whatsapp in my wife ip6s hangs or not responding.... she updated whatsapp to the latest version before this happened. the problem is she didnt backup everything yet... any ideas?

This post has been edited by zariel: May 26 2016, 06:41 AM

are they replacing the battery or changing it for a refurbish unit? not acceptable to take 3-5 days to diagnose.

i have a bad feeling about this.

if they replace the battery unit, i hope they do it properly as i do not like to have my phone back with a wobbling screen. I have a bad experience of this situation previously.

if they change it for a refurbish unit, i hope that the one i will get is a good one. not faulty (i.e., yellowish screen, storage problem etc etc)

I am thinking of switching to a new phone instead of having to deal with wobbling screen or faulty unit after this process.

hmmmm

i have had the problem with battery for several times in the last 1-2 months. less than 20 % and a sudden shutoff. turn it on back again, the battery left around 20% but shutoff again in seconds.

bought my phone november last year.

This post has been edited by zariel: Nov 23 2016, 11:49 AM