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> Need CONSTRUCTIVE advice on a dispute - X800 XT PE, What should I do?

kcnyc
post Nov 9 2006, 02:45 AM

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QUOTE(SeLrAhC @ Nov 8 2006, 01:41 PM)
i m also in sunway leh... can i tag?
*
You think this is a party? Stay out of it if you are not involved dude. I am not trying to be mean but its not helping.

This is a dispute, not some joy ride. Sorry if I hurt your feelings but thats how I feel when you wanted to tag along.

This post has been edited by kcnyc: Nov 9 2006, 03:39 AM
SUSSeLrAhC
post Nov 9 2006, 05:38 AM

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hahaha... its okie... just tot of helping if can...

hope u guys have a happy ending...
sup3rfly
post Nov 9 2006, 06:28 AM

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well i tot of getting the card and try it at my home as i am goin to meet jas after my work.... takkan i bring my around 4 - 5k worth of pc in my car the whole day...no way man!!! lol..... well shd i test it there and there or shd i bring the card back and try it out???? some suggestion plz.... sweat.gif
styloe
post Nov 9 2006, 06:40 AM

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QUOTE(sup3rfly @ Nov 9 2006, 06:28 AM)
well i tot of getting the card and try it at my home as i am goin to meet jas after my work.... takkan i bring my around 4 - 5k worth of pc in my car the whole day...no way man!!! lol..... well shd i test it there and there or shd i bring the card back and try it out???? some suggestion plz.... sweat.gif
*
Just a suggestion maybe public toilet can go to ur house instead.meet somewhere in betweenla.he can also obserb while u test the card.just an opinion.
kcnyc
post Nov 9 2006, 07:35 AM

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QUOTE(styloe @ Nov 8 2006, 06:40 PM)
Just a suggestion maybe public toilet can go to ur house instead.meet somewhere in betweenla.he can also obserb while u test the card.just an opinion.
*
I agree with that, moreover sup3rfly has an AGP Intel P4C at home. Just to cover all the bases, he can swap the card into his computer to see whether it is any other thing wrong other than the card.

If the card spoil Jas, I will refund you your money. But my condition still stands, you have to send it back. Once the card reaches my hands, money will go back into a Paypal account of your choice. I don't want to drag this anymore.

But let this be a lesson dude, if you don't know what you are buying - don't buy it. And if someone tells you to let him know when the card arrives so that he can help you set it up - obey it, especially when you don't know anything about it. smile.gif

If I was there and you used your webcam while setting it up and it doesn't work, it will not even come to this level of frustration. I would have just refunded you the money back no questions asked.

This post has been edited by kcnyc: Nov 9 2006, 07:39 AM
jamban_awam
post Nov 9 2006, 06:08 PM

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KC, it's not a party, but if there's more people coming, then we will have more honest opinions and witnesses on it. Why don't you want them to come? Lets be fair here, sup3rfly is someone you chose to help giving explainations on your side, and I need some other people's opinions too.

They are not getting involved in anything, they are just helping. There's nothing wrong with that.

SeLrAhC, would like to have you come with me if you don't mind.

KilJim, here's the answer to your question.

Here's another email from the modder himself, Mr. John Hillig @ Viper John.


Quote "I went to the dispute website and looked at the pictures of that CD. If that CD was okay when packed it is very obvious the box and contents had a VERY rough ride in transit in order to bust the CD up like that. Card damage in shipping is a very high probability indeed from looking at the CD."


I NEED OPINIONS ON THIS GUYS:

If the shipping was the cause for it to not work (if proven not working), it was because of it wasn't well-packaged. In this case, I personally think it's the seller's carelessness of not packaging it properly that caused it to break.

I wouldn't mind shipping the card back to KC in New York and costs myself another 80USD IF he actually sent the goods to me properly, safely wrapped and packaged. KC was supposed to make sure that the goods in there were wrapped properly so that collisions amongst each other would not happen and cause the card to become faulty.

My question is : Should I send him the faulty card and cost me another 80 USD (which means by then I've lost 110USD and have no card on me)?

157USD (paid, expected for a working card but got a faulty one)

80USD (shipping the faulty card to New York to the seller)

I'll get a refund of 120USD from the seller, but in the end only got 40USD to myself cause I had to spend 80USD for the shipping the faulty card to NY. So no card, and lost 110USD, what did I do wrong in this dealing?

Would you guys ship the card back to him if it's proven not working? Because this case is not like what happens to sites like NewEgg like claimed by KC. I am aware that buyers will bear the cost of shipping if they receive faulty card and want to make a refund from NewEgg. But the difference between KC and NewEgg is: NewEgg actually makes sure the goods are well-packaged and wont allow the goods collide with each other and break the stuff in there, not just putting it in a plastic bag and dumped in a box. Usage of plastic foam or polestirine to seperate the goods would be useful. So KC, please don't put similarity on this case with NewEgg case. You agreed for me to leave the card with your friend here in KL. We made a deal and you keep changing it.

KC, if you want the card to be shipped back to you, I think it's fair if you are the one bearing the shipping cost.

This post has been edited by jamban_awam: Nov 9 2006, 06:52 PM


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avenger
post Nov 9 2006, 07:55 PM

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jamban_awam : do u realize how much force is need to make a cdr break like that? if the cdr is able to break like that, i guess ur card will be broken into few pieces oredi
ozs
post Nov 9 2006, 08:01 PM

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QUOTE(jamban_awam @ Nov 9 2006, 06:08 PM)
KC, it's not a party, but if there's more people coming, then we will have more honest opinions and witnesses on it. Why don't you want them to come? Lets be fair here, sup3rfly is someone you chose to help giving explainations on your side, and I need some other people's opinions too.

They are not getting involved in anything, they are just helping. There's nothing wrong with that.
sup3rfly alone, or just one more expertise enough already la dude..
dun give any troublesome to anyone else for ur prob here..
involving any other people with lack of knowledge regarding this matter just drag the stories even further..

u buy something that u urself dun even got any idea of what it is.. so it's ur responsible as well..
if it really all u wanted is just a working graphic card, there was so many of them that u could find easily, locally.. u'd made a really bad choice already isn't it?.. please bare it..




jamban_awam
post Nov 9 2006, 08:45 PM

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OZS: They offered themselves to come and have a look at the card. I am not asking them to NOR am I looking for people to support me. I am not an expert when it comes to the card, so I could use some opinions from another expert to work on the card with sup3rfly. Thats all.

Avenger: Yup, I am really aware of that. I brought it up in my earlier post, but according to KC, it's REALLY EASY to break a CD. So Hmm.. actually I am confused and curious myself, whether it really broke itself in the shipping (which is SOO impossible to happen without damaging the card badly). There was no broken parts on the card AT ALL.

Or was the CD purposely broken so I could make a claim to Fedex which was what KC kept telling me to do when I reported the faulty card (he thought it was possible to make a claim for broken goods from Fedex). After being told that I couldn't make any claim from Fedex, he suddenly said I burnt the card because I didnt check the voltages (which proven wrong by John Viper).

So yeah, it's really confusing. Sorry for the bad thoughts, it's just assumptions made by common sense.

This post has been edited by jamban_awam: Nov 10 2006, 12:46 AM
sup3rfly
post Nov 9 2006, 08:56 PM

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now i also dunno what to do liao...at 1st i tot i bring the card back my home to try coz no need so mafan to bringm y pc over.... but now i dunno liao.... sweat.gif

jamban_awam
post Nov 9 2006, 09:17 PM

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sup3rfly, i am fine with that. i can go to your house together with u. i'll be driving. no need to bring ur pc loh..

This post has been edited by jamban_awam: Nov 9 2006, 09:18 PM
ozs
post Nov 9 2006, 09:31 PM

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QUOTE(jamban_awam @ Nov 9 2006, 08:45 PM)
OZS: They offered themselves to come and have a look at the card. I am not asking them to NOR am I looking for people to support me. I am not an expert when it comes to the card, so I could use some opinions from another expert to work on the card with sup3rfly. Thats all. 
Mate.. Dont think everyone really got time for this..
And please ignore those who offering.. They really got nothing better to do..
Why would u wanna hear from many expert?.. If they really expert, 10 expert u use, u should get the same answer.. smile.gif


XaVieRGizmo
post Nov 9 2006, 10:26 PM

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QUOTE(ozs @ Nov 9 2006, 09:31 PM)
Mate.. Dont think everyone really got time for this..
And please ignore those who offering.. They really got nothing better to do..
Why would u wanna hear from many expert?.. If they really expert, 10 expert u use, u should get the same answer.. smile.gif
*
if you'd even cared to read the previous posts, he mentioned that kc wanted his friend to have a look and give jamban his friends phone number.

How bout u backoff a little on the personal attacks and post a construtive comment.

styloe
post Nov 9 2006, 10:46 PM

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instead of writing all nonsense comments.let me give a suggestion here.

@jambam
how about bringing an expert on this with superfly which KC wud agree on.

@KC
this is just a suggestion.im not taking sides just hoping this to clear up soon.

mruzian
post Nov 9 2006, 11:48 PM

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QUOTE(ozs @ Nov 9 2006, 09:31 PM)
Mate.. Dont think everyone really got time for this..
And please ignore those who offering.. They really got nothing better to do..
Why would u wanna hear from many expert?.. If they really expert, 10 expert u use, u should get the same answer.. smile.gif
*
dude didnt u read wat jamban awan said???
they offered themselves and not being asked laugh.gif
dat shows dat they do hv time for it or else wat
for they offered such thing doh.gif

and its jamban's rite to ask as many expert as he wanted to
coz every 'expert' hv their own opinion rite laugh.gif

This post has been edited by mruzian: Nov 9 2006, 11:49 PM
kcnyc
post Nov 9 2006, 11:52 PM

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QUOTE(styloe @ Nov 9 2006, 10:46 AM)
instead of writing all nonsense comments.let me give a suggestion here.

@jambam
how about bringing an expert on this with superfly which KC wud agree on.

@KC
this is just a suggestion.im not taking sides just hoping this to clear up soon.
*
I will be calling sup3rfly to guide him when he has the card. So no worries, if really cannot work - I refund, but card comes back to NY. As and when I receive the card, the money goes back into a paypal account of Jaswarren's choice minus the shipping when I shipped. Might be broken it might not be broken, I have already made peace with that. It happens and I am willing to refund.

Nothing more to say but just wait for them to test the card.
ozs
post Nov 10 2006, 12:51 AM

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this is my last post here to correct ur statement, and bringing peace to this dispute back..

QUOTE(XaVieRGizmo @ Nov 9 2006, 10:26 PM)
if you'd even cared to read the previous posts, he mentioned that kc wanted his friend to have a look and give jamban his friends phone number.

How bout u backoff a little on the personal attacks and post a construtive comment.
*
QUOTE(mruzian @ Nov 9 2006, 11:48 PM)
dude didnt u read wat jamban awan said???
they offered themselves and not being asked  laugh.gif
dat shows dat they do hv time for it or else wat
for they offered such thing  doh.gif

and its jamban's rite to ask as many expert as he wanted to
coz every 'expert' hv their own opinion rite  laugh.gif
*
im wondering if u guyz really read my post #48..
my main point is sup3rfly and just one more guy is enough already for the test..
since jamban inviting more people to come,
this is problem solving session.. not an ice breaking session isn't it?..
the card got artifact problem, a big probably caused by heat, its either come from higher voltage(since the pot is wrongly set) or maybe there is no contact at all between the core and the heatsink.. 26degree while cpu turned off???... need more than two people for this job?..

ok im hoping this case will ended up with happy ending..
Dragonflyz
post Nov 10 2006, 03:00 AM

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Hi guys,
Stumbled here on a midnight cruise..

I've got some misunderstanding from wat i've read n observed in the thread.
n by my posting i hope i could make few things more clearer 2 both of u.
  1. QUOTE
    From Mr. John Viper So is his statement about the card being fried because the LCD reads 26C with the PC powered off. 26C would be normal ambient air temp in your area without any conditioning"
    Mr Viper's statement is true if the pots(resistors) are at a higher level for workings of 26C ambient temp, but cause KC had set the pots for the workings of 18C ambient temp at his place. This would screw the whole temp issue.
  2. QUOTE
    From Mr. John Viper The voltages can't be checked if it's not fired up
    Again from wat Mr. Viper's saying its VOLTAGES(which uses the unit V), KC wanted the RESISTANCE(which uses the unit Ohm) to be checked using a DMM. Differences between RESISTANCE and VOLTAGE
  3. The factors of the *Mysteriously Cracked CD* and the defect VGA is from the point of view of the viewer itself.
    @Jamban OK, the CD is cracked. We got it, but there's a lot of possibilities to wat could actually cause it to crack. Mishandling, Weight of another package on top, the physics lesson from Windy87, etc etc. But by all means, i support Evogenix's post on the damage tat it'll occur to the card.
    @KC from the Picts of the card, although its built like a tank, it could b bent if not packaged properly. But if its bent, probably its a GONER d. Couldn't hav boot it up. So, u shud get to a class for packaging stuff, luckily u're not selling glassware. oh the agony~ LOL

As for another suggestion of the meeting up, i suggest Jamban to get sum guru he knows n trust to translate to him(cause u apparently dunno much bout overclocking) or get 1 or 2 enforcer or mod(with a bit of technical know-how) as wat mentioned by DaRkSyThE to b a jury cum witness, cause if supposedly sumthing happened mid way, there's sum1 to verify wat happened.

P.S.
@KC I seem 2 understand the feelings of Jamban, apparently he's not angry at ur service n all, nor neither the problems of the card. It's actually u hav 2 understand us malaysians earning money in RM, giving out USD 2 u.
As from wat i could feel is, is Jamban is frustrated of spending tat much Money(RM->USD) is quite a lot, but in return he gets nothing. But we all understand the rules of refunding, restocking, RMA wat u call. The Buyer bares the shipping.
But here in returns the problem, spending so much money on shipping but nothing gained from the spending. Its like dumping money into the ocean. *HeartBurn*
@Jamban Alternatively, if u wanna save on the shipping cost, u should ask for SeLrAhC's help of getting it to KC.

Although I 'm a Newb from my total posts(cause i rarely post n sit quietly reading the threads).
But i would juz like 2 help out offering my 2 cents. Pls do point out things tat i've pointed out wrong. THX~


Pls dun flame me... I'm too OLD 2 die in flames, let me die in peace. OK? KC? Jamban? PEACE~~ biggrin.gif
kcnyc
post Nov 10 2006, 03:57 AM

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QUOTE(Dragonflyz @ Nov 9 2006, 03:00 PM)
[*]Again from wat Mr. Viper's saying its VOLTAGES(which uses the unit V), KC wanted the RESISTANCE(which uses the unit Ohm) to be checked using a DMM. Differences between RESISTANCE and VOLTAGE

*
Exactly what I have been telling jamban_awam. Seems he does not understand that the resistance on the pot directly affects the voltage on the card. And turning them up or down will increase the voltage. Thats why he told John that I was going to test the voltage without turning it on - and John said I was being stupid as it cannot happen. Garbage in, garbage out!

He used my name on my email as my name, making John(does not recognize who the hell is craven when my name is KC) think I am some kind of punk who bought the card from somebody else and try to sell it off as junk! John is my friend and jamban_awam made such a misunderstanding by doing this. Frustrating deal to say the least........
jamban_awam
post Nov 10 2006, 04:07 AM

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Alright, less talking cause it's going no where, lets wait for the test of the card that will be done tomorrow by sup3rfly.

Proven broken, I will look forward for a refund.

End of story.

This post has been edited by jamban_awam: Nov 10 2006, 04:29 AM

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