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Fitness Celebrity Fitness Bad Experience, Pls consider this before Joining them

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lex11
post Dec 7 2015, 10:36 PM

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QUOTE(adwan @ Dec 7 2015, 05:00 PM)
r u still a member in cf?
which is the better gym then?
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I already terminate my membership. This month will be my last month. As for the better gym, I don't know. You have to visit different gyms, ask for trial passes. Also check Facebook pages to get a rough idea what the gym is like. That was my mistake.

The first gym I joined was Sports Toto Fitness at Berjaya Times Square. I think it's a good gym, but not as many equipment as Celebrity Fitness Lot 10. It is cheaper too but you have to pay lump sum for one year membership. Front desk staff & trainers are friendly as well.
adwan
post Dec 8 2015, 09:39 AM

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QUOTE(lex11 @ Dec 7 2015, 10:36 PM)
I already terminate my membership. This month will be my last month. As for the better gym, I don't know. You have to visit different gyms, ask for trial passes. Also check Facebook pages to get a rough idea what the gym is like. That was my mistake.

The first gym I joined was Sports Toto Fitness at Berjaya Times Square. I think it's a good gym, but not as many equipment as Celebrity Fitness Lot 10. It is cheaper too but you have to pay lump sum for one year membership. Front desk staff & trainers are friendly as well.
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tq. suspect they delete some of the glaring members' comment.
deswai we saw pipu madding remarks here. biggrin.gif
aPiT_OxyMoxy
post Dec 15 2015, 02:20 PM

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I'm about to register CF by next year. Hmm need to consider this thanks TS
degraw1993
post Dec 15 2015, 02:33 PM

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QUOTE(aPiT_OxyMoxy @ Dec 15 2015, 02:20 PM)
I'm about to register CF by next year. Hmm need to consider this thanks TS
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In my opinion you have some money then why not you join CF bcs it's more convenient and more air conditioned some more you can wash your eyes there if gt pretty girls working out.

For me i would think it's a waste of time bcs i would rather go to ghetto gym.
aPiT_OxyMoxy
post Dec 15 2015, 03:17 PM

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QUOTE(degraw1993 @ Dec 15 2015, 03:33 PM)
In my opinion you have some money then why not you join CF bcs it's more convenient and more air conditioned some more you can wash your eyes there if gt pretty girls working out.

For me i would think it's a waste of time bcs i would rather go to ghetto gym.
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Yeah those gym got a lot Gadis went to FF last week and lots of Gadis hehe
degraw1993
post Dec 15 2015, 03:32 PM

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QUOTE(aPiT_OxyMoxy @ Dec 15 2015, 03:17 PM)
Yeah those gym got a lot Gadis went to FF last week and lots of Gadis hehe
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which FF? hmm.gif
arayz
post Dec 15 2015, 04:46 PM

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fuuu thankfully i transfered my membership edy
aPiT_OxyMoxy
post Dec 15 2015, 07:39 PM

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QUOTE(degraw1993 @ Dec 15 2015, 04:32 PM)
which FF?  hmm.gif
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Empire Subang Jaya...
Hansleyss
post Dec 15 2015, 08:49 PM

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If you are staying around bandar utama, Celebrity in One Utama is the worst gym ever. Old equipments, cramped up and looks super dodgy.
babychai
post Dec 16 2015, 12:06 AM

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» Click to show Spoiler - click again to hide... «

i just recently terminate my membership at 1U. everything just run smoothly. around 10pm i told the staff there that i want to terminate my membership. all get it done in 15mins.
xbotzz
post Jan 19 2016, 08:20 AM

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I would like to thank this thread especially lex11 for preventive and corrective measures against Celebrity Fitness's "scam". I personally feel it's not a scam but some desperation on the club level and lower level staff to keep commissions and retain positive stats.

Anyway, I was with the club for 3 over yrs, I need to cancel my club because of work requirements. This is my story;

1. I first went to the gym I workout daily and informed them, their first response, please go to home branch. I sense something amid and came to this thread and saw the mess that was happening. On top of that, I went to fb and searched for "celebrity fitness cancellation". Its quite sad to see the outcome and how people like us, the " "non-donated" people have to get ripped off.

2. I went on a weekend to MV CF gym-home branch coz I have to cari-makan Mon-Fri. The guy at the front desk told me that I cannot submit a request for cancellation on a weekend. He tries to pull a quick one by passing me the T&C, points to clause 5 and say, "if you read this, you cannot cancel on a weekend and u need to come during the 5 working day to submit to a manager". Basically the clause was just telling it takes 5 working day before the billing date to process and to ensure we do not get billed.
- I took out my phone and and informed him I will be recording. He was brave enough to say the manager does not work on weekends, we cannot submit request for cancellation to non-manager etc. To chase me away, he gave me an exit interview form and told me its not a cancellation form and ask me to fill it. I filled it, got a photo copy and left. All on tape. smile.gif

I came back, use the information from this thread and compiled a pretty nice long email to the vice-president of CF Malaysia. I attached the video and also the snapshots of 2015 FB rip offs when customers try to cancel.

Sent email on Saturday, Monday I got an apology email reply from the big boss himself. The MV branch manager gave me a call update that my request has been processed and I got an email from MV branch of with an official cancellation form.

So long story made short, be diplomatic, use this thread to your advantage, know your rights, record everything.

Wish you all good luck and hope we can save another one from getting trapped.
lex11
post Jan 19 2016, 10:36 AM

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QUOTE(xbotzz @ Jan 19 2016, 08:20 AM)
I would like to thank this thread especially lex11 for preventive and corrective measures against Celebrity Fitness's "scam". I personally feel it's not a scam but some desperation on the club level and lower level staff to keep commissions and retain positive stats.

Anyway, I was with the club for 3 over yrs, I need to cancel my club because of work requirements. This is my story;

1. I first went to the gym I workout daily and informed them, their first response, please go to home branch. I sense something amid and came to this thread and saw the mess that was happening. On top of that, I went to fb and searched for "celebrity fitness cancellation". Its quite sad to see the outcome and how people like us, the " "non-donated" people have to get ripped off.

2. I went on a weekend to MV CF gym-home branch coz I have to cari-makan Mon-Fri. The guy at the front desk told me that I cannot submit a request for cancellation on a weekend. He tries to pull a quick one by passing me the T&C, points to clause 5 and say, "if you read this, you cannot cancel on a weekend and u need to come during the 5 working day to submit to a manager". Basically the clause was just telling it takes 5 working day before the billing date to process and to ensure we do not get billed.
- I took out my phone and and informed him I will be recording. He was brave enough to say the manager does not work on weekends, we cannot submit request for cancellation to non-manager etc. To chase me away, he gave me an exit interview form and told me its not a cancellation form and ask me to fill it. I filled it, got a photo copy and left. All on tape. smile.gif

I came back, use the information from this thread and compiled a pretty nice long email to the vice-president of CF Malaysia. I attached the video and also the snapshots of 2015 FB rip offs when customers try to cancel.

Sent email on Saturday, Monday I got an apology email reply from the big boss himself. The MV branch manager gave me a call update that my request has been processed and I got an email from MV branch of with an official cancellation form.

So long story made short, be diplomatic, use this thread to your advantage, know your rights, record everything.

Wish you all good luck and hope we can save another one from getting trapped.
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It is a typical problem with CF. Glad that our experiences helped with your case.
cyclone9
post Jan 19 2016, 10:40 AM

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QUOTE(xbotzz @ Jan 19 2016, 08:20 AM)
I would like to thank this thread especially lex11 for preventive and corrective measures against Celebrity Fitness's "scam". I personally feel it's not a scam but some desperation on the club level and lower level staff to keep commissions and retain positive stats.

Anyway, I was with the club for 3 over yrs, I need to cancel my club because of work requirements. This is my story;

1. I first went to the gym I workout daily and informed them, their first response, please go to home branch. I sense something amid and came to this thread and saw the mess that was happening. On top of that, I went to fb and searched for "celebrity fitness cancellation". Its quite sad to see the outcome and how people like us, the " "non-donated" people have to get ripped off.

2. I went on a weekend to MV CF gym-home branch coz I have to cari-makan Mon-Fri. The guy at the front desk told me that I cannot submit a request for cancellation on a weekend. He tries to pull a quick one by passing me the T&C, points to clause 5 and say, "if you read this, you cannot cancel on a weekend and u need to come during the 5 working day to submit to a manager". Basically the clause was just telling it takes 5 working day before the billing date to process and to ensure we do not get billed.
- I took out my phone and and informed him I will be recording. He was brave enough to say the manager does not work on weekends, we cannot submit request for cancellation to non-manager etc. To chase me away, he gave me an exit interview form and told me its not a cancellation form and ask me to fill it. I filled it, got a photo copy and left. All on tape. smile.gif

I came back, use the information from this thread and compiled a pretty nice long email to the vice-president of CF Malaysia. I attached the video and also the snapshots of 2015 FB rip offs when customers try to cancel.

Sent email on Saturday, Monday I got an apology email reply from the big boss himself. The MV branch manager gave me a call update that my request has been processed and I got an email from MV branch of with an official cancellation form.

So long story made short, be diplomatic, use this thread to your advantage, know your rights, record everything.

Wish you all good luck and hope we can save another one from getting trapped.
*
can you pm me vice-president of CF Malaysia email? For future use.
xbotzz
post Jan 19 2016, 11:34 AM

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QUOTE(cyclone9 @ Jan 19 2016, 10:40 AM)
can you pm me vice-president of CF Malaysia email? For future use.
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its in this thread. whistling.gif
Clement1001
post May 20 2016, 02:39 PM

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To any staff/ management of Celebrity Sri Petaling, can you please at least attach a signage to inform that whoever use the dumbbell please put back on the rack!!!

The current condition is unbearable, and for crying out loud some dumbells are missing and same goes to the cable hook for at least 7 months. You guys can spend thousand to shift the machines, lay additional floor mat, occasionally put up marketing stickers on wall but can't maintain the freaking free weight area. Give me a break !

This post has been edited by Clement1001: May 20 2016, 02:40 PM
ExCrIpT
post May 20 2016, 05:32 PM

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QUOTE(Clement1001 @ May 20 2016, 02:39 PM)
To any staff/ management of Celebrity Sri Petaling, can you please at least attach a signage to inform that whoever use the dumbbell please put back on the rack!!!

The current condition is unbearable, and for crying out loud some dumbells are missing and same goes to the cable hook for at least 7 months. You guys can spend thousand to shift the machines, lay additional floor mat, occasionally put up marketing stickers on wall but can't maintain the freaking free weight area. Give me a break !
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Post this on fb will be better. Add also insufficient dumb bell

This post has been edited by ExCrIpT: May 20 2016, 05:33 PM
Kilohertz
post Oct 25 2016, 02:54 PM

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What happens if you terminate your membership within contract? Is there penalty?
heavensea
post Oct 26 2016, 07:50 AM

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go walk in ghetto gym for (male more appropriate, fine lady no..) peace in mind..

Of course no aircond, and "low standards" atmosphere, but you go for workout not tea time right?
laymank
post Nov 14 2016, 10:33 AM

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had my first visit to CF Mid Valley yesterday.

Here's my thoughts:

- other than the threadmills, most if not all machines are quite old look rusty
- weight areas though air conditioned, has a heavy odor. can't imagine if one day the air condition breaks down
- weight training machines, quite a bit are out of order; while a group of people just hogging those machines that work and playing with smartphones away
- sauna is out of order , too

I just feel that the center needs more cleaners to sanitize the machines, the stench of odor using it kinda 'patah stim' for me, not sure about others.

There are some plus points though:

- big and spacious changing room, steam room, nice!
- lower ground machines are cleaner, newer and in working condition


This post has been edited by laymank: Nov 14 2016, 10:38 AM
celine92AQ
post Apr 10 2017, 04:53 PM

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I have problem in transferring my membership to another guy last week and I managed to email the Vice President, my problem solved within few hours. PM me if anyone need the email address

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