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 Taobao Global Direct Shipping - experiences?, The good and the bad

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lyc1982
post Dec 6 2016, 03:43 PM

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QUOTE(supervisor @ Dec 6 2016, 03:15 PM)
how to read taobao? lol
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son...i got news for you
use ezbuy
lyc1982
post Dec 7 2016, 09:02 AM

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QUOTE(audreyreiko @ Dec 6 2016, 06:50 PM)
tak cukup article on this ke, ezbuy may be cheap but not everyone had great experience with it.
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some people dunno how to read mandarin on taobao...so alternative is to use ezbuy loh
what to do
lyc1982
post Dec 12 2016, 02:46 PM

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QUOTE(alucard89 @ Dec 12 2016, 01:22 PM)
Guys, how does revpay provide refund back to you if there's problem with transaction?
I was checking out multiple out items at once and right before I was about to pay the seller gave a bit of discount for one of the items.

Anyway i tried to redo payment but the total is as same before which should be less but I paid for it anyway since not much difference.
And now the problem is, that item that just got discounted by seller previously was still not considered as pending payment even after payment done.

So I basically paid a second time since obviously there was glitch with the previous transaction. So I should contact revpay regarding this? Provide transaction details/screenshots and everything?
Btw I was using online banking
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give revPay a call to explain your situation...they will handle it
lyc1982
post Dec 12 2016, 11:19 PM

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QUOTE(Eddy924 @ Dec 12 2016, 10:42 PM)
Hi guys, I have a URGENT enquiry (plan to place order b4 1212 promo end midnight).

For first-time I considering placing order under Taobao Consolidation, previously I was using Direct, but the quotation seem quite high CNY220 for (9 cloths, 2 shoes, 3 pants, 2 cap), none is heavy object.

So my question is if lastly Consolidation quotation is higher, am I allow to switch back to Direct?
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consolidation means when the items arrived at the warehouse and they weigh them. based on weight they will quote you the shipping fee and you have to pay before they can proceed to deliver.
i doubt you can change the delivery method because tgds and consolidation are different warehouses if not mistaken...
lyc1982
post Dec 28 2016, 12:12 PM

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QUOTE(ace-user @ Dec 28 2016, 12:09 PM)
ABX is terrible, anybody buying from taobao please don't use this company.
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my deliveries from ABX so far no problem
lyc1982
post Dec 28 2016, 12:50 PM

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QUOTE(ace-user @ Dec 28 2016, 12:23 PM)
in KL? My item ady stuck at their subang warehouse for 3 days, keep updating to 'Shipment on Tracing' everytime I call their customer service and when i called their subang branch, nobody pick up my calls, i called for more than 20 times.
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mine in sarawak...
lyc1982
post Dec 29 2016, 01:48 PM

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QUOTE(MaL @ Dec 29 2016, 01:08 PM)
would like to ask, tabao global direct shipping no longer available anymore?..seems doesn't have option to choose it anymore...havent been buying anything for few months..and now taobao cargo is the only option
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the tgds option still available on my orders...

some items are not eligible for tgds...you may want to check on that
lyc1982
post Dec 29 2016, 03:16 PM

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QUOTE(alucard89 @ Dec 29 2016, 03:13 PM)
Speaking of tgds/cargo shipping
I'm gonna try using prouter to ship items that's not available for tgds/cargo
Any feedback for prouter service now that lazada group handles the shipping here?
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i've only used tgds so far...no experience with prouter
can't provide feedback here...
lyc1982
post Jan 23 2017, 11:10 AM

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QUOTE(miyakochan89 @ Jan 21 2017, 06:26 PM)
Ah..... i don't really mind if i receive my items late. Just don't forget to send them afterwards.  cool2.gif
Talking to help chat, in mandarin right?
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yeap...all in mandarin
lyc1982
post Feb 20 2017, 09:47 AM

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QUOTE(cms @ Feb 20 2017, 01:19 AM)
Hi Guys, need some help as this is my first time buying through Taobao using Global Direct Shipping. When i was checking for updates on Skynet, the status is as below any issues i should be worried?

Status: Collection
Delivery Date:
Signature:
Tracking Activity: View Details
Shipment Problem 1
Date: 19 Feb 2017 5:00 pm
Problem Code: 023
Created By: WHR
Comments: INFO - REQUIRED

Anyone knows the issue above? Thanks for helping yah.
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no need...just keep on checking the status update
lyc1982
post Feb 24 2017, 01:12 PM

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QUOTE(Crovoseas @ Feb 24 2017, 12:49 AM)
pm-ed
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why need to pm ?

what's there to hide ?
lyc1982
post Mar 25 2017, 01:54 PM

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if i am buying from tmall...but there's no TGDS or consolidation shipping options and seller is not delivering to malaysia, any method to ship the item ?

for example car accessories such as fog lamp and spoiler etc

appreciate your advice...thanks
lyc1982
post Mar 25 2017, 02:17 PM

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QUOTE(wtw0911 @ Mar 25 2017, 01:59 PM)
You can find third party forwarder to ship it to MY
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3rd party such as ezbuy correct ?
lyc1982
post Mar 25 2017, 05:16 PM

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QUOTE(alucard89 @ Mar 25 2017, 02:36 PM)
Ezbuy a bit expensive with the agent fees, try yeslogistic
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never used yeslogistic before...how to calculate the shipping fee ?

the difference between west msia and eats msia so big
lyc1982
post May 15 2017, 12:27 PM

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QUOTE(Jegane @ May 15 2017, 12:04 PM)
my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar?
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i believe his case is rare...as myself have used TGDS all the time without issues

chat with TGDS agent online to get it sorted out
lyc1982
post May 30 2017, 11:28 AM

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QUOTE(Mr Gray @ May 30 2017, 10:35 AM)
I can't find that option, but regardless taobao has refunded my delivery cost. So every single sen is recouped. Yeay.  biggrin.gif
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huh...can refund the shipping fee also ?

fml
lyc1982
post May 30 2017, 11:29 AM

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QUOTE(crabjim @ May 30 2017, 11:25 AM)
Anyone of you have bought bulky items using tgds before? The item im going to buy is 55kg cost around 2200¥ and the shipping fee is a 28¥, do I need to pay anything else such as local shipping fee or duty? The net price calculated by taobao including direct shipping is 2228¥. It is a racing seat for gaming.
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55kg only 28 yen...impossible

after you placed the order, when the parcel reached the warehouse they will re-weight it...then you have to top-up the shipping charges
lyc1982
post May 30 2017, 12:22 PM

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QUOTE(crabjim @ May 30 2017, 12:03 PM)
I'm not very sure, that's what the helpdesk says. No further charges, but I still know if there's anyone here had experience with bulky items using tgds
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i have experience...and trust me they will request you to top-up

anyways...you can try
lyc1982
post May 30 2017, 02:37 PM

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QUOTE(miyakochan89 @ May 30 2017, 02:32 PM)
Yes can. But you will have to wait until all the items are refunded only Tao Bao will proceed with the shipping refund.
I did it from clicking some buttons from my control panel.  biggrin.gif  Well, the CS pointed me there so yeah.
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QUOTE(Mr Gray @ May 30 2017, 02:35 PM)
Just send an email to english@service.alibaba.com. And somebody will reply to you in english. Basically, we need to request the refund manually. If not, taobao would not refund. Don't worry, somebody will reply to your email. In English. smile.gif
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thnx for the info...

my refund was made last year...too long dy

no point trying it now for that order
lyc1982
post May 30 2017, 03:25 PM

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QUOTE(crabjim @ May 30 2017, 03:03 PM)
During checkout, the tgds have remarks saying if the weight and volumetric doesn't exceed 60kg and 120cm³ and the shipping fee is 28¥

see the attachment, taobao says only one time payment for global direct shipping to Malaysia and Singapore.
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yes...60kg and 120cm...

but based on my past experienceS..they will request u to top-up...same rate as consolidate shipping

you can try like i said...

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