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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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fchang0427 P
post Dec 23 2021, 04:37 PM

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QUOTE(Maxis @ Dec 23 2021, 04:00 PM)
Hi,

Appreciate to DM us for further assistance. TQ-Maxis
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How can I Dm you?
Jerm_vii
post Jan 3 2022, 11:52 AM

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Outrageous!

The original topic already not accurate. It is now RM 2 per message.

user posted image

Anyone know how the hell this ended up being subscribed? I can't even find any messages from 23288 in my phone and its not on my block list. This is Maxis scamming us at its core. If never found out, they scam RM 120 from each customer per year. Utterly ridiculous!

I just called Maxis helpline and the lady said she cannot help cancel it. Need another department to call me back. So damn difficult to cancel this thing.
Maxis
post Jan 3 2022, 03:29 PM

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QUOTE(Jerm_vii @ Jan 3 2022, 11:52 AM)
Outrageous!

The original topic already not accurate. It is now RM 2 per message.

user posted image

Anyone know how the hell this ended up being subscribed? I can't even find any messages from 23288 in my phone and its not on my block list. This is Maxis scamming us at its core. If never found out, they scam RM 120 from each customer per year. Utterly ridiculous!

I just called Maxis helpline and the lady said she cannot help cancel it. Need another department to call me back. So damn difficult to cancel this thing.
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Hi Jerm_vii,

Kindly DM us your mobile no for further assistance. TQ-Maxis
michaelhm5
post Feb 11 2022, 11:32 PM

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Hi Maxis,
Pls block this GirlGamesClub Wap service from my mobile 6012 5212483.

This sim card is only use at WiFi Modem. No way i will subscribe this kind of game.

This is obviously a SCAM.

Pls help to block this service and pay me back for all the charges since Nov.

Pls call me back 012 5272483



user posted image


Maxis
post Feb 12 2022, 03:26 PM

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QUOTE(michaelhm5 @ Feb 11 2022, 11:32 PM)
Hi Maxis,
Pls block this GirlGamesClub Wap service from my mobile 6012 5212483.

This sim card is only use at WiFi Modem. No way i will subscribe this kind of game.

This is obviously a SCAM.

Pls help to block this service and pay me back for all the charges since Nov.

Pls call me back 012 5272483



user posted image
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Hi,

Would appreciate if you could PM us the details below for further assistance.

Name:
IC Number:

TQ-Maxis
fireballs
post Feb 12 2022, 03:28 PM

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wow 2022 still have this problem
CyrusWong
post Feb 12 2022, 03:31 PM

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QUOTE(fireballs @ Feb 12 2022, 03:28 PM)
wow 2022 still have this problem
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maxis always have this problem

this month ask maxis to terminate the service, next month auto subscribed back the service

yet maxis say it's me who subscribe the service myself, no refund given.

I use the sim in usb modem, how daheck i subscribe the service

every month need queue live chat, waste time and so troublesome to get the refund back

i stop using maxis ever since

This post has been edited by CyrusWong: Feb 12 2022, 03:37 PM
Meaples
post Feb 20 2022, 04:04 AM

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Dear Maxis,

Sent you a DM regarding a recent sms sub 24982 that I did not apply for.

Please remove and refund the money if it was charged to my account.
den
post Apr 8 2022, 10:39 AM

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I also suddenly receive this unsubscribe SMS spam.
How to lodge a report to Maxis online?
happysalad
post Apr 8 2022, 01:43 PM

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QUOTE(den @ Apr 8 2022, 10:39 AM)
I also suddenly receive this unsubscribe SMS spam.
How to lodge a report to Maxis online?
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same here..
I never subscribed to Linguisto yet Maxis has charged me RM5 for that mad.gif
happysalad
post Apr 8 2022, 02:05 PM

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QUOTE(den @ Apr 8 2022, 10:39 AM)
I also suddenly receive this unsubscribe SMS spam.
How to lodge a report to Maxis online?
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I have called the careline number (123) to lodge a report.
Maxis/ Hotlink will refund the charges in my next bill.
They also blocked the short number 23283 (in my case)
lunj02
post Apr 12 2022, 12:38 PM

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Hi Maxis,

I received this SPAM MSM from 24982 for Unlimited Gamez subsciption this morning sad.gif , please help me to unsubscribe and block it. Thanks.

Phone Number : 017-6729137

user posted image


Attached image(s)
Attached Image
Maxis
post Apr 16 2022, 03:15 PM

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QUOTE(lunj02 @ Apr 12 2022, 12:38 PM)
Hi Maxis,

I received this SPAM MSM from 24982 for Unlimited Gamez subsciption this morning  sad.gif , please help me to unsubscribe and block it. Thanks.

Phone Number : 017-6729137

user posted image
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Hi,

In order to protect your data information and privacy, do not share your mobile number via the public post. We would appreciate your assistance to DM us your details for our further assistance. You may delete this post once details has been given. TQ
ongyungkiet
post May 6 2022, 08:40 PM

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Dear Maxis,

I received this SPAM MSM from 24982 for Unlimited Gamez subsciption this morning, please help me to unsubscribe and block it. Thanks.

Phone Number : 011-12002100

user posted image


Attached thumbnail(s)
Attached Image
p4n6
post May 7 2022, 12:32 PM

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This kind of scam been happening since a decade ago but MCMC and telco dont want to solve the problem but still continue allowing them to do it …

These scammers merely using software to fake our numbers to subscribe to the service.

To be honest who will still use shortcode to subscribe content anymore in 21st century. Telco and MCMC merely opening loop hole for scams to exist by allowing charging via shortcode.

I think if we dont complain in a way telco also earn some $$ from those scammers thats why keep quiet….

This post has been edited by p4n6: May 7 2022, 12:38 PM
mnry
post May 17 2022, 04:20 PM

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I also got this UGZ subscription since beginning of March, I have never subscribed to this service.
This is a scam and Maxis is not taking any action, despite reporting to them.
azomic
post May 24 2022, 02:13 PM

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Hi maxis. Having this issue. Did not subscribe to this service. Please advise

user posted image
RicoT
post Jun 13 2022, 10:18 AM

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Seriously, Maxis should block unwarranted subscription and use TAC for such subscription to verify its authenticity.

user posted image
Maxis
post Jun 13 2022, 04:18 PM

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QUOTE(RicoT @ Jun 13 2022, 10:18 AM)
Seriously, Maxis should block unwarranted subscription and use TAC for such subscription to verify its authenticity.

user posted image
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Hi, Allow us to assist you. Kindly DM us your details for our onward action.

TQ/Maxis
samooi20 P
post Jun 15 2022, 10:44 AM

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Hi, please assist to stop this spam as i've not subscribed to it. I have dropped you a PM as well.

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