Just e-mail QCD Berjaya Times Square. They say that my phone is among the affected units & need 2-3 days to diagnose. I thought it's a straight replacement since it's already confirmed by Apple.

This post has been edited by kcirdenk: Nov 22 2016, 11:25 AM

luckily my one is QK, else need hassle to replace

went to Apple Store in Hong Kong to diagnose the battery, no stocks. have to order part and wait for 7-14 days

Switch penang says im eligible but need wait 7-14 days LOL

【蘋果出事】無故關機iPhone 6s全球免費換電池 敎你檢查部機有無事

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最後更新: 1121 20:44 / 建立時間 (HKT): 1121 16:40


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【新增影片】
繼Airpods延期，iPhone 6s在剛推出一年後，蘋果今日在官方網站上公佈iPhone 6s的全球更換電池計畫。蘋果指之前收到不少報告指iPhone 6s會意外關機，但強調不影響使用安全。網站公佈中指出，受影響的是一部份iPhone 6s，生產日期2015年9月至10月之間。

香港的蘋果官網已有英文說明，建議用家如遇到相似問題，可前往Apple Store零售店，讓技術人員檢查iPhone 6s的序列號，再確認是否需要更換電池。
記者亦致電Apple Store職員查詢，有關換電情況。職員回覆在正常情況下，如果電池真的發現有問題需要更換，而手機本身沒有其他損壞地方是可以即日完成更換並取回手機的，同時提醒用家需要先行為自己的資料進行備份。
蘋果並沒有公佈受影響iPhone 6s的生產序號，暫時只可以在Apple Store零售店查詢是否在2015年9月至10月之間的生產日期。不過記者從先達店主得到的小道消息，也許可以從序號當中縮窄範圍，得知自己是否屬於今次的不幸者。在設定內「關於本機」一欄中，可以得知自己手機的序號，看看自己序號的第四位字母，N 代表 2014 年下半年、P代表2015年上半年、Q代表 2015 年下半年，而R 代表 2016 年上半年，所以估計Q才屬於出事的一批。
然後再看看第5位字，如果是數字1至9為代表第一至第九週生產，第十週由英文字母C、D、F、G、H、J、K、L、M、N、P、Q、R、S、T、U、V、W、X、Y」順序開始，中間需要除去E、I、O、U、S這些英文字。C代表10、D代表11、Ｆ代表12等等，花點心機就大概知道自己是否屬於不幸的一份子了。
只不過此方法未知是否屬實，如果手機真的有問題的話，最穩當的方法還是親身到Apple Store檢查一下。
https://www.apple.com/hk/support/iphone6s-unexpectedshutdown

Can anyone who has gone through this process regarding the battery issue update back whether they are just replacing the battery or are they replacing the whole unit?

Switch says only replace battery

Do you have their email? Can u share it? Tq

http://www.qcd-tech.com/contact/


QCD need 3-5 days to diagnose while Switch need 7 days which i find it unacceptable lol.

QCD even told me that the affected units is only a ''small number'' therefore they need to diagnose but what if after they diagnose & wont replace the battery. that's why im reluctant to send it.

are they replacing the battery or changing it for a refurbish unit? not acceptable to take 3-5 days to diagnose.

i have a bad feeling about this.

if they replace the battery unit, i hope they do it properly as i do not like to have my phone back with a wobbling screen. I have a bad experience of this situation previously.

if they change it for a refurbish unit, i hope that the one i will get is a good one. not faulty (i.e., yellowish screen, storage problem etc etc)

I am thinking of switching to a new phone instead of having to deal with wobbling screen or faulty unit after this process.

hmmmm

i have had the problem with battery for several times in the last 1-2 months. less than 20 % and a sudden shutoff. turn it on back again, the battery left around 20% but shutoff again in seconds.

bought my phone november last year.

This post has been edited by zariel: Nov 23 2016, 11:49 AM

send it back for battery replacement, then later sell

i don't think they will change for a refurbish unit since they mentioned that only a small number of affected units only.

that's why i'm not willing to send in for them to diagnose only for them to tell me later that your unit is not entitled for battery replacement since we do not find anything wrong with your battery.

i did encounter phone shutdown when battery around 20%. iinm around 3 times since upgrade to IOS 10.1.1 & i thought it's related to software issue.

This post has been edited by kcirdenk: Nov 23 2016, 11:57 AM

I enquire with Machines and as per below are their reply
The program affects devices within a limited serial number range that were manufactured between September and October 2015. Perhaps you can share your serial number for us to advice you further.

After I reply with my serial number with Q8 in it, they reply:
Your device is eligible for the battery replacement program. Please note the following before visit Machines Service Centre.

1) Make sure all data is backed-up (the Service Center do not provide data back-up service, all data will be erased once the unit is surrendered)
2) Disable Find My iPhone (FMiP) feature from the unit.
3) The program will replace only the battery.
4) Estimation whole process is 7-10 working days (excluding weekends and public holiday).
6) No loaner/temporary unit will be provided.
7) Accessories such as screen protector/tampered glass is not covered and consider loss once the unit is surrendered.

when I enquire if this can be done in a day, this is their reply:
The process is done by Apple. The process take logistics, parts import and availability into consideration.
Feel free to contact Machines Service Centre for further advice regarding this.

Yesterday they diagnosed on the spot and said im eligible , not diagnostic process but battery changing process needs 7-14 days

so did u left them with your phone? but 7-14days really

Only 6S right, safe to assume 6S Plus not affected by this battery recall?

yeah only 6S ... 6S plus not affected

no..and they said my battery still alright...then im still considering

Darn... was hoping for a new battery...

Thanks bro

My serial number is QJ
But my phone is affected

First happens auto shut off when battery is around 10%
It happens again when it's around 18%
Worst it happened when battery is 30% !!