QUOTE(supervisor @ Dec 6 2016, 03:15 PM)
son...i got news for youuse ezbuy
Taobao Global Direct Shipping - experiences?, The good and the bad
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Dec 6 2016, 03:43 PM
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#41
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Dec 7 2016, 09:02 AM
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#42
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Dec 12 2016, 02:46 PM
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#43
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QUOTE(alucard89 @ Dec 12 2016, 01:22 PM) Guys, how does revpay provide refund back to you if there's problem with transaction? give revPay a call to explain your situation...they will handle itI was checking out multiple out items at once and right before I was about to pay the seller gave a bit of discount for one of the items. Anyway i tried to redo payment but the total is as same before which should be less but I paid for it anyway since not much difference. And now the problem is, that item that just got discounted by seller previously was still not considered as pending payment even after payment done. So I basically paid a second time since obviously there was glitch with the previous transaction. So I should contact revpay regarding this? Provide transaction details/screenshots and everything? Btw I was using online banking |
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Dec 12 2016, 11:19 PM
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#44
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QUOTE(Eddy924 @ Dec 12 2016, 10:42 PM) Hi guys, I have a URGENT enquiry (plan to place order b4 1212 promo end midnight). consolidation means when the items arrived at the warehouse and they weigh them. based on weight they will quote you the shipping fee and you have to pay before they can proceed to deliver.For first-time I considering placing order under Taobao Consolidation, previously I was using Direct, but the quotation seem quite high CNY220 for (9 cloths, 2 shoes, 3 pants, 2 cap), none is heavy object. So my question is if lastly Consolidation quotation is higher, am I allow to switch back to Direct? i doubt you can change the delivery method because tgds and consolidation are different warehouses if not mistaken... |
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Dec 28 2016, 12:12 PM
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#45
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Dec 28 2016, 12:50 PM
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#46
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Dec 29 2016, 01:48 PM
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#47
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QUOTE(MaL @ Dec 29 2016, 01:08 PM) would like to ask, tabao global direct shipping no longer available anymore?..seems doesn't have option to choose it anymore...havent been buying anything for few months..and now taobao cargo is the only option the tgds option still available on my orders...some items are not eligible for tgds...you may want to check on that |
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Dec 29 2016, 03:16 PM
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#48
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QUOTE(alucard89 @ Dec 29 2016, 03:13 PM) Speaking of tgds/cargo shipping i've only used tgds so far...no experience with prouterI'm gonna try using prouter to ship items that's not available for tgds/cargo Any feedback for prouter service now that lazada group handles the shipping here? can't provide feedback here... |
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Jan 23 2017, 11:10 AM
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#49
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Feb 20 2017, 09:47 AM
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#50
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QUOTE(cms @ Feb 20 2017, 01:19 AM) Hi Guys, need some help as this is my first time buying through Taobao using Global Direct Shipping. When i was checking for updates on Skynet, the status is as below any issues i should be worried? no need...just keep on checking the status updateStatus: Collection Delivery Date: Signature: Tracking Activity: View Details Shipment Problem 1 Date: 19 Feb 2017 5:00 pm Problem Code: 023 Created By: WHR Comments: INFO - REQUIRED Anyone knows the issue above? Thanks for helping yah. |
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Feb 24 2017, 01:12 PM
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#51
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Mar 25 2017, 01:54 PM
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#52
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if i am buying from tmall...but there's no TGDS or consolidation shipping options and seller is not delivering to malaysia, any method to ship the item ?
for example car accessories such as fog lamp and spoiler etc appreciate your advice...thanks |
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Mar 25 2017, 02:17 PM
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#53
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Mar 25 2017, 05:16 PM
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#54
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May 15 2017, 12:27 PM
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#55
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QUOTE(Jegane @ May 15 2017, 12:04 PM) my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar? i believe his case is rare...as myself have used TGDS all the time without issueschat with TGDS agent online to get it sorted out |
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May 30 2017, 11:28 AM
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#56
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May 30 2017, 11:29 AM
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#57
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QUOTE(crabjim @ May 30 2017, 11:25 AM) Anyone of you have bought bulky items using tgds before? The item im going to buy is 55kg cost around 2200¥ and the shipping fee is a 28¥, do I need to pay anything else such as local shipping fee or duty? The net price calculated by taobao including direct shipping is 2228¥. It is a racing seat for gaming. 55kg only 28 yen...impossibleafter you placed the order, when the parcel reached the warehouse they will re-weight it...then you have to top-up the shipping charges |
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May 30 2017, 12:22 PM
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#58
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May 30 2017, 02:37 PM
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#59
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QUOTE(miyakochan89 @ May 30 2017, 02:32 PM) Yes can. But you will have to wait until all the items are refunded only Tao Bao will proceed with the shipping refund. I did it from clicking some buttons from my control panel. QUOTE(Mr Gray @ May 30 2017, 02:35 PM) Just send an email to english@service.alibaba.com. And somebody will reply to you in english. Basically, we need to request the refund manually. If not, taobao would not refund. Don't worry, somebody will reply to your email. In English. thnx for the info...my refund was made last year...too long dy no point trying it now for that order |
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May 30 2017, 03:25 PM
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#60
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QUOTE(crabjim @ May 30 2017, 03:03 PM) During checkout, the tgds have remarks saying if the weight and volumetric doesn't exceed 60kg and 120cm³ and the shipping fee is 28¥ yes...60kg and 120cm...see the attachment, taobao says only one time payment for global direct shipping to Malaysia and Singapore. but based on my past experienceS..they will request u to top-up...same rate as consolidate shipping you can try like i said... |
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