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Credit Cards Citibank Credit Cards V4, Everything About Citi Credit Cards

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sj0217
post Jan 17 2021, 09:59 AM

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QUOTE(mjchua @ Jan 17 2021, 03:03 AM)
just live chat and asked for SST waiver, she told me no waiver for my cards this year after she checked the system. should i call customer service again on this ?
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QUOTE(mjchua @ Jan 17 2021, 09:20 AM)
Just called, she said from the system, bank only allow to give loyalty cashback for one of the card, then i pick one of the card.
Should I call again for the another card ?

they said see from the system, that the only option from mgmt - to waive one of the card
yesterday the live chat, no SST waiver for both cards.
Is there really such system show msg above, or they simply bluff ?
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If you refer closely with previous sharing here in this thread, you should ask for loyalty rebate for SST, not request for waiver
You can call again to ask for rebate too for your supp cards which is what I did recently
sj0217
post Jan 17 2021, 10:37 AM

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QUOTE(mjchua @ Jan 17 2021, 10:27 AM)
I use wordings "Loyalty CashBack"
not sure whether I went coffee bean for buy one free one everyday in these few months, so they not willing to waive my AF and SST.

one call - AF waiver and SST waiver rejected, straight told me that after he checked system, msg from retention unit "No Waiver for both AF and SST, if customer want cancel just proceed" - really such msg in their system ?
one call - AF waived, SST waiver need to wait until charge to card and call again
one call - same answer to SST waiver, wait until charge to card
live chat - SST waiver rejected (amount not yet charge to card)
one call - SST waiver for either one of the card, I selected one card (amount not yet charge to card)

now left the another card for SST loyalty cashback (amount not yet charge to card).
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Such a “long” journey for you in order to get rebate

🤔 so far so good from my end, I called and the officer just processed after few questions verification.
sj0217
post Feb 5 2021, 10:35 AM

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Cash back is received too

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sj0217
post Sep 17 2021, 10:48 PM

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QUOTE(DeepMemory @ Sep 17 2021, 11:10 AM)
Hi guys, would like to purchase iPhone 13 using citibank installment. Any idea which shop accepts 0% 24 months installment plans? Preferably no pwp required.
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FYI, you may need to consider this, most of the Citibank credit card come with annual fee depending what type of card you using.

Once option for 0% with 12/24/36 months, need to ensure no penalty if early settlement if you’re not willing to pay annual fee or bank refuse to waive it

For me, I will always avoid instalment plan from Citi
sj0217
post Oct 22 2021, 10:09 PM

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QUOTE(fruitie @ Oct 22 2021, 07:45 PM)
Earlier already got SMS for auto AF waiver. SST just got charged two days ago and I chatted online for SST rebate just like how I got in the past. Initially the CS told me SST needs to be paid and blah blah, then I said in that case I will cancel this card since I have no use anymore. Immediately she checked and came back telling me, I get loyalty cash back this year. So yeah, another year with Citibank...

I'm holding Citi PremierMiles.
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May I know when is your anniversary month ??

Hopefully I get the SMS offer too as my anniversary month coming this December
sj0217
post Nov 17 2021, 09:37 AM

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QUOTE(tiramisu83 @ Nov 16 2021, 11:01 PM)
Hi guys, anyone knows what is the conversion rate for PremierMiles to Krisflyer point?

Is it 1500 PremierMiles = 1000 Krisflyer Points?
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sj0217
post Dec 7 2021, 04:33 PM

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Yesterday called to cancel my credit card - Citi PremierMiles Card
Being offer loyalty cash back RM100 without condition and no annual fee charge.

And today cash back credited into my credit card account. biggrin.gif
sj0217
post Dec 7 2021, 10:49 PM

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QUOTE(knwong @ Dec 7 2021, 06:03 PM)
The same person offer the RM100 on the spot? Or separate team call you back?
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Same person on the spot
sj0217
post Dec 29 2021, 01:22 PM

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QUOTE(sj0217 @ Dec 7 2021, 04:33 PM)
Yesterday called to cancel my credit card - Citi PremierMiles Card
Being offer loyalty cash back RM100 without condition and no annual fee charge.

And today cash back credited into my credit card account.  biggrin.gif
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QUOTE(contestchris @ Dec 29 2021, 12:06 PM)
Does Citibank offer to retain with special cashback if you cancel your card?
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sj0217
post May 2 2022, 02:44 PM

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QUOTE(BRY7 @ May 2 2022, 02:19 PM)
is promo for free limo for PremierMiles cardholder still valid?
has anyone tried arriving at KLIA2 then proceeded to KLIA to get the redemption?
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Should be still valid based on website and no further announced as far as I know.

Based on understanding, we can't get the free ride as the redemption counter is located still consider immigration area before out to public place and there is no way walk to that counter from outside

I remember someone shared before this unlikely to be happened
sj0217
post Sep 14 2022, 10:53 AM

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QUOTE(francis226 @ Sep 14 2022, 09:37 AM)
WOW! 25 cards  notworthy.gif  notworthy.gif  notworthy.gif  do you bring all out every time?

Besides lazy to manage the cards, another reason i stick to only 3 cards also bcoz point accumulation. Focus spending to collect more point to convert to airmiles.
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I believe for those who is frequent browsing credit card section here will have >10, >20 or even more >30 cards which is not surprise.

Because we already aware each card of benefit, how to dealing with AF, SST, different cards with different usage purposes

If you would like to know more details, refer each thread whenever you have free time hahaha
sj0217
post Dec 16 2022, 04:28 PM

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QUOTE(wjleong15 @ Dec 16 2022, 04:11 PM)
Citibank retention team just called back
Waive my AF until 2024
SST with 1 spend after charge later then rebate back
But have to pay first
Not bad for another free year of Citi PM cc
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I Recently just called to request rebate for SST (principal + Supp) and got to see both have been credited into my account

But annual fee not yet charge, probably Jan as my card anniversary month is on Dec
sj0217
post Jan 24 2023, 07:41 PM

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QUOTE(coolguy99 @ Jan 24 2023, 05:51 PM)
Anyone managed to get the AF waiver for PM card recently?
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Just get waived for PremierMiles card this month
sj0217
post Feb 6 2023, 01:57 PM

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QUOTE(tiramisu83 @ Feb 6 2023, 12:09 AM)
Did you get the 10k PM for renewal?
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Before reach out to Customer Service team, there has increased 10k PM and annual fee is charged

After I called, they removed 10k and waived annual fee

You could option either one of it
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