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Taobao Global Direct Shipping - experiences?, The good and the bad
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alucard89
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Feb 13 2016, 12:22 PM
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QUOTE(squall_12 @ Feb 13 2016, 11:24 AM) if use credit card payment taobao got charges? also both taobao direct shipment and 4px is fully insurance? Thanks There's different charges depending on the type of payment you pick 1) CC - 3% 2) Msian e banking - 1.5% 3) Enets (for singapore) - Charges only 1SGD for every transaction
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alucard89
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Feb 13 2016, 12:30 PM
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QUOTE(KuzumiTaiga @ Feb 13 2016, 01:54 AM) thanks a lot! seeing as I did not associate any e-mail address (except during CC payment) I guess in order to be notified I'd need to keep checking my Taobao account? I know China is still on holiday until at least the 14th (also depending on which day the seller is shipping out) but assuming that the seller sends out on the 17th, around what date would it reach the warehouse in China? Also, what is the rough shipping fee, considering it's a lightweight item (but might be charged volumetric due to it being 50cm wide) appreciate your help lots! If you're unsure about the shipping fee, maybe you could try direct shipping next time which does save some money. So far the heaviest item I've bought so far is around 4.7kg (combined dimension size around 110cm) and shipping cost was only 32yuan (rm20).
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alucard89
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Feb 13 2016, 03:12 PM
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QUOTE(KuzumiTaiga @ Feb 13 2016, 02:39 PM) From seller to you is 32 yuan?! No inland China delivery fee to warehouse? Depnds on the seller Some give free shipping to warehouse
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alucard89
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Feb 16 2016, 03:32 PM
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QUOTE(BigCable @ Feb 16 2016, 02:41 PM) guys a quickie. do i have to pay extra tax from customs when my item reach malaysia? Example one piece of cloth. lets say i buy from UK site or Taobao From taobao, none so far Plus they don't declare the price/item on your packaging box Just the weight (for taobao global direct shipping/zto)
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alucard89
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Feb 16 2016, 03:35 PM
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QUOTE(X3RXUS @ Feb 16 2016, 02:35 PM) Just want to ask, has anyone here know use an agent to order stuff from AliExpress? You might as well just order directly from aliexpress No need for agent like taobao You can always claim refund if item never arrived to your address/damage (depending on the seller of course)
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alucard89
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Feb 17 2016, 01:58 AM
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QUOTE(KuzumiTaiga @ Feb 17 2016, 01:40 AM) [attachmentid=6001639] looks like seller has already shipped out my item, but i now do not see my Malaysian address in the page anymore,  is this a normal thing? You're using taobao global direct shipping right? They'll update later to include your address & skynet tracking no once it shipped overseas
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alucard89
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Feb 18 2016, 07:16 PM
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Guys, how do you buy from item from shops when global direct shipping and consolidate shipping options are not available? Only left option to discuss with seller about shipping
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alucard89
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Feb 18 2016, 08:14 PM
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QUOTE(tvcat @ Feb 18 2016, 07:46 PM) Is that the only option then?
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alucard89
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Feb 19 2016, 12:26 AM
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QUOTE(tvcat @ Feb 19 2016, 12:00 AM) IMO its better than asking he seller to send directly to u which may go wrong in some step. i wonder which item that do not support both taobao direct and consolidated? Yeah, probably Depend on the sellers entirety, example xiaomi camera sold by xiaomi tmall not available for direct/consolidate. But some other sellers alllow for it.
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alucard89
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Feb 19 2016, 11:18 AM
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QUOTE(tvcat @ Feb 19 2016, 12:50 AM) oh sensitive item is like dat one. Other items that's not really classified as sensitive also got no option for consolidate Like papercraft items for some weird reason
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alucard89
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Feb 19 2016, 03:34 PM
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QUOTE(KuzumiTaiga @ Feb 19 2016, 02:26 PM) hay guys, just wanna update, 4PX contacted me, made payment of 35 yuan (for a 0.77kg item) because i couldn't find anything else to combine with.  well I'm okay with it, but I see that there is a 0.77kg/30kg indicator. Stupid question, but is 35 yuan a flat rate? If I were to order a 5 kg item it'll also be 35 yuan or is it way more? *for this scenario, my item is 41 RMB, obviously it is waaaaaaay cheaper to just use an agent Should be extra 14 yuan/0.5 kg after the first 1kg And that's why you should also get price quote from taobao agent as well so you can compare which saves you more on shipping So far I've ordered item that's around 4kg, and only charged 32 yuan with taobao global direct shipping.
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alucard89
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Feb 19 2016, 03:55 PM
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QUOTE(KuzumiTaiga @ Feb 19 2016, 03:39 PM) I only ordered it because I was curious how it will compare against just ordering from an agent.  next round of unimportant items i'll try out global direct, for important stuff, always always always agent. btw, global direct shipping = 32 yuan but must be from one seller only right? Depends really, not really sure how taobao global direct shipping calculates the cost for the shipment. I've bought multiple items from different sellers for a single order and still charged only 32 yuan.
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alucard89
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Feb 19 2016, 08:35 PM
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QUOTE(chesterchek @ Feb 19 2016, 08:03 PM) for guys who placed order before CNY.. do the seller start ship the item already? mine still havent  Which method did you use? Ordered mine like a week before 30th of january and luckily enough they managed to ship all my items here.
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alucard89
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Feb 20 2016, 06:31 PM
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QUOTE(chesterchek @ Feb 19 2016, 09:54 PM) Direct shipping.. Placed my order at 3nd February That's taking a bit too long Maybe you can contact zhong tong and ask about the order status
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alucard89
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Mar 2 2016, 12:35 PM
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QUOTE(RANDHIS @ Mar 2 2016, 10:57 AM) i cant ask for refund as its been more than 15 days, in the past it was okay, but now many of items are stuck there, because the amount i paid for shipping is not enough, problem is i dont know i how to topup money for shipping from taobao, i used dx in the past the shipping was very expensive rm250 Woah, looks like they calculated based on volumetric weight when is that expensive What do you usually buy from taobao? Also, can we actually extend the time to be longer than 15 days? This post has been edited by alucard89: Mar 2 2016, 12:37 PM
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alucard89
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Mar 2 2016, 01:40 PM
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QUOTE(RANDHIS @ Mar 2 2016, 12:53 PM) usually toys like lego or transformers, i feel its cheap, last time i used dex and i was charged rm240 while the item itself was rm220, i am not sure about 4pax charges, my problem now is my items is stuck at the warehouse now maybe coz overweight, and i cant pay the charges for shipment, i pay only once when checkout the items, i have contact the seller and taobao, they say i need to contact the warehouse myself, but i dont know who and how to contact them, last update was by yundaex on January, that is the company seller used to send the items to taobao, the taobao direct shipping charges averages at rm20 peritem, doest consider the size or the weight of the item. You're using taobao direct shipping for the item that got stuck now? Don't they usually provide tracking updates in your account? Yeah, you can definitely save a lot on the shipping with direct shipping when your item is quite large/heavy (as long as it's within the size limit by zto)
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alucard89
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Mar 2 2016, 07:49 PM
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QUOTE(RANDHIS @ Mar 2 2016, 02:21 PM) ya I am using taobao direct shipping, you can see the tracking in the screenshot, that is the last update, I am not sure what is the cause, oversize or coz the seller send items separately. I am really lost coz both seller and taobao doesnt want to help. I bought the items almost 2 months ago, so refund is not a choice, its says transaction successful Now that's just taking too long Have you tried contacting Zhong Tong again?
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alucard89
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Mar 2 2016, 09:08 PM
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QUOTE(ms.reen @ Mar 2 2016, 08:50 PM) Used few times on Taobao. I'd said beginning using Direct Shipping is easier alot, have nothing much to worry - only wondering when local courier will send it over. Currently use Global Consolidate and Shipping - wow. It is cheaper alot. If I have use Direct Shipping, I'd have pay ¥110 but since I did not so I only pay ¥78 with Global Consolidate and Shipping and it seem two days earlier received instead normally with Direct Shipping have to at least 10 days. Meanwhile currently waiting for my another shipping that supposedly arrive today but I saw .... 016-Mar-02 Wed. 09:43:28 [overseas] Your package complete clearance of Hong Kong 09:46:34 [overseas] your goods have been sent to the Customs, pending clearance inspection Huh? O.o T_T @@ Did you buy any electronics? I take it previous status before was complete clearance Kuala Lumpur? And suddenly it's hong kong now?
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alucard89
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Mar 2 2016, 10:08 PM
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QUOTE(RANDHIS @ Mar 2 2016, 09:40 PM) who is Zhong Tong?how to contact him? You could also chat directly with their support using the taobao chat app Add zhong tong using this id 中通速递服务有限公司:香港集运a
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alucard89
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Mar 5 2016, 04:50 PM
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QUOTE(RANDHIS @ Mar 5 2016, 04:46 PM) bro thanks really, i somehow managed to contact them use google translate app, thak you so much, i was really lost. thank you again, they informed me the item will arrive next weak Thank goodness for that What's the reason for the holdup? Even I just use google translate to chat with them This post has been edited by alucard89: Mar 5 2016, 04:50 PM
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