Already update my bank detail at uber.vault
Since then till not receive any amount
Any ideas how I can reach uber customer service?

Just say you collect based on what is shown in the app. No need explain to them lar.

I had the same experience before with Arab customers. They refuse to pay the cancellation fee. End up, I request fare review, and Uber pay in the statement

Honestly, this cash cancellation fee system will affect rating for driver who become the collector haizz..

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Am i the only one who always get the sms.

Dude, not this way. If the Uber apps detected you did not go through a toll road, then tolls will not be added into the fare. Similar if the rider inputs KLIA, but decided to stop at Putrajaya, will he be charged KLIA fare? No right./

Did you guys noticed the RM5 promotion applied by the rider is not added into the total your fare?

What you should do is end the trip at putrajaya, ask the rider to re-request to KLIA. Last time I kena, from Cheras to Bukit Bintang, one time from Cheras to Petaling Street, then, to KLIA. End the trip, then, ask rider to re-request.

Yes Ma'am. How is the discount to rider visible to the rider? I may forget it the next day (possible?)

That's the thing. How sure are we that we got that promotional fares included into our payout?

anyone pro partners can tell us newbie, who is prabhu ? 

feel bad for you guyz. 25% comm by uber.

im still with 20% comm. very long time, loyal uber driver since last year.

I have some issue with the boost and they told me even if we seen our location within the boosted area, it maybe not counted. Met with such cases twice.

Another wrong calculation case when I submitted fare review. 5 person rode on the car while they only requested for Uber X. The fare had been adjusted but they didn't add in the boost. Asked few times and the final answer I got : The calculation was made by system, not human.

Urrrgghhhh!

I have a question....If the rider very big size....and my tiny car might not balance while driving.....can we ask the rider to cancel and get a bigger size car....?  

190-195cm.... 110kg.....I can feel the car is totally difficult to do turning while drive....       pity my car

one time got 4 family members all 70-80kg....sit in my car.....also   

can expats that has working visa in malaysia can apply as a uber partner?

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Mine was 20%. When I started off, not as early as juicyliana, mine started in late 2015 got lots of incentives, dunno how much incentives if you complete dunno how many trip within first week, then, second week, another round of incentives. Then, u complete I think 30 trips, no time limit, another RM100 incentives.

Then, the fare that time was higher, I think min rate already RM1.50, with RM0.95 per km and no cash payments. So, all riders are civil and courteous, coz they only heard of Uber if there been to overseas, Uber is totally new concept here in Malaysia. Plus, u definitely want to well behave when Uber got all your credit card and personal details. There is also no those stupid RM5 promo whatsover, those short, less than 1km trip definitely not heard off. And, the rules of 5km radius was strictly enforce by Uber system, they won't simply send u ping for god knows where jungle, far away request due to that you are the nearest avaialble driver. So, it really enjoy to drive, leisure drive, less demand, easily every week, can get RM300-RM500 with just driving about 4-5 hours a day (coz less demand mar  ) and all these excluding incentives, like PHG (now replaced with boost). My day, usually start on the apps, wait for ping, then, pick up, send, and then, go home and lepak again wait for another ping, if there is no ping after drop off and on my way back home.

Then, they decide to slash fare to start rate RM0.95 and RM0.60. Demand start pick up, gone the days that I can do as above, sometime, demand so much until no time to go pee. Even before drop off, another ping come in. Ok lah, still fine with me, as no lost to me mar, i calculated, still same cost, plus also that time petrol still ok lah, around RM1.70 I think. Ok lah, I think, plus it still non cash payment mar, so, another advantage, no risk being mugged or rob, Uber had all riders details, and their customer service still top notch, reply within 1 hour. I can just go out drive with just my license and IC. Or maybe credit card, in case I need to pump petrol.

Then, they decide to introduce cash payment. Lots of drivers protest, many stop driving altogether. The issue is that now, drivers need to carry cash around, risk of being mugged, being robbed. Registration is so simple, buy a prepaid card, register as new rider, opt for cash payment. No trace at all if anything happen. Touchwood, I am still fine, not being robbed or mugged then, but, occassionally of riders not paying full fare. But, at least that time, uber customer service still ok, they will refund u the differences. First they said, only about 20% of riders preferred cash, 80% still remain card. And, since I long time no drive, I leave this argument to existing drivers. But, then, the hassle of carry cash and coins 

Then, it all the way down the drain, they got more arrogant (you may want to scrolled back the thread, read those written by Uber representative here, UberMY who cannot take criticism and abandoned and not coming here anymore , and introduction of RM5 off promo fare, remove the 5km radius policy, so long as you are the nearest available driver, you will get ping even the rider is 20km away (and I suspected they even played around with their apps, showing a lower wait time in rider apps, and definitely shorter time in driver apps, as the eta time in partner apps is always shorter if you compare to waze, but, I give benefits of doubts, maybe the apps stupid, not take into consideration of traffic jam and just straight line, like you opposite of PLUS highway, the apps will show u that you arrived, but, you need to find nearest toll exit to u-turn back). Plus, more and more idiotic riders, as it mentioned earlier, these riders don't know what is UberX (thanks to Uber promoting it as another form of taxi  ) but cannot afford or too cheap to request for UberBlack. Request and never turn up, or take their own sweet time to reach you where the pick up location is shopping mall or pub (ie changkat bukit bintang) where you can't wait, too dumb to give right location but complain you take too long to reach them after you confirmed the righr address.

And, the final nail to the coffin, they introduce the fixed fare, which make them no different from Grab, end up, you lose if you stuck in jam. And, their fixed fare calculation is so secretive, till now, no one can dephiper it how the fare is determine. So, for the drivers out there, you just driving blindly, you would not know where your rider is going nor you know what will be the fare. You may drive 10km away to pick up the riders just for 500m ride, because they got RM5 promo.
You must have not calculated the cost of uber income versus the cost of running/ driving uber. Anyway, once you drive long enuff, you will realised you won't earn anything, maybe 1 cup of teh tarik plus 1 roti canai for your effort. Unless you want to consider meeting new people, driving around new places consider as benefits which can offset driving Uber lah 

I can't say much about Grab, but, I guess it won't far off. Conclusion is that driving Uber/ Grab is the lowest, last resort for me to sustain myself and if I really bored, nothing to do.
Well said 

But, with the 20% idiots, it's spoilt the mood. Although all job in all industries bound to be some idiots (that's the human evolution, slowly those idiots will extinct, but, till then, got to live with it  ), why would anyone want to drive Uber/ Grab for full time, when, the income is low, might as well find a higher paying income generating when you can't run away from dealing with these idiots? 

Anyway, everyone have their own reason for driving, and I do like your reason too, but, I could not agree that driving Uber can earn cigarratte and lunch money lor after deducting the cost. Plus, dealing with 20% of the idiots, nah, I rather not to, if possible  Enjoy your drive bro

not really. i just have more days off. and usually i drive my wife to KLIA2 since she is a air asia flight attendant. so going back home i can get passengers there.. so yeah.. so my question again is. is it possible for expats to drive uber.. if anyone has answers to my question it will be a great help.. thanks!