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 Uber Partner Resource Centre & FAQ, Partners welcomed to share!

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juicyliana
post Dec 15 2016, 10:38 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
mine dunno why gaji only masuk on thursdays..... rarely masuk on wednesdays.
juicyliana
post Dec 16 2016, 09:50 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(Effy92 @ Dec 15 2016, 10:52 PM)
My rate quite low 4.74 only. Long time already not drive uber, only manage to do 464 trip then stop drive uber.
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uber said the top rating partners average about 4.72. so u are above average.
juicyliana
post Dec 16 2016, 01:28 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(guanteik @ Dec 16 2016, 10:55 AM)
How you guys manage to see your ratings now? Mine is like showing "Something is wrong"
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at the app, go to "Ratings". Scroll down to "Top Partners".

there you can see average rating, average trips per week, average 5 stars trips per week and average miles driven per week.
juicyliana
post Dec 16 2016, 01:29 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(VLVL @ Dec 16 2016, 11:49 AM)
rider nowadays not friendly. always give 4 or 3. so slowly ur rating will decrease.

last time , rider will said thank you to you and give high rating. but the number decrease recently due to too many retarded rider using grab or uber/
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some riders just buta buta rate and didn't see that 1 star is bad....
juicyliana
post Dec 16 2016, 02:00 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(budi1413 @ Dec 16 2016, 01:54 PM)
[attachmentid=8264808]

Mine. smile.gif
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slightly below average but still good job there.
juicyliana
post Dec 16 2016, 04:26 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(VLVL @ Dec 16 2016, 03:47 PM)
my cancellation is 22 percent rclxms.gif
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so u reach location, wait 5 minutes and straight away cancel?
juicyliana
post Dec 16 2016, 06:05 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(VLVL @ Dec 16 2016, 05:53 PM)
yes... dont give a fxxk. i reached i text and call. you no come down. sorry. cancel and wait for ping again. rclxm9.gif

some stupid rider dont know how to key in correct address. if too far and not the same way. sorry. i will just wait 5 mins and cancel.

stupid rider need to pay to learn thumbup.gif
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fuh! means if u call and the rider say that he/she is somewhere down the road, u will not make the u-turn but just cancel? blink.gif
juicyliana
post Dec 19 2016, 10:31 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(beeMay @ Dec 16 2016, 10:20 PM)
thank you for your feedback!

1. Nope, I dont lie. I can assure you. I have never bought any furniture in malaysia, that is why I always search for room that is fully furnished.
2. Last time I was being mad at grab driver as well because of not knowing the way there. I am so confused here, well I take your feedback as a inch of salt.
3. Well that was what happenned. This driver was 7mins away, so I cancelled straight away. I saw in the map that there are some nearby, so I search again and the same driver accepted again, then he called and I state where my location is and where am I going. then he just okok. He said he is on the way home and his house is nearby my place only. Good right? but then when finish trip and collect cash, he sees the fare and screamed "eeh!! why so loww!" I explained that I use promo code. I can see his face frowning so I said "ok lah, just make it RM2", so after that he ok already I guess..

I never see them as my private driver. They are actually helping me bcs uber fare is so cheap compare to taxi, Imnot even sure if they actually make profit. therefore I must thank them by being nice. But there are just certain things that I dont know and  thats why I need some enlightment about this type of issue. thank you for your feedback!
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point 2: if u don't know the way to the destination, the very least is that u have the exact address. than let the driver drive u there.

point 3: yes, drivers will be credited with the remaining fare if you use promo code. but the driver will get the money 1 week later. some drivers who are tight in cash will prefer the cash because he/she wants to top up their touch n' go or pump petrol. to me, i've no problem with promo codes.
juicyliana
post Dec 20 2016, 11:25 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(guanteik @ Dec 20 2016, 10:25 AM)
Got such thing the app found a better driver nearby even after you accepted the request? This is not right...
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yes i experienced that before... uber will automatically allocate you to the next rider. once i was using waze and driving towards the 1st rider destination. than when uber reallocate, i didn't notice and i drove to the first rider without changing my waze. wasted time and petrol.
juicyliana
post Dec 20 2016, 02:19 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(kangyoon20 @ Dec 20 2016, 01:31 PM)
i'm really so upset to drive in JB... sad.gif
[attachmentid=8280639]
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the RM20 one is ok ar.
juicyliana
post Dec 20 2016, 02:53 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(iphone @ Dec 20 2016, 02:37 PM)
this morning when I was assigned to so called nearer rider, this came to my mind what if the driver never notice and ended up at the first ping rider?

So what happen when you arrive? The rider still there or already got pick up by another car?
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i didn't notice it until the new rider called me and asked why i'm driving away from her. i apologized and checked the uber app. indeed the first rider pickup location was changed. i had to drive back another 5km to pick up the new rider. the new rider waited for me to arrive and to cover line, i blame the gps. sad.gif

i checked the trip history and it didn't state any chance or cancellation.
juicyliana
post Dec 20 2016, 04:38 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(iphone @ Dec 20 2016, 04:22 PM)
Actually what I meant was when you arrived at the first rider pick up spot, rider still there?
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no, she wasn't there anymore.
juicyliana
post Dec 22 2016, 04:06 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
no one wanna put grab/uber sticker on their private car.... also, already earn miserably and still get tax, forget about it....

uber and grab will close shop by themselves. part-time drivers will stop driving and they will only rely on full-time. or alternatively, try to snag taxi drivers from taxi companies to join them.
juicyliana
post Dec 23 2016, 09:40 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
yesterday i had a bad experience with the rematching thing.

Summary:
1) Was at Mutiara Damansara and got a ping at 1 Utama.
2) While half way there heading to 1U and get stucked in the jam, Uber rematched me to a rider in Ikea.
3) Had to make a big turn back to Ikea and last minute switch lane like a crazy dog.
4) When reach new rider, she asked why i took a big turn and if i got lost. she macam lost confident on me for awhile.
5) She is nice and believed me..... after drop her off, i gave uber a piece of my mine.

Advice: Check your app once in awhile to make sure the rider you are heading to pick up is not being changed. else u makan diri sendiri to drive all the way there and the rider is not there.

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This post has been edited by juicyliana: Dec 23 2016, 09:42 AM
juicyliana
post Dec 23 2016, 10:17 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(guanteik @ Dec 23 2016, 10:12 AM)
Wah juicyliana you message is really juicy. Anyway, doubt they going to care.
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if more of us start to bash their feature, they will have to look into it.

next round if i get this shit again, i will just cancel the rider and not make a U-Turn.
juicyliana
post Dec 23 2016, 11:39 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(guanteik @ Dec 23 2016, 11:37 AM)
If I were you I won't even accept it... don't accept ok be good ar.
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the problem is that you wouldn't know if Uber will switch that request or not.
juicyliana
post Dec 29 2016, 11:04 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(xane @ Dec 27 2016, 10:29 PM)
Any uber sifu can tell me why my promotion rate is different than other ?[attachmentid=8318073]
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what's your friend's warning about?
juicyliana
post Dec 29 2016, 11:46 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(pap47 @ Dec 29 2016, 11:19 AM)
[attachmentid=8324425]

yesterday i drive almost 1 hour from seberang mainland to penang island because stuck in heavy traffic jam due to accident.

is this fare acceptable? is fare based on time included in this fare?

btw customer paid via credit card...

hope anyone can comment on this...tq in advanced from uber newbies =(
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shortchanged
65 minutes : RM0.25 X 65 mins = RM16.25
29 km : 29km X RM0.60 = RM17.40
Toll: RM7
Base Fare (if any): RM0.95
Total: RM41.60
juicyliana
post Dec 29 2016, 01:50 PM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
QUOTE(-nobody- @ Dec 29 2016, 12:23 PM)
should be RM16.25+RM17.40+RM0.95=(RM34.60-25%)=RM25.95 (welcome charity donor)

plus toll RM7= total payout RM32.95
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oh ya, forgot to deduct uber fee.
juicyliana
post Jan 3 2017, 10:35 AM

when u think juicy, think liana
*****
Senior Member
746 posts

Joined: Aug 2011
From: Lowyat.net
last week i experience a girl ping me from Taman Kinrara puchong. drove all the way there and she came to my car to tell me that she is not taking the ride now. I started the trip already and i had to cancel the trip. funnily her app cannot cancel.

when cancel the trip, the amount is RM0. complaint to uber also refused to refund me.

later that evening, i got a ping at taman seputeh. rider called me that she is actually in Mid valley. I refused to drive to mid valley and forced her to cancel. so i rip RM4 from that trip.

Since uber is not compensating and so calculative, i see no reason for me to drive out of the way to make up for riders' mistake. nowadays if the rider make a mistake, i will ask them to cancel.

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