yes, start from your card approval date. so each cardholder has different quarter depending on their approval date.

Can we set the SMS transaction alert to RM1 for Aeon CCs?

Yes, call CS

Thanks for the info.

Yes, call CS and inform them.
I just did last week.

How did you complain ?

I called CS.

Programmer did this wrong before 13-May
=DATE(YEAR(B4),MONTH(B4)+3,DAY(B4))

Correct version calculation effective 13-May-2015 is
=DATE(YEAR(B4),MONTH(B4)+3,DAY(B4)-1)

This post has been edited by ronnie: Aug 18 2015, 10:46 AM

wah, they even informed you the coding?

That's Excel formula I used to generate the wrong and correct dates.

really donno what to say aeon programmers/product managers in setting different quarters per customer ... too complex, hard to understand and tedious to customers.

should've just follow calendar quarters, to all. simple mechanic, easy to understand and support.

the only thing they set as standard for all customers is the statement date and due date. lol...

RM700

Should be considered RM1,400 until the refund is in effect.

This is what happened

Haha good one

so you mean the blame is on us the customers? because we don't know how to explain what we actually need?

In this case, AEON is the customer, they purchase/order the system.

That's between AEON CC Product Marketing Manager and AEON back-end team

also blame Aeon CS head too, they should review and have a say about the product before launch.

imagine the time and effort can be saved/reduced (one could guess the amount of calls they received asking 999999999th times about their quarters) if they rejected the idea of quarters calculation based on approval date.

From the bank's perspective, they might want customers to lose out on the quarterly rebate. If the quarters are based on calendar, they it is easy for the customers to score full cashback.