QUOTE(adijb @ Oct 9 2015, 03:19 PM)
With all due respect, that is not the issue here. SC are supposed to be consistent with what hq has standardize ie 10,000km service interval for all types of eo as per manual and wecare.
Example i gave sometime back was when i serviced my avanza, which for the first 2 years was using "toyota" mineral oil. All the toyota SC, be it in kl and subsequently when i moved to jb, tells the same thing ie 10,000km service interval even when using mineral oil. They guarantee no significant drop in performance unless constant extreme usage. Consistent storyline by different personnel within same SC and across different SCs.
Proton SCs are proton's mouth piece. Giving differing info compared to wecare and even the manual, thus making customers confused, does not do any good to proton. Again, communication and possibly enforcement of information given is lacking.
QUOTE(eesyam @ Oct 9 2015, 03:31 PM)
Though I agree with the part that says follow the interval set within the manual, it also says to it depends on how you drive the car. If rough terrain (hills, long distance/high hour) is your daily routine, then IT IS advisable to service it at every 5k. It is in the manual.
True true, I agree. It's a matter of consistency here. I think we can agree that this is the main issue, not so much the interval.
Bottom line is, we know what kind of care and what kind of abuse we give our engines and vehicles and it's in our common sense also to take proper care and proper actions depending on how we maintain our vehicles and the conditions that they face daily.