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 Celcom Data Drop, Experieced celcom data connection lost

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WA300
post Jun 28 2015, 09:30 AM

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It's depending on locations, so far my celcom iPhone plan quite stable in Melaka. But 4G coverage in Melaka still Maxis better.


laguna1811
post Jun 30 2015, 10:00 AM

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i don't get full bar in jb area, but even when i get full bar the 4g can be totally not moving at all...
hope celcom do something about it
WA300
post Jun 30 2015, 10:48 AM

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QUOTE(laguna1811 @ Jun 30 2015, 10:00 AM)
i don't get full bar in jb area, but even when i get full bar the 4g can be totally not moving at all...
hope celcom do something about it
*
Perhaps you can try to set your phone to temporary roam on 3G only instead of 4G. It seems like Celcom 4G still not so stable yet.

Dozz
post Jun 30 2015, 12:16 PM

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QUOTE(laguna1811 @ Jun 30 2015, 10:00 AM)
i don't get full bar in jb area, but even when i get full bar the 4g can be totally not moving at all...
hope celcom do something about it
*
Its Celcom network issue, i suggest you make a complain / report with calcium customer service. I already did that.
TStakizo
post Jul 1 2015, 06:18 AM

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QUOTE(laguna1811 @ Jun 30 2015, 10:00 AM)
i don't get full bar in jb area, but even when i get full bar the 4g can be totally not moving at all...
hope celcom do something about it
*
If u are in jb, i reckon taking Umobile will be better for you
LordSparda
post Jul 1 2015, 03:34 PM

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Reposting from the other Celcom complain thread: -

Yeah, feels like I've made a mistake changing over from Umobile to Celcom. I've got the same issue that others have reported, here I thought it was my phone that was acting up.

- Indoor reception is seriously hit or miss. My office block gets only 1 bar of E, occasionally no service altogether
- I notice that on H or H+ I sometimes get full bar, but ZERO data flow. I have to turn to airplane mode and back, then it may get data running again
- Reception is weird. One day, at the same place I can get 4G, then the next day no service
- If I get 1 bar on 4G, it means no data, no SMS, no calls, nothing. I have to change my phone setting to GSM only, then it drops to E, then my sms, calls etc. only starts rushing in. Have been swapping between GSM only and LTE/GSM manually on my phone every day now just to get my data and stuff in.
- Outdoor reception is okay though. I use spotify and can get music all the way from home to work, then the moment I enter my office parking it dies immediately, lol.

Mind you, I'm not in some kampung somewhere, my office is in DOWNTOWN KL. Just about 1 km away from the big Usain Bolt "This Is Celcom Territory" sign, lol. Celcom, your territory has full of holes tongue.gif

I'll give it a couple of weeks to see if my situation improves, otherwise back to U mobile I go. sad.gif
half_lif3
post Jul 1 2015, 05:50 PM

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wah like that i stay in umobile lor
downgrade to P50 to u28 hahahaha
batman1172
post Jul 1 2015, 09:15 PM

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QUOTE(half_lif3 @ Jul 1 2015, 05:50 PM)
wah like that i stay in umobile lor
downgrade to P50 to u28 hahahaha
*
U28 no lte woh...
half_lif3
post Jul 1 2015, 09:17 PM

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QUOTE(batman1172 @ Jul 1 2015, 09:15 PM)
U28 no lte woh...
*
My Mi3 dun hav LTE pun hahaha
batman1172
post Jul 1 2015, 09:24 PM

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QUOTE(LordSparda @ Jul 1 2015, 03:34 PM)
Reposting from the other Celcom complain thread: -

Yeah, feels like I've made a mistake changing over from Umobile to Celcom. I've got the same issue that others have reported, here I thought it was my phone that was acting up.

- Indoor reception is seriously hit or miss. My office block gets only 1 bar of E, occasionally no service altogether
- I notice that on H or H+ I sometimes get full bar, but ZERO data flow. I have to turn to airplane mode and back, then it may get data running again
- Reception is weird. One day, at the same place I can get 4G, then the next day no service
- If I get 1 bar on 4G, it means no data, no SMS, no calls, nothing. I have to change my phone setting to GSM only, then it drops to E, then my sms, calls etc. only starts rushing in. Have been swapping between GSM only and LTE/GSM manually on my phone every day now just to get my data and stuff in.
- Outdoor reception is okay though. I use spotify and can get music all the way from home to work, then the moment I enter my office parking it dies immediately, lol.

Mind you, I'm not in some kampung somewhere, my office is in DOWNTOWN KL. Just about 1 km away from the big Usain Bolt "This Is Celcom Territory" sign, lol. Celcom, your territory has full of holes tongue.gif

I'll give it a couple of weeks to see if my situation improves, otherwise back to U mobile I go. sad.gif
*
Hey... Im having all the problem you are experiencing with an additional one which is the connection constantly stays in 3g and only jump to h+ or 4G when browsing most of the time. But some of the time while indoors it doesn't know how to switch to H+.

To solve problem. Just go outdoors. Lol...

Anyway. I'm moving to if problem not solved.

Calvados
post Jul 2 2015, 09:06 PM

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I'm also facing the same problem T_T

Celcom getting worst ......

Standing beside blue cube at setia walk, and signal is weak! Dont know what's the point of the blue cube at there. Just for display.

 

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