attack, pekchek, sakit hati if really unlucky dealing with these customer, very sad lor......although these part of boost area (the lowered category one) and the demand is quite high.

Sorry for all Damansara Perdana riders, I do not wish to generalised, I still believe there are still good riders there ( I had vouched for that), but, I feel that the bad one also equally a lot. Just like taxi, there are some good and bad , but, bad one overtaken the good one, thus I feel publicly obliged to inform all drivers intend to camp or pick up riders there  biggrin.gif

Another area you guys want to avoid, Flora Damansara if you don't want pick up foreigners (i.e. Bangala, Nigerian, Indonesian, etc).....again, I wish to reiterate that, so far, I have no issue with them, although sometimes I feel bit uncomfortable, and 99% if got roadblock, sure ask to stop and come down one.
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Good to know. So far, I have picked up a few from Damansara Perdana and the riders were ok. But Flora Damansara is fuked up. I kena one time. The road so bad, the rider also crazy la. Never want to go to that shit place, man.
GunBlaDeR
post Oct 7 2016, 07:48 AM

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QUOTE(amad108 @ Oct 7 2016, 06:51 AM)
owh.. ok, thanks bro..
is there anything i need to know? like place to avoid and all? read at few first pages mention few places that quite hassle to deal with the rider..
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Erm, regarding places to avoid, perhaps Flora Damansara. The roads are really bad, like...reallly bad.

If you put tissue box for the passenger, check once in a while if got tissue left behind. It has happen to me a few times, rider use tissue and then just throw on the car floor. shakehead.gif
Now, I don't put any tissue box anymore.

Try to avoid driving aimlessly, just to get a rider/ping. You will just waste petrol. After drop off rider and still no ping yet, just wait where you are (if it safe to wait). Or if you are in remote place or a place you don't like, then you can drive towards another area.

Try to bring a book or something, it can be really boring waiting for a request.
GunBlaDeR
post Oct 7 2016, 06:49 PM

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Wow, you guys have 4.77 rating?! I only have 4.48.....haha... biggrin.gif
GunBlaDeR
post Oct 7 2016, 07:53 PM

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QUOTE(Error404 @ Oct 7 2016, 07:27 PM)
What car you drive?
Some crazy rider rate based on car
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Axia.

rclxms.gif

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