I can vouch for that. I'd also asked for hot water from cafes or eateries before. Most people are very willing to help if they see an infant with u. But don't ask me if it's filtered water lah. Cos I wasn't that fussy to begin with.

why so marah? i've been flying MAS for 30 years. and comparing service from then and now i can say with certainty that it now sucks and has fallen far far far from what it used to be. compared with other airlines its more or less the same or worse. calling to book a bassinet is normal procedure. thats what i do for all my flights and thats why they have that service... normally they will send a confirmation if the CS does their job. MAS however did try to charge me if i wanted to book a seat next to my wife which was pretty fkd up. so had to call them 48 hours before flight and book. only then its free....

yeah you can bring wipes on board no problem. normally when i fly to and from beijing ill bring: wipes, diapers, biscuits, home cooked baby food, toys (non-electronic), books, 1ltr water thermos (w/water), 1 baby water bottle (w/water), and extra clothes. phew... so far no issues through customs for Cathay, MAS and Dragon Air.

yeah. just go into any cafe (hopefully can see the machine) and ask for boiled water. normally they will have a commercial boiler. dont think its filtered though. cafe's do filter but normally that is water that goes straight into their espresso machine thing which has softeners and all that stuff.

looks like so normally:

Yes the food and beverage standard has fallen..i agree but on service provided on board for me at least still good. i also called for bassinet and without fail managed to get them why is your case different??? The way you emphasized the needs to have the bassinet point is very important... My other post mentioned you have to check in early to get those seats...at least 3 hours early..What time did you check in?? Remember>>>>Thos who check in physically gets priority...Booking seats for my family never had an issue...we get to seat together in one row.....Im not sure about your case but no Extra payment charged..But when u called to reserved seats..there are charges to reserved your preferred seats...but if u want to avoid those charges...Check in early.....Check in time must be early...My meals are pre booked via the service called CHEF on Called menu.they have at least 12 choices to choose from and again every single time delivered as promised.

So for me..the key is to check in early....because if u check in late and others already checked in before you and if they have a baby they will get the priority...even if you pre booked the seat via phone because the most important thing is CHECKED in not booking....confirm passenger is more important than booking without physical present...thats what the ground people told me.

This post has been edited by froggyx: Jan 20 2016, 09:39 AM

Yeah. That's it.

not my case larrr. the other fella...

for me also no issue when booking seat with bassinet, but my son never slept in the bassinet more than 20 mins... so after the 2nd time we just stopped requesting. i guess plane vibration or ear issue or whatever i dunno. but still wanted that seat as near to toilet. the main issue at that time but just not allowed to book the seat next to it for myself without paying RM150+ at that time..and then even though check in early that seat gone liao. so in the end my waifu sit at bassinet seat and i sit in the row behind. but in the end kinda like blessing as it was easier to get up and get stuff hahaha. the food thing, i never booked as never an issue. i dont think they will simply override a booked seat just because passenger checked in early. if so that would really be terrible service.... i would really maki them kao kao on the spot if they did that to me.

but on MAS, i really feel sad. it used to be the best. if i'm flying alone normally will still try to support hahaha. but my waifu hates mas... always got some issue hahaha. seat rosak lah. tv swivel thing keeps falling down lah (they had to tape it and shove papers in the armrest ), haha. hope to see it rise again!

sorry cos i'm fussy, even i don't drink outside water, dirty and taste like tap water

This post has been edited by kenji1903: Jan 20 2016, 10:05 AM

becauase it is tap water hahahah. normally its ok lah. just bring a thermos with water from home. if not, just go to starbucks and ask from them, they will probably have a filter for their hot water.

what if i choose the seat during my booking and paid for it, will it make a difference if i check in not as early at the other people?

will do

thanks a lot bro, you're very helpful

i try to be at least. i wish i came here when first time for me flying with my son. learn things through experience hahah. very stress.

ei... meaning you cannot sit at the bassinet area with your wife if you don't pay extra?

thanks for the list bro

learning thru experience is tough... but that's the best way to get it into your head and excel in it

thanks again bro

its like saying after buying cinema tickets online but the seats given to those that queue and buy tickets. doesn't make sense. if its true so why operator ask for the credit card when booking?

my reasoning is that the MAS operator will not reserve the seats to me now until they stop receiving purchases or the plane is full. that way they can allocate the seats easier without having to change seats again and again. this is why from some explanations here and what i heard from others is to call one day before departure or check in earlier because by then they would have pretty much sold out all the seats or no new passengers buying anymore tickets.

anyway my flight is still another 3 weeks later and i requested the bassinet a month ago but still. they could've earn my money just like that and they not doing it? didn't know MAS is doing so well financially.

potek potek

lol

bro, if you bought a ticket with infant under age of X months (i forgot) that seat booking with bassinet is free. chances are they already booked it for you. but i wonder why they never gave you the confirmation its just your seat next to your wife wont be booked. anyways looks like you gotta keep calling hahah.

not sure if you are 2', anyway bring hot flask with warm water along, no issue with scanning at custom in malaysia, bangkok, sg, shanghai, hk. Else if get stop, pour them out and get warm water from flight attendant.

2" time travel alone no prob, water pour away, no issue
now 8" but never traveled with a baby before mar

under 24 months.

ya looks like it and not sure if you been calling MAS recently. actually there are no options to select or request for special needs. their options are all for purchasing ticket and checking of flight and its always on queue. they also have a new function where you can leave your phone and they will return call without loosing the queue number but i have left my number for 3 days and still no one called me back.

i really think its just bad hospitality service.