if you insist to cancel, the bank will pro-rate your AF and return you, because AF is charged for following year, let say after one month you decide to cancel, bank have to return you 11/12 x AF

Hi,

I have a CitiReward card for like almost 2years.. the reason why I keeping it is because of the Premium Lounge access in KLIA, but the other benefit is really not that good. I got AF waived for the first 3 years and this is my second years.

I did some research and I am keen to apply for Citi PremierMile Card  but this one has very high AF. I try to live chat them say whether can they help me to waive it before i apply. They replied say is on case-to-case basis and i can only request once the AF is charged to my card.
I am thinking should i try my luck now to apply the Citi PM card or convert the Reward to Citi PM... after the AF charged then only I request to waive it...
If they dont want to waive for me, then i will cancel it... what did you all think? If i cancel the card, do i still need to pay for the AF for the Citi PM?

Just called Customer Service and my annual fee is waived.
However, I forgot about SST, will live chat again tonight and see

So nice

Maybe i should try again

Update:
This is what live chat replied me
"I see. Upon checking further, we would like to clarify that there is no such offer available for your accounts at the moment"

Forgot d, but more than 2 years.

Annual fee can keep waive every year though, maybe later i use call for much easier communication.

The livechat answer always copy from script

how to get it???? visa checkout or only using Citibank card??

Anyone having supp card for premier miles card?

Would like to ask:

(1) Does the supp card entitle for lounge access?
(2) Does citibank cover for the 1st Year SST charges?

I read the TnC, but I am not sure is it total 8x for Principal & supp card? Or 8x for principal & supp respectively?

how to get this cheap price of RM 3 and for which cinema?

my citibank CC application was approved 9 days ago (received sms and email)
however until now i have yet to receive the CC
granted there are 3 days holiday for CNY

problem is how can I contact them
it seem that i need to download the app to communicate with them
however to login the app, i need to CC number to register

do they have general email for inquiry that i can liaise with?

based on my personal experiences over the past few years...livechat didn't work for me, i had to call and wait for them to call be back

and i had to be quite firm on my ground only they waive the AF...the conversation can be 10-15 mins long

btw...i am the type that clears outstanding bills on time

Curious question, Citibank got offer credit limit increase by SMS ?

yeahh. i just used it to buy mac book.
i could see another benefit of it is having 0% installment up to 24 months with no administrative fee.

an agent called me to tell me they have waived my cards af for this year..  did nothing and just randomly got their call.

I do received sms mentioned nid spend 80k
But upon live chat ,they say officer will call me
But after 4 day no body call
Yesterday live chat ask , told been extended annual fee date to next year ,hence no annual fee charged for this year

U may try ask

Don't worry friend.
The chance of getting full AF waiver for PM is very high.
Several of my colleagues got it also even though they don't really want to keep it the card as it has become useless now without able to travel.