Jun 19 2015, 11:50 PM
QUOTE(takizo @ Jun 18 2015, 09:24 PM)
Happened to know that their network got some minor issues, internal source said should be fixed end of next week. Let's keep our fingers crossed.
Another issue is the customer support, not as good as Maxis. Surprise to know they don't have social media support on Twitter too
I was ported from Maxis to Celcom. Yes, i totally agreed with you the WORST thing of Celcom is customer service! Another issue is the customer support, not as good as Maxis. Surprise to know they don't have social media support on Twitter too
Called them several time, most of them dont sound professional, impolite and lack of product knowledge.
They only know to say " ok , i will create a report for you, wait for 3 to 7 working days for respond" .... even for a small request , they cant handle it and must create a report and push to other guys...
In term of customer service, Maxis is far better than Celcom.
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