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 Proton Prevé V23, Livin la vida loca

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winners8
post Sep 16 2018, 06:20 AM

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QUOTE(mr_geforce @ Sep 15 2018, 08:37 PM)
You got replaced the radiator fan wiring harness/connector? its under recall.. and the ECU that released this year also under recall one.
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I'm not sure about the radiator fan wiring harness/connector, but they did replace the:

A. Code: 23850125 – PUP2385200 SB100473 Service Fix C
Preve Starter Adapter N Seri SB100423 SE-, 1

B. Code: 16210040 – PUP1621190 SB100423 Service Fix Preve 1A
PW913184W Adapter Starter B+ Terminal

I don't know if the above 2 items are meant for the radiator fan wiring harness/connector?

As for the ECU update, they told me that they don't have the latest version yet.

That's the problem with PROTON, whenever there will be a recall exercise, they don't inform their customers appropriately via letters or emails, except for the Oil Cooler Hose recall. So, how can their owners be aware, especially for first hand vehicle owners? Even for the ECU update which was supposed to be available from May 2018, it is now already the middle of September 2018, but they still don't have this version with them. That's why the after sales service from PROTON sucks. This has always, and will forever, be their biggest setback and failure.
winners8
post Sep 16 2018, 08:27 PM

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QUOTE(oto1202 @ Sep 16 2018, 08:43 AM)
1) No cover design for OBD2 socket in the world..
2) No need to remove alternator to install B+ adapter. Can be install directly from bottom side of car
3) Never hear about fan motor wiring harness.. maybe it not recall, just replace under warranty.
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Hi oto1202, thanks for your update. I have managed to make 1 rubberised OBD cover by modifying from a motorcycle starter relay's rubber casing.

Actually, there are commercially available covers. Just do a GOOGLE search. 1 such example is from Amazon:
OBD2 Cover From Amazon

This post has been edited by winners8: Sep 17 2018, 09:04 AM
winners8
post Sep 17 2018, 12:47 PM

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QUOTE(mr_geforce @ Sep 17 2018, 11:14 AM)
@winners8

below are the recall/ service fix that I have done on the car on this year after i took over.

I notice there is also some different version of the service fix from your previous post.

PREVE STARTER ADAPTER N SERI SB100423 SE-
L: 16210040 - PUP1621190 SB100423 SERVICE FIX PREVE 1D
P: PW913184W - ADAPTER STARTER B+ TERMINAL

ENGINE OIL LEAK DUE TO OIL COOLER HOSE S-
L: 12303025 - PUP1230179 SB100401 SERVICE FIX 4
P: PW812789W - HOSE OIL FEED
P: PW821790W - HOSE OIL RETURN
P: PW812314W - CLIP (DIA 16-27)

PREVE SUPRIMA ECU REFLASHING SB100465 SE-
L: 23850125 - PUP 2385200 SB100465 SERVICE FIX C

About the radiator fan connector melting recall.. i remember last time got sent there and took 1 days as they need to remove the front part to access the fan.. unfortunately its not listed on the receipt.. or perhaps its not being done?
It seems that what they had done against what was recorded into their system does not correspond.
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Apart from the usual engine oil, oil filter and the drain plug's gasket replacements, below are also what were additionally done last Thursday on my 2015 PREVE CFE:

PREVE SUPRIMA ECU REFLASHING SB100465 SE-
(I don't understand this because upon collecting my car, I asked about the ECU update and they told me that they still don't have the latest version and so, I'm still using my original version. They even told me that they'll contact me once it's available or I can ask to do this update again at my next servicing. So, why did they include this in their Service Invoice when it wasn't done at all?)

L: 23850125 – PUP2385200 SB100473 SERVICE FIX C
PREVE STARTER ADAPTER N SERI SB100423 SE-

L: 16210040 – PUP1621190 SB100423 SERVICE FIX PREVE 1A
P: PW913184W - ADAPTER STARTER B+ TERMINAL
(Saw their mechanic removed the whole alternator from the undercarriage for this job)

L: 12303025 EXO, SUPR, PRE CFE ENG, OIL COOLER HOSE
P: PW812790W - HOSE OIL RETURN
P: PW812789W - HOSE OIL FEED
P: PW812314W - CLIP (DIA 16–27)

I also don't understand why was the air filter not replaced or even cleaned? Isn't it a standard practice for the mechanic to air blow (clean) the existing air filter if it is not to be replaced? Upon reaching home, I then opened the air filter box to clean the air filter by myself. I managed to remove some debris (small dead leaves and short twigs) from the air filter.

This post has been edited by winners8: Sep 17 2018, 01:14 PM
winners8
post Sep 17 2018, 05:55 PM

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QUOTE(mr_geforce @ Sep 17 2018, 02:00 PM)
about the radiator fan wiring harness/connector.. it seems only certain chassis no require the replacement due to melting.. mostly is older generation..especially 2012, 2013.

about the ECU reflash.. hope you didnt get charge for it..

the Adapter starter b+ terminal.. mine one is Service Fix 1D, your is 1A.. wonder what is the differences on the version/...

about the air filter.. the service center would not do anything unless it is requested by customer.. i think they will charge you labor to clean the filter with compressed air.
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There was no charge for the ECU Reflash. However, why should there be a charge for this? It's part of their responsibility to update to the latest available version since the vehicle has been consistently serviced on schedule by their authorized SC without a single lapse.

Service Fix 1D and 1A, I also don't know what's the difference.

Just air blowing the air filter should be a standard procedure if it is not replaced. It won't take more than 5 minutes to do this job. Besides, if they don't open the air-box to even physically check on the air filter's condition, what will happen if the air filter is indeed already torn or too clogged with debris? To me, this will be considered as Incomplete Service. The same should also be applied for the simple air-blow cleaning of the air-con filter above the glove box, which is even easier and should take no more than 2 minutes. However, they also did not do it this time. The level of servicing is very inconsistent because when I went to my usual small SC previously, they will do the air-blow cleaning for those 2 filters (if they are not replaced, especially for the air-con filter which doesn't require replacement unless it's broken) without even my asking. All these should have already been included in the Service Charge which I was charged RM66.00 + 6% SST, totaling RM69.96.

This post has been edited by winners8: Sep 17 2018, 06:07 PM
winners8
post Sep 17 2018, 06:56 PM

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QUOTE(mr_geforce @ Sep 17 2018, 06:25 PM)
sorry.. my bad..i recheck back the receipt, the ecu update is under service fix.. hence no labor charge.

for the filter in the glove box..mine one originally does not have paper filter.. only pollen filter.. Recently i purchased a BOSCH activated carbon paper filter and put inside there.

my element air filter is very quickly turned to black and filled with a lot of carbon/soot , as i always traveling outstation and also drive fast.. hence the volume of the ambient air forced to enter the filter also quite a lot.

if the air filter is heavily clog causing reduce of air enter into the engine.. then engine performance will reduced., less HP,
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My air-con filter is still the original pollen filter. I just flushed it on both sides with flowing water but being careful not to wet the sponge seals at the front. Thereafter, I used a cloth to dry it.

Your air filter is indeed quite dirty. Mine is still usable after clearing away some dead leaves and short twigs because I had replaced it during my previous servicing in March 2018 and is only been used for about 2,800 km since then. My vehicle is indeed very much under utilized. Imagine having to change the synthetic oil at only less than 3,000 km of usage. It's such a wastage. Anyway, there's nothing I can do as I have to adhere strictly to their 6-monthly servicing interval in order to retain its warranty. Also, I would usually use a clean damp cloth to wipe the bottom half of the air box as there are also much dust on its inlet (bottom half) side.

This post has been edited by winners8: Sep 17 2018, 06:57 PM
winners8
post Sep 21 2018, 03:51 PM

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Update: Referring to my last Servicing on 13 September 2018 where they had done the 2 Service Fixes below:

L: 23850125 – PUP2385200 SB100473 SERVICE FIX C
PREVE STARTER ADAPTER N SERI SB100423 SE-

L: 16210040 – PUP1621190 SB100423 SERVICE FIX PREVE 1A
P: PW913184W - ADAPTER STARTER B+ TERMINAL

I have a voltmeter connected to the cigarette lighter socket. Before the above 2 Service Fixes, my idling voltage (with only the air-con switched ON) had usually been between 14.2V and 14.3V. After these 2 Service Fixes, I find that my present idling voltage (also same condition with only the air-con switched ON) is between 13.9V and 14.1V. I had also ensured that the voltmeter is not loose nor due to poor contact by removing it and reinstalling again.

Sigh....Sometimes, I wonder if it is better not to let them touch anything which is unnecessary. mad.gif Will have to continue to monitor this voltage drop situation for a while more.

This post has been edited by winners8: Sep 21 2018, 03:53 PM
winners8
post Dec 14 2018, 06:24 PM

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QUOTE(Lez Pall @ Dec 14 2018, 03:29 PM)
Set to be discontinued for 2019?

http://www.funtasticko.net/pengeluaran-pro...enggantikannya/

Proton will be busy launching the X50 as well as facelifted Saga, Persona and Iriz next year so this new gen Preve will likely be launched in 2020 if this info is accurate.
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Looks like PROTON is eventually going to be a 100% rebadge of GEELY. How sad indeed?
winners8
post May 8 2019, 07:10 PM

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QUOTE(ZooK @ May 7 2019, 10:32 PM)
Thanks Yoo, mine 2015 but still not removable compressor relay sad.gif
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Same here.

winners8
post May 20 2019, 05:39 PM

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QUOTE(oto1202 @ May 16 2019, 08:20 AM)
CVT New Damper replacement, recall product upgrade campaign CVT3. *for CFE model

Already done this service, no mounting issue.
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So, you'd already done your CVT damper replacement. How long it took for this job? 2 days?

winners8
post May 21 2019, 08:10 PM

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QUOTE(oto1202 @ May 21 2019, 06:05 PM)
Not more than 6 hours..
You will collect your car at the next day.
*Subject refer to work load SC Technician
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Thanks for the info. rclxms.gif

winners8
post May 22 2019, 10:08 AM

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QUOTE(anakMY @ May 21 2019, 11:49 PM)
Would like to ask regarding the turbo hose bocor problem, it hasnt been solved yet right? What if the hose bocor and we still continue driving ? the engine oil will spill all over right? So its possible the engine might need to be overhauled if the turbo hose bocor? tq
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From my last conversation at the PROTON SC, they told me that there is no change to the material being used for the OCH. Just that they will provide a free first time replacement. Subsequently, owners are strongly advised to replace at every 40k km interval as a precaution. So, just treat it as a normal wear and tear component, just like the battery.

winners8
post May 22 2019, 10:12 AM

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QUOTE(oto1202 @ May 21 2019, 06:05 PM)
Not more than 6 hours..
You will collect your car at the next day.
*Subject refer to work load SC Technician
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Just to check with you, did you receive a notification for this CVT damper replacement from PROTON, or you had specifically asked for it upon knowing that there is an improved version of the CVT damper?

winners8
post May 22 2019, 06:25 PM

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QUOTE(oto1202 @ May 22 2019, 10:53 AM)
Got call from SC to accept replacement campaign, then SC request order. Once item ready, SC call again to book date.
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Wow, your SC is very responsible. My SC here in Larkin, JB, is not so. In September 2018, I had asked them about the ECU update (as those in this forum said that there is a new version available), they told me that they still haven't receive it and will call me when it's made available in Larkin. Till now, more than 8 months already, still no call from them and I also don't want to ask them anymore during my last servicing. I have also given up since the current original version is not giving me any problem.

At the next servicing, I'll check with them about this CVT damper replacement, but I'm sure they'll ask me to wait for their call as usual. PROTON's after sales service is indeed disappointing.

This post has been edited by winners8: May 22 2019, 06:28 PM
winners8
post May 22 2019, 07:27 PM

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QUOTE(mr_geforce @ May 22 2019, 07:22 PM)
the larkin SC is a dealer type of service center? as proton didnt provide the ecu update to those dealer type of SC.
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I don't think so because it's Proton Edar Larkin.

winners8
post May 23 2019, 01:51 PM

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QUOTE(xphr3ak @ May 23 2019, 08:52 AM)
Go to other SC la. Better update to the latest firmware. After update, no more headlamp flickering when aircond compressor kick-in.
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Yes, I did notice that my headlamps (as well as the illumination of the meter panel) will always dim a little whenever the air-con compressor will kick in. I have a voltmeter installed and it will drop to about 13.6V when this happens. I have always thought that this is caused by an under-capacity alternator, no?

There are only 2 direct PROTON EDAR SCs in JB. 1 is at Larkin whilst the other one will be at Plentong. Maybe will try and inquire with the Plentong SC the next time.

winners8
post Jul 28 2019, 10:10 AM

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My Preve CFE is having intermittent difficulty to start after parking for between 30 mins and 2 hours, ie: in warm condition. It may need to crank up to 5 seconds or more and sometimes more than 1 cranking. I used to have this problem once in a while since 2 years ago but it's getting more frequently lately. Morning starts (when cold) are normal.

My spark plugs are original since 4 years ago, but my present mileage is only about 19,000 km. This morning, I had removed the Mass Air Flow (MAF) sensor (BOSCH P/N: 0261230283) for cleaning although it doesn't seem to be dirty. I'll continue to monitor the situation again.

Would appreciate if any brothers here had this problem before and can recommend some suggestions or suspected faults.

This post has been edited by winners8: Jul 28 2019, 10:11 AM
winners8
post Jul 28 2019, 10:21 AM

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QUOTE(oto1202 @ Jul 21 2019, 11:04 PM)
Brake switch
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Yes, PROTON calls it Switch Stop Lamp (PROTON Part Number: PW822263V2) costing RM23.27. I used to have this problem before but I managed to dismantle it for cleaning using the PHILIPS contact cleaner. It is presently still working normally.

Anyway, I mostly use the "N" gear position instead of the "P" gear position. Do note that if one is to use the "N" gear position, the START/STOP button must be pressed twice, otherwise, the "ACC" mode will be active and there will be the "beep" alarm when the Key FOB is removed.

winners8
post Jul 28 2019, 01:28 PM

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QUOTE(mr_geforce @ Jul 28 2019, 11:44 AM)
yeah.. i face it occassionally. they said check the clamp on battery. and thry got said campro engine sometime dunno why will lost compression one which causing it hard to crakck start.. dunno why.. random occur.
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I tell you, many of those technicians in the PROTON SC are bull-shit. Previously 1 SC had told me that the inability to shift the gear from "P" to "N" problem is caused by a weak battery. They then used an auxiliary battery to connect in parallel to my battery and it had worked, which I would say is coincidental since this problem is intermittent.

I don't buy their reasoning because how can you tell me it's a battery problem when the vehicle had just been driven for more than 45 minutes and even a weak battery would still be able to hold the charge during this short interim period of shutting down the engine. Finally, another SC then told me that it's due to the intermittent brake switch failure, which makes sense to me. However, the brake lights were working normally each time. Only upon dismantling the brake switch by myself, I then found out that it's a 4-terminal (wired) switch and therefore, 2 terminals will be for the brake lights whilst the other 2 terminals should be for the solenoid to release the gear from "P" to "N".

winners8
post Aug 4 2019, 08:40 AM

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QUOTE(maxizanc @ Aug 3 2019, 10:21 AM)
I also dont trust CoSE already. You know why?

I forgot or maybe donno about water pump replacement. So i replace ny timing belt at 100k km. But they never did advised me to replace water pump. Which i realised 8k km later and i am very furious. I am planning to complain kaw.

Because if we replace timing belt together with water pump, the upah maybe will be the same or slightly more.

But now the job will be separate, so i have to pay twice for upah i think.

So why didnt they tell me earlier about this? If you say cant make it in one day, i understand. i will come back again.

Money also is not an issue.

Another thing is i noticed my engine leak from leak cover seal. But never did informed me. The just nicely cleaned my engine cover at outside from the leaked oil.

Went to another dealer SC and they told me this. and replace the cover seal. Owh also, the leak has caused the oil gotten inside the spark plug!!

I am very furious.  mad.gif  ranting.gif
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This is called lazy work. Tida Apa attitude. They could have at least ask you if you will also want to replace the water pump.

winners8
post Aug 4 2019, 08:53 AM

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QUOTE(maxizanc @ Aug 3 2019, 10:27 AM)
If i remember back again. I think they are many reasons why i think those CoSe technician is bullshit!

There is this squecking noise when my car drive over bump.

Checked with SC. and technician test drive with me driver over bump. He repeatedly change from D to R i think like 7 times without STOPPING! That is the most critical "DONTS" if we drive a CVT!!

Then they finally concluded that the stabilizer bar bushing need replacement but they dont have stock and will call me one got stock. But they didn't!!

So i confidently visit another SC to replace the bushing without asking them to test again (my fault). And it did not solve the issue. I paid hundreds for nothing  doh.gif  mad.gif  ranting.gif
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Nobody in their right sense of mind will change from D to R when the vehicle is still in motion. You should have told the technician off when he did it the first time. Never allow him to repeat again. That's why I also don't feel secure if I have to leave my vehicle overnight at the PROTON SC. You never know what they will do to it, intentionally or unintentionally.

During my servicing back in September 2018, I saw them removing my alternator, which I don't know why because I've never complain about any electrical nor charging problem. When I took back my vehicle, I now realized that my idling voltage has drop to between 13.3 volts and 13.9 volts. Previously, before they remove my alternator, the idling voltage had always been between 14 volts and 14.3 volts. I have a voltmeter installed in my vehicle. I had made a big mistake myself because I should have walked up to them to ask why did they remove my alternator, but I didn't. Now on thinking back, I wonder if they had swopped my alternator with another vehicle's (soon to be faulty) alternator without my knowledge.

Why I say this? My last service in March 2019, I did not change my CVT oil although it is already more than 3 years. I had rejected because my mileage is only 18,000+ km. So, the service invoice did not state the CVT oil change, but when I checked on my PROTON App later, it had stated that the CVT oil and CVT oil filter had been replaced during this servicing. I wonder how they can "trick" their system to accept 2 ambiguous entries.

Never to trust those PROTON SCs ever again. Sometimes, they tend to do some nasty things behind your back.


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