Outline ·
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Mobile Number Portability (MNP), Switching mobile no. to other telco
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adiwarna
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 Sep 17 2016, 11:49 AM
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QUOTE(yuuyee @ Sep 17 2016, 10:34 AM) Hello everyone, I have some questions regarding MNP here. Yesterday I submitted MNP requests to U Mobile for 2 numbers at the same time (around 3 pm), 1 is from Hotlink prepaid to P98, and another number is from DiGi prepaid to U28. The Digi number already receive messages from both U Mobile (received your request etc. etc., received in about 1 hour upon submission) and Digi (message on confirmation to leave), but the Hotlink number hasn't receive any message, even the one from U Mobile. Is this normal? Thank you so much everyone  Normal...depend on luck & current telco to process Can contact current telco to expedite the process Btw sop is 5 working days |
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SUSMNet
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Sep 17 2016, 01:48 PM
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Maxis will take long time as their system need manual approval
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yuuyee
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Sep 17 2016, 04:21 PM
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New Member
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QUOTE(adiwarna @ Sep 17 2016, 11:49 AM) Normal...depend on luck & current telco to process Can contact current telco to expedite the process Btw sop is 5 working days QUOTE(MNet @ Sep 17 2016, 01:48 PM) Maxis will take long time as their system need manual approval I see I see. If so, the first message that I will receive is from U Mobile, similar to the message sent to Digi number? Thank you *update* done with MNP, thanks everyone  This post has been edited by yuuyee: Sep 19 2016, 02:30 PM |
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hyperken
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Sep 29 2016, 10:14 AM
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Getting Started
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Hi I am currently on maxis supplimentary line and I want to port to tune talk what should I do?
Just go tunetalk website and go in port in page?
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adiwarna
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Sep 29 2016, 11:54 AM
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QUOTE(hyperken @ Sep 29 2016, 10:14 AM) Hi I am currently on maxis supplimentary line and I want to port to tune talk what should I do? Just go tunetalk website and go in port in page? Separate your line 1st, then apply the mnp |
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yongtjunkit
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Oct 1 2016, 07:42 PM
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fbtan319
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Oct 3 2016, 04:07 PM
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Getting Started
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Damn... after reply YES from more than 24hrs, maxis service still ther.
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omega10
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Oct 4 2016, 02:33 PM
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If MNP the principal and sub line from Maxis, will the principal and sub line receive the MNP request sms that have to be replied YES ?
Thank you.
Got the answer, both Principal Line and Sub Line will receive the confirmation sms.
This post has been edited by omega10: Oct 4 2016, 03:41 PM
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tmtmnet
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Oct 5 2016, 11:35 PM
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Getting Started
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Is there any minimum period that i should stay with hotlink before porting out to other telco?
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adiwarna
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Oct 6 2016, 11:26 AM
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QUOTE(tmtmnet @ Oct 5 2016, 11:35 PM) Is there any minimum period that i should stay with hotlink before porting out to other telco? 1 month |
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tmtmnet
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Oct 6 2016, 11:45 AM
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Getting Started
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Thanks for the reply
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Kelv
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Oct 6 2016, 06:00 PM
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Porting out from Maxis, they immediately call me for the MaxisOne package, RM78(first 4 months) for the RM98 plan.
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fbtan319
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Oct 6 2016, 07:49 PM
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Getting Started
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QUOTE(Kelv @ Oct 6 2016, 06:00 PM) Porting out from Maxis, they immediately call me for the MaxisOne package, RM78(first 4 months) for the RM98 plan. Only first four moths? After that back to RM98? |
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Kelv
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Oct 7 2016, 09:53 AM
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QUOTE(fbtan319 @ Oct 6 2016, 07:49 PM) Only first four moths? After that back to RM98? Ya, only first 4 months. |
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fbtan319
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Oct 7 2016, 04:09 PM
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Getting Started
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QUOTE(Kelv @ Oct 7 2016, 09:53 AM) With RM98 a month, I bought Huawei P9+ for RM999 with 2 years contract with Celcom. |
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Kelv
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Oct 8 2016, 08:11 AM
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QUOTE(fbtan319 @ Oct 7 2016, 04:09 PM) With RM98 a month, I bought Huawei P9+ for RM999 with 2 years contract with Celcom. Successfully port out yesterday. Bye Maxis. |
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fbtan319
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Oct 8 2016, 09:58 AM
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Getting Started
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QUOTE(Kelv @ Oct 8 2016, 08:11 AM) Successfully port out yesterday. Bye Maxis. Congratulations |
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kit2
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Oct 8 2016, 11:50 AM
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QUOTE(Kelv @ Oct 8 2016, 08:11 AM) Successfully port out yesterday. Bye Maxis. how long did you take to port out? tried to port out my hotlink. submitted on thursday, sms came only on friday afternoon which i promptly replied, no news until now. maxis seems to take forever to process port out requests. |
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Kelv
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Oct 8 2016, 11:22 PM
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QUOTE(kit2 @ Oct 8 2016, 11:50 AM) how long did you take to port out? tried to port out my hotlink. submitted on thursday, sms came only on friday afternoon which i promptly replied, no news until now. maxis seems to take forever to process port out requests. You should be ported out by now. Unless Maxis is still queuing their staff to call you the "special promo rate" for porting out. |
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loselegend
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Oct 9 2016, 05:40 PM
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Hello there,
I request to port out from DiGi to U Mobile.
But, I receive SMS that port request has been rejected due to non fulfillment of contract obligation.
I try call DiGi CS but unreachable.
I suspect there is outstanding balance on my DiGi number.
If I pay up the outstanding balance, do I still need to go U Mobile to request for port again?
Or they will automatically port out once the payment in?
For extra information on my DiGi account:
- I was originally on contract until end of this month.
- However, DiGi CS has convert my account to normal postpaid account which can be cancel anytime based on the CS.
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