If so, then just let customer directly proceed to the teller, instead need to go one merry go round with customer service officer.

Teller Q number is easier to wait, while customer service officer, sometimes, need to wait more than half an hour just for a few people.
As those officer sometimes may be promoting other product to customer (saving plan etc), which I encountered before, just I told the officer, don't need to waste time on those thing, I won't interested one.
I come to bank has one intention only, aka placing FD, not buying insurance or UT.

you have been corrected on this. please stop this misleading info. bc charges has more to do with banks than vip or pb customer.

Cimb bank, affin, hl is Rm5+.PB/VIP only pay few sens for BC.

Yes, some banks has this issue of having to go through 2 officers to place FD. OCBC, SCB, Affin etc. CB PB centre just the CS will do. SCB PB centre can send FD cert to customers house by post which is good if we used their PB centre. BR wise go to teller will do.

Should make it one step, more efficient that way for both customer and bank.

tun, for normal customers:

mbb rm 0.53
uob rm 0.68
pbb rm 0.68

please stop saying rm5+ for bc.

Alright noted. So these banks charge damn low and cimb, hl, affin charges Rm5+.

If  like that, how are banks going to sell you their products. They need to sweet talk you first.

Alright noted. So these banks charge damn low and cimb, hl, affin charges Rm5+.

make sure you remember. you kind of tend to forget though you have been corrected before.  

If so, then just let customer directly proceed to the teller, instead need to go one merry go round with customer service officer.

Teller Q number is easier to wait, while customer service officer, sometimes, need to wait more than half an hour just for a few people.
As those officer sometimes may be promoting other product to customer (saving plan etc), which I encountered before, just I told the officer, don't need to waste time on those thing, I won't interested one.
I come to bank has one intention only, aka placing FD, not buying insurance or UT.

I have been giving them feedback / complaints about since few years back..this year alone already given 2 feedbacks but nothing is done..getting worse

tun, for normal customers:

mbb rm 0.53
uob rm 0.68
pbb rm 0.68

please stop saying rm5+ for bc.

The MBB branch i go to charged me few RM 
Altho I told them I understand some branches only charge few sen, no give in also.

Your SCB 15 mth FD also coming to maturity this month ? For mine, I am planning to move to OCBC 4.5%.

I found that OCBC FD placement is tedious and time consuming.
Took more than 30 min to place a FD.

Take Q number to meet the relationship office at desk outside the teller, (instead to counter/teller), then the officer fill in form and key in some info into computer, only then pass the document to the teller and still wait for teller to print the acknowledgement slip.

Seem like "double work". 

Instead other bank, either officer or teller key in and print directly the slip and just let officer behind to sign off.

Yes, maturing next's Tuesday but will only have the time to go to the bank on Wednesday. Hopefully upliftment process at SCB is smooth. If no other new promo, I will just move to UOB 4.4. Then will also have one from UOB maturing the week after, still haven't decide going to CIMB or go back to OCBC 

can i say new year 2016 then FD rate would be better ?

On wat basis?

Just rec'd text message from Maybank
Earn 4.5%pa effective return with Maybank GIA-i
Visit our branch for info

I tot one forum member mentioned tat tis promo have expired.