Exactly, that was what we decided to do. You agreed that night for me to send the card to your friend since you think I know nothing about the card, get him checked it and make it work if he can. And if he cannot or if he thinks it's broken then I get my money back. And you suddenly changed your mind.

If it was just the resistor, why don't I just let your friend do it? He should know right? Cause it's a simple thing, like u said. Lets do it now. I bought a DMM already, and it's all ready.

You know why I am not turning on or doing anything to the card?? Cause the next move I do might be used as the excuse of why the card isn't working.

Dude, I called your friend the first min after I got his number. Why do I do that? Cause I wanted him to check it. And explain to you the situation and the condition of the card.

Why don't YOU talk to Mr John Hillig yourself and tell him about the whole resistor story you are telling me?


Click here for the emails from the modder of the card, Mr John Hillig @ Viper John on how he thinks that I bought a faulty card. 3rd post from the bottom.

This post has been edited by jamban_awam: Nov 8 2006, 06:37 PM

it would be easier to just get one of the guru's in here to check on the card and confirm on its workability. You're staying in Sunway, i think there are quite a few people there (who craven should also know and trust) who could do you two a favour and sort out the issue. I don't see the need to send the card all the way across the ocean to figure out whether it works or not.

if indeed it is broken, then craven, the onus would be on you to reimburse. However if the card is workable, then i would expect to see a full apology by the buyer at this thread.

Then try to get the card fixed!!!!!! You are not doing anything with the multimeter you got AND you are not even trying to fix it. Check the resistors on the pots with your DMM and turn them to max resistance! I don't see you doing anything or asking me anything about how to do it either! Shows how bad you want a refund and not the card!

seven: I told him that if the card is broken I will pay him back minus the shipping ok. But he wanted to put the card with my friend in KL and not ship it back. What do you think? Abit too much right? Card not in my hand and money have to pay him back.....what kind of a request? Even if the card is under warranty, companies like newegg will still ask you to ship it to them before they refund anything. This guy is just asking for too much man....

This post has been edited by kcnyc: Nov 8 2006, 05:38 PM

@kcnyc & public_toilet
true, the card in question is a modded card. you keep saying that jamban was at fault for not contacting you before he put the card in. common sense may have told him however, that it would be ok to just try the card out anyway. here's where it gets complicated;

from what i gather from all your posts, kcnyc, is that you require your future buyers to know how to overclock, and know how to use slash own a multimeter. i use modded stuff, i have basic knowledge on how to overclock something, but i have no idea how to use a multimeter, or what a dmm is.

my point is, you may not have been clear enough as to how severe the consequences may be if your buyer were to assume that the card was plug 'n play. some people see a good deal on a good graphics card, they might just decide to buy it. i mean, you can't expect everyone to be as smart as you, or to meet all the criteria i mentioned above.

and top of all that, mr viper john himself said that it couldn't have been anything wrong with the card itself if it were direct from him. he also mentioned that it couldn't have been the voltage or whatnot because if you said it worked on your pc before shipping, it should work on any other pc as well. no offense to you kcnyc, but i'd take mr viper's word against yours on this.

i might have missed something, but is it true that you have referred a friend to jamban who you can trust to check the card out? considering you would rather not have any senior lyn members check the card out for some reason. well if you friend can check it out, then by all means. jamban has contacted your friend, showing his good intent and not wanting to make too big a deal of this, he just wants a working graphics card.

anyway, good luck. i hope you two can reach an agreement, and i hope jamban can get his graphics card.


PS; i think $150 is pretty steep considering the card is 2 years old. and the packaging doesn't exactly look like it's in the best of shape. who knows, the card may have been damaged during transit any how. but what i would like to point out is that, mr viper did not recognize your name as anybody to whom he had sold a card to, meaning that you may have obtained it from another party. if so, the this also means that the item for sale is 2nd hand, yet you did not specify this in your sales post.

I agree with se7en, and I don't think there's a need of me sending the card to him to get it checked. Can u suggest me some names that I should seek help from to check the card?

Craven, I made myself clear up there that I don't want to do any fixing on the card on my own, cause like you said, I know nothing about it. I'd prefer to have someone you trust to do what you are asking me to do, and let him explain to you the situation.

IF the card is broken, I am not willing to send it back to you. Simply because:

1) I paid 150 USD for the broken card, 20 USD have to be deducted for the cost of shipping the broken card from US to Malaysia. So it will leave me with 130 USD.

2) If it's proven broken, that means I as a buyer didn't get what I expected to get. And for me to ship back the faulty card sent by the buyer and cost myself another 80usd (amount given by craven lai for shipment from malaysia to US via fedex), is just not something anyone should do if they were in my position. I'll end up losing 100 USD, for the reason that the seller sent me a faulty card.

I need opinions on this. Thank you.

Click here for the emails from the modder of the card, Mr John Hillig @ Viper John on how he thinks that I bought a faulty card. 3rd post from the bottom.

This post has been edited by jamban_awam: Nov 8 2006, 06:38 PM

Craven is my email address on my MSN. If you take your time to look at the posts I make and the name I go by in my MSN chats which I posted - I AM KC!



And btw which senior lowyat member can completely say that they know hundred percent how to check the card? That was the main reason behind me asking him not to. I have taught sup3rfly about these mods and I am confident in him. I won't stop him from seeing a person who has modded videocard or motherboards like this before. If there is in this forum.....maybe 1 or 2?

I RMA a card, I pay for my own shipping. So why will this be different? And why is the shipping USD20? Check the receipt please....its more than $20. This is why sometimes people do not buy stuff from overseas, scared of shipping it back.

Its kinda the same with the people buying from bulk in the forum from the US. If anything happens, the buyer pays shipping for RMA.

And I already gave you a number to call already, bring the card to my friend's house and see whether I can guide him. If cannot send it back. If broken and I cannot fix, I send u your money - shipping to you. If when I put on my PC and it works, I will definitely send it back to you at your expense.

And again my name is not craven....get it into your thick skull. I don't call people by their email names - eg.hotpants88@hotmail.com

This post has been edited by kcnyc: Nov 8 2006, 06:12 PM

You gave your friend's number for me to send the card, I called as soon as I got it, but then you changed your mind. Cause you said the card got broken cause I didn't check the voltage, which according to Mr John Hillig @Viper John as total bull shit.

Lets make it easy and do as suggested by the Admin, se7en. I will get your friend, sup3rfly @ any of the gurus here (se7en pls suggest me some names) to check this card and make it work, and if it doesn't work. Then it's proven faulty and I would like to be refunded. If it works, I will keep the card and will issue an apology on this thread.

About the shipping, please use common sense. Say I sell you a 150USD card, I send it and it's a faulty card, it's not even your fault it's not working. It's just not workable when it arrives. Then I ask you to send me the faulty card back which altogether costs you almost 110 dollars. How much do you get back? No graphic card, and 40 dollars left!

And you said I am asking too much???


Click here for the emails from the modder of the card, Mr John Hillig @ Viper John on how he thinks that I bought a faulty card. 3rd post from the bottom.

This post has been edited by jamban_awam: Nov 8 2006, 06:37 PM

I sent you a working card and I tested it. If it is really faulty, it will be shipping. If yes then I will contact FedEx and get a claim going. Btw there is no way the card is staying in Malaysia. You want a refund....send it back. That is all I ask.

If it was the shipping that caused it like u claimed, then it had to be the carelessly-done packaging that let it collided with each other, breaking the goods in there and eventually caused a faulty graphic card.

And it was you that was responsible for the packaging, and it's not fair asking me to pay for the trouble your carelessness has brought.

And as I've told you about Fedex, we both know I went to Fedex to get a claim like u asked me to but they dont hold responsibilty of broken goods, especially when they are not packaged properly.

So my conclusions are either:

1) i purchased a faulty graphic card

or

2) the card broke itself during the shipping because it wasn't packaged properly by the seller.

I will not make anymore post until I get suggestions to see any of the LYN gurus @ the seller's friend, sup3rfly and confirms the condition of the card. Thank you.

really pity both parties... but can i a humble servant, offer my services?

i m going 2 LA... and some of my frens 2 d eastern side... mayb i can offer a cheaper shipment alternative?

i m leaving on d 15th of dis month... and my frens around that date...

look, im am not taking sides here. im gonna look at this at a general point of view.

@kcnyc
personally, i have been in the same situation, and it is very hard to pin point the root cause of it. could it be due to inferior packaging? mishandling by the fedex people? we all dont k now rite? but maybe in the future , u might wanna add more cushioning. but based on what mr viper john has said, if u did send him a faulty card, u have to refund him. i really dont know whether u did because neither parties has solid evidence.

@jamban_awam
to be fair on his side, he guaranteed no DOA. now based on your situation, it is not considered a DOA. the card is still working correct? it just has artifacts. and another thing, if u knew that the CD was damaged, wouldnt u have suspected other parts in the box were damaged too? why did u go ahead and chuck the card into the pc ? [and KC told u to sms/pm him before u booted uo the card]. well please dont call me bias/taking sides. im am merely just another forumer here that stumbled upon this topic. this case is very similar to what has happened to me before.

well, i think the most peaceful resolution here is to let sup3rfly to have a look at it. if u wanna be more confident, then call other forumers along. i dont mind taging along to see the condition of the card.

well i m goin to ur house to check the card with u together lol...

lets leave it up to both parties and see what they decide
@ mod, i think u should be the centre person of that conversation to ensure that this case is solved in a very peaceful manner

this is just my 2 cents

Try asking him another thing,
If the card is physically damaged through shipping, would it be possible to show artifacts while still working as usual?
I'm curious about this too

kcnyc : What were u supposed to tell him if he contacted you before powering up the card?
From Mr John Hillig's statement, you cant check the voltages, so what did u want him to check?

This post has been edited by KilJim: Nov 8 2006, 10:24 PM

Artifacts got nothing to do with physical dmg btw.
If physical dmg (cracked core, dmg-ed caps, mosfet etc) = dead card. I dont think it will able to boot at all.

Normally, artifacts caused by factors that I mentioned above in post #12.

Evogenix

Thank you sup3rfly, for offering your help here. I am more than glad to have more people to have a look at it.

DaRkSyThE: you are cordially invited too!

KilJim: I would really appreciate if you could tag along since you are in Sunway.

I just want to settle this thing peacefully. And not trying to bring bad reputation to anyone. Am just another buyer, who's just unlucky to receive a non-working card, for whatever reason it was.

Hopefully our meeting on Friday will clear things up (sup3rfly is coming to Sunway). If he gets the card working, then I'll be more than glad to post an apology to KC here and keep the card, but if it doesn't work then it's proven that the card I got is infact a faulty one. And would like to get a refund.

Thank you guys, for the advice. Really appreciate it.


Click here for the emails from the modder of the card, Mr John Hillig @ Viper John on how he thinks that I bought a faulty card. 3rd post from the bottom.

This post has been edited by jamban_awam: Nov 8 2006, 11:50 PM

What would u like me to help out with?
I dont mind going, but i dont really have much knowledge in modding and stuff

As for those emails, they dont confrim anything
I'll wait for a few more replies from the both of u before commenting

And have u sent the email asking if artifacts could arise due to physical damage?

i m also in sunway leh... can i tag?

When you guys see the card, you will notice that it is made like a tank. Nothing moves on that card except for the fans which I detached for transport.

Someone please bring your whole PC with you just in case its his PC that is screwed up when you test the card. Have to babysit the buyer summore, this service is definitely not even written in the deal. Thanks Alex! Oh yeah bring a PSU also, maybe the OCZ Powerstream I sold to darksythe. jamban_awam told me he had a 350W PSU and I told him it was bare minimum to even run the card. So these are the things u will need - DMM, another PC(preferably) or a PSU, screwdriver set and some thermal paste to reseat the heatsinks. He opened the heatsinks and did not re-apply the thermal paste and put it all together...shmuck!

John contacted me yesterday, this is all he has to say:
Hi Jaswarren

Okay now I know KC Lai and he is a straight shooter. He would not have sent you a card that wasn't working before he shipped it to you.

Now the card is definately bad and it is a memory issue from the description of the problem. If the voltage trim pots were set where KC had them last that would not have caused an instant failure upon start up as they would not have changed during shipping. The voltages may have been high (KC why didn't you turn the trim pots all the way down before you shipped though?) but if I understand correctly the card was hosed from the very first bios boot up screen on the first boot. Since there is no load and the card isn't even warm at that point the voltages being high wouldn't make any difference. If the card had booted okay but then failed in 3D mode doing benchmarks then excess heat might have been a factor.

The most likely cause of failure was either static damage in transit for the lack of putting the card in an anti-static bag for shipping (do not know if KC did or did not do this) or damage from removing/reinstalling the ramsinks or GPU cooler (do not know if Jaswarren did either of those).

In any case KC has told me that if you (Jaswarren) returns the card to KC and he can not make it work correctly he will refund your money for the card which is more than fair and quite frankly all that KC could do in this case. I would assume that shipping charges would not be refunded or re-reimbursed though as no vendor will do that nor would I in this case.

John

And there was a static bag over it. I know John very well dude, I speak to him thru the phone almost every other day when he was modding my card. For me to send you a faulty card and to guarantee you non DOA and not tested it working before I sent it out - I won't be so stupid dude.

If you put my card in Malaysia, I will put your money in the US. Simple as that and as you can see, John agrees. Thats how business is done here in the US in any online shop.

The zip file I have uploaded was the test results of the card when it got to me. Just for people to just see what the card could do. John does really really good work and documents everything he does.

This post has been edited by kcnyc: Nov 9 2006, 02:43 AM


Attached File(s)
 KC_Lai_x800XT_PE_Final.zip ( 643.82k ) Number of downloads: 49