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 [V1] Microsoft Lumia 950 and 950XL, Official Windows 10 flagship

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accs_centre
post Dec 23 2015, 10:26 AM

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QUOTE(justifyer @ Dec 22 2015, 07:34 PM)
Guys, need help, I preordered mine on Lazada at 10/12/2015 14:04:48, but since then, not a single update. Even the confirmation email I didn't get. Usually when we buy at lazada, will get confirmation email right? Not this one. This is my order details:

user posted image

As you can see, it said the ETA was 18th December, but I've yet to receive any updated from them. Not even a tracking number. I've contacted Microsoft Malaysia and they gave this useless reply:

user posted image

I also contacted Microsoft Lumia Malaysia, which they straight ignore me. So I called Lazada yesterday, it said to check on me and get back to me later, and just today they called me and said that they contacted the "merchant" as in MS, and they confirmed it that it's going to be deliver starting 15th of January!! I was like WTF??? Why? If knew this will happened, I wouldn't pre-ordered it in the first place. Better off getting it in store. Do you guys have any idea what this is happening? sad.gif

I'm a loyal fan of Microsoft and this how they treated me? I've had Lumia 800 and now using Lumia 930 since it launched. I've always bought the latest flagship Lumia, yet this is what I get? Not cool Microsoft, not cool.

Things to note:
- I noticed they changed the product title to (ETA: 15th January) last week.
- I'm using Maybank 0% installment on Lazada and successfully checked out.
- Until now the order status still "processing"
- They say they are going to email if I ever get to be the first 100 that will receive the dock, yet not a single email either from lazada or microsoft (if i ever get it)

p/s: I envy u guys have the phone in hand already.. I'm crying over here..  cry.gif
*
Don't worry too much.. The new ETA January one is for those ordered after Pre-order ended..
Altot I also cant wait for the 950xl to come as it is much late arrived then those go buy at shop..

I believe it will be shipped out in this 2 days.. This is what I received after emailed LAZADA:

Thank you for your interest with Lazada Malaysia. We are glad to assist you.

This is regarding your concern. Kindly be informed that we already coordinated your concern with our respective department and upon verification, your item is ready for shipment by our Merchant. However, when your order is shipped, you will receive the tracking number via SMS notification.

Please anticipate the delivery of your order within 5 to 8 business dyas. We are pleased to inform you that this concern has already been updated on your file. Rest assured that we are working diligently to make sure your order will be delivered straight to your address in a timely manner.

We appreciate your understanding and we are constantly evolving to better suit your needs.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.

Kathleen | Customer Service Associate| Lazada.com.my


marauderz
post Dec 23 2015, 10:59 AM

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Just received the new firmware update mentioned here.
http://wmpoweruser.com/new-lumia-950-lumia...ware-whats-new/

Let's see if the auto brightness works better now. And wonder if the SD perf will allow my SD card to work with rich capture properly now, was taking a loooooong time to process previously.
SteadyPana
post Dec 23 2015, 11:09 AM

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QUOTE(marauderz @ Dec 23 2015, 10:59 AM)
Just received the new firmware update mentioned here.
http://wmpoweruser.com/new-lumia-950-lumia...ware-whats-new/

Let's see if the auto brightness works better now. And wonder if the SD perf will allow my SD card to work with rich capture properly now, was taking a loooooong time to process previously.
*
Have not restart my set yet....a bit takut tongue.gif
justifyer
post Dec 23 2015, 11:29 AM

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QUOTE(accs_centre @ Dec 23 2015, 10:26 AM)
Don't worry too much.. The new ETA January one is for those ordered after Pre-order ended..
Altot I also cant wait for the 950xl to come as it is much late arrived then those go buy at shop..

I believe it will be shipped out in this 2 days.. This is what I received after emailed LAZADA:

Thank you for your interest with Lazada Malaysia. We are glad to assist you.

This is regarding your concern. Kindly be informed that we already coordinated your concern with our respective department and upon verification, your item is ready for shipment by our Merchant. However, when your order is shipped, you will receive the tracking number via SMS notification.

Please anticipate the delivery of your order within 5 to 8 business dyas. We are pleased to inform you that this concern has already been updated on your file. Rest assured that we are working diligently to make sure your order will be delivered straight to your address in a timely manner.

We appreciate your understanding and we are constantly evolving to better suit your needs.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.

Kathleen | Customer Service Associate| Lazada.com.my


*
So what's your order status now? Mine is still "processing". If you're the same, then I can be at peace a bit. If not, I iz sad.. sad.gif
loongzai2
post Dec 23 2015, 11:41 AM

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Guys may i know is the windows map is par with waze or google maps?

hows the speaker quality of this phone?

other than this is anyone migrate from ios/android phone to this windows phone? how do u guys compare with ios/android?
horray
post Dec 23 2015, 11:54 AM

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My wife's Lumia 950 has been having issues with WhatsApp. She gets notified of incoming message on WhatsApp but when she opens the app, she can see all the various message threads but when she opens the new message specifically, she gets a blank white screen.

I have uninstalled and reinstalled and soft reset the phone to no avail. My next option would be a hard reset, I suppose.

I have reverted to her old Lumia 930 for now as WhatsApp is an important messaging tool for her.

Any ideas to solve this? Please help.
marauderz
post Dec 23 2015, 12:07 PM

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QUOTE(horray @ Dec 23 2015, 11:54 AM)
My wife's Lumia 950 has been having issues with WhatsApp. She gets notified of incoming message on WhatsApp but when she opens the app, she can see all the various message threads but when she opens the new message specifically, she gets a blank white screen.

I have uninstalled and reinstalled and soft reset the phone to no avail. My next option would be a hard reset, I suppose.

I have reverted to her old Lumia 930 for now as WhatsApp is an important messaging tool for her.

Any ideas to solve this? Please help.
*
Heard there's a whatsapp bug where a bad message can crash the app, and the only thing you can do is to delete the conversation with the bad message because ita synched from the cloud you can't just uninstall the app.
justifyer
post Dec 23 2015, 12:19 PM

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QUOTE(loongzai2 @ Dec 23 2015, 11:41 AM)
Guys may i know is the windows map is par with waze or google maps?

hows the speaker quality of this phone?

other than this is anyone migrate from ios/android phone to this windows phone? how do u guys compare with ios/android?
*
When navigating, I personally just use Waze (the app exists on windows store) with Here Drive or "Maps" as backup. I used to be a heavy Here Drive user until I learned about waze. The only reason that I use waze instead of Here is just because of the traffic; because IMO, Here Drive is more reliable and has better user experience, plus can have offline maps.
marauderz
post Dec 23 2015, 12:22 PM

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FYI, I was just called by Lazada Courier about delivery which I promptly told them the order should be canceled.

Good luck to others who have numbers in wait. My courier was Taq Q Bin.
justifyer
post Dec 23 2015, 12:34 PM

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QUOTE(marauderz @ Dec 23 2015, 12:22 PM)
FYI, I was just called by Lazada Courier about delivery which I promptly told them the order should be canceled.

Good luck to others who have numbers in wait. My courier was Taq Q Bin.
*
So you can cancelled it even if it's ready to be delivered? Please tell me more about this. It seems like you're COD, since usually COD is TaQBin. How can I do this for non-COD?
marauderz
post Dec 23 2015, 12:37 PM

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QUOTE(justifyer @ Dec 23 2015, 12:34 PM)
So you can cancelled it even if it's ready to be delivered? Please tell me more about this. It seems like you're COD, since usually COD is TaQBin. How can I do this for non-COD?
*
Yeah, like I mentioned before, I did COD order just in case of screw ups.. You could have tried cancelling earliier I before they sent it for delivery, since you used CC payment it's much more tedious on both parties to cancel.
justifyer
post Dec 23 2015, 12:48 PM

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QUOTE(marauderz @ Dec 23 2015, 12:37 PM)
Yeah, like I mentioned before, I did COD order just in case of screw ups.. You could have tried cancelling earliier I before they sent it for delivery, since you used CC payment it's much more tedious on both parties to cancel.
*
Yeah actually yesterday, when they called me, I did asked for cancellation/refund, but the call person said that they can't do it at current stage, they have to wait for the product to reach them(lazada), only then they can initiate refund. I don't know what's the process and logic behind this, but this looks like it might take a while to cancel. sad.gif
marauderz
post Dec 23 2015, 12:55 PM

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QUOTE(justifyer @ Dec 23 2015, 12:48 PM)
Yeah actually yesterday, when they called me, I did asked for cancellation/refund, but the call person said that they can't do it at current stage, they have to wait for the product to reach them(lazada), only then they can initiate refund. I don't know what's the process and logic behind this, but this looks like it might take a while to cancel. sad.gif
*
Yeah, hang in there.. just a few more days hopefully.. damn it.. next 2 days is public holiday..
Eddx
post Dec 23 2015, 03:00 PM

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QUOTE(marauderz @ Dec 22 2015, 04:19 PM)
No need to baby it so much lar!
*
im clumsy laugh.gif i always carry phone with car keys..haha

anywhere i can buy the screen protector at least?

QUOTE(justifyer @ Dec 22 2015, 10:49 PM)
Anybody knows where can I get Lumia 950 XL off the shelf that comes with free dock?
*
I think directd no longer give free dock for XL, u can try Satu Gadget

QUOTE(marauderz @ Dec 23 2015, 10:59 AM)
Just received the new firmware update mentioned here.
http://wmpoweruser.com/new-lumia-950-lumia...ware-whats-new/

Let's see if the auto brightness works better now. And wonder if the SD perf will allow my SD card to work with rich capture properly now, was taking a loooooong time to process previously.
*
I guess this is the update prompt i had this morning, im asked to restart


QUOTE(loongzai2 @ Dec 23 2015, 11:41 AM)
Guys may i know is the windows map is par with waze or google maps?

hows the speaker quality of this phone?

other than this is anyone migrate from ios/android phone to this windows phone? how do u guys compare with ios/android?
*
I partially migrate from Android, not using it full time yet, but from my past experience using 1520, u might feel the loading for store is slow, lack of certain freedom u get from android, downloading can be slow and cumbersome (or maybe just me). But overall experience is positive.


marauderz
post Dec 23 2015, 03:11 PM

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I saw screen protectors selling in Lelong
loongzai2
post Dec 23 2015, 03:36 PM

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QUOTE(Eddx @ Dec 23 2015, 03:00 PM)
im clumsy laugh.gif i always carry phone with car keys..haha

anywhere i can buy the screen protector at least?
I think directd no longer give free dock for XL, u can try Satu Gadget
I guess this is the update prompt i had this morning, im asked to restart
I partially migrate from Android, not using it full time yet, but from my past experience using 1520, u might feel the loading for store is slow, lack of certain freedom u get from android, downloading can be slow and cumbersome (or maybe just me). But overall experience is positive.
*
Is iris scanner unlock faster after latest update?
marauderz
post Dec 23 2015, 04:02 PM

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QUOTE(loongzai2 @ Dec 23 2015, 03:36 PM)
Is iris scanner unlock faster after latest update?
*
Feels the same, basically you need to get a feel for the ideal unlock distance. Then you can just turn it on and it just works very fast.
Eddx
post Dec 23 2015, 04:18 PM

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QUOTE(marauderz @ Dec 23 2015, 03:11 PM)
I saw screen protectors selling in Lelong
*
any physical shop? prefer to buy on the spot and apply at home tongue.gif

QUOTE(loongzai2 @ Dec 23 2015, 03:36 PM)
Is iris scanner unlock faster after latest update?
*
it's quite fast even before update (for me) but might need to constantly improve it

QUOTE(marauderz @ Dec 23 2015, 04:02 PM)
Feels the same, basically you need to get a feel for the ideal unlock distance. Then you can just turn it on and it just works very fast.
*
agree with you, i setup in a bright situation, so at low light cant really detect until i used the improvement function
justifyer
post Dec 23 2015, 06:29 PM

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Microsoft Malaysia just posted this status update:

QUOTE
The Microsoft Surface Pro 4s and new Microsoft Lumia 950 and 950 XL devices, along with its accompanying accessories, have received overwhelming demand since it landed in Malaysia. Due to this, we regret to inform you that we are experiencing a shortage of stocks. We are doing everything we possibly can to bring in new stock to cater to this demand. For all individuals who have pre-ordered or wish to purchase the Surface Pro 4 and Lumia 950 / 950 XL and its accessories in retail, please note that:

• From 4 January onwards – All pre-ordered Surface Pro 4 and accompanying accessories will be fulfilled. In addition, interested individuals can visit our Microsoft Authorized Reseller Stores, MS Online with Lazada or our other partner’s outlets to purchase all models and accessories.
• From 18 January onwards – All pre-ordered Microsoft Lumia 950 and 950 XL devices as well as the Microsoft Display Dock will be fulfilled. In addition, interested individuals can visit our Microsoft Authorized Reseller Stores, Microsoft Mobile Resellers or MS Online with Lazada to purchase all models and accessories.

We do sincerely apologize for any inconvenience caused and rest assured, we are doing our outmost best to rectify this as soon as possible.

suicideroach
post Dec 23 2015, 07:32 PM

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Reading all the reviews on the net and this thread, i can say i am very glad i didn't buy this phone first. Was considered to pre-order from lazada few weeks ago, luckily i didn't.

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