Hi @knight,

When you apply for the TRUE accounts, you'll automatically get the debit card. You can ask the branch to link your current account to the TRUE Debit MasterCard or you can choose to have two separate ATM cards. There is no annual fee for the cards. Our fees and charges are listed in the website under the product information.

Any specific terms to get the cash back of 3%? Eg minimum spending, only weekend transcation.

Does the 3% CB apply to foreign online store like amazon, eBay or only for local store?

Hi @Ramjade, you can apply for the TRUE Accounts via truebyambank.com under 'Apply Now'. It will lead you to an online application form which you will need to fill out and submit. You will receive an acknowledgement email with details of when you should pick up your card. Since you are a new customer to AmBank, you will still need to visit the nearest AmBank branch to submit your biometrics and pick up your TRUE Debit MasterCard.

Hope that helps.

But I can use that account first without a true debit card right?
Eg, like transfering to money into the account and start earning interest.

Hi @Ramjade,

Please take note that the 3% cash back only applies to the TRUE Visa Credit Card. There's no minimum spending and no limitations for online websites so that means you can go to a US website and make a purchase. Please read the TRUE Visa CC FAQ for more terms and conditions.

This post has been edited by marscoco: Jul 3 2015, 10:10 AM

Hi @Ramjade,

As you are a new-to-bank customer with AmBank, I suggest for you go to go the branch first to collect your card and submit your identification for biometric purposes. Reason being is that we give you your account numbers right there and then along with the debit card. Once you've picked up your TRUE Debit MasterCard, you can go ahead with transferring money to your TRUE Transact Account and TRUE Savers Account.

This post has been edited by marscoco: Jul 3 2015, 10:27 AM

interested to know the relationship between other banks vs TRUE Transact vs TRUE Savers

since majority of my fund is from other banks (e.g. Maybank)...

1) MBB IBG -> TRUE Savers, to immediately enjoy the flat interest rate of 2.8% p.a., right?
2) TRUE Savers to pay bills/IBG to other banks, got fee?
3) TRUE Transact to pay bills/IBG to other banks, free.
4) TRUE Savers -> TRUE Transact is free?

Hi, just recently applied for True Debit Mastercard and received it yesterday. However, I could not linked it to my Ambank online account. Called CS, and they told me that they are upgrading system now so all TRUE debit cards could not link account. Tried again today to link account but still cannot, so hopefully this matter is resolved soon.

I currently have an AmBank Basic Savings account

If I apply for TRUE Debit MasterCard (TRUE Transact Account & TRUE Savers Account)...

Means I will end up with 3 AmBank accounts?

Yes, 3 wonderful accounts

1.yes
2. 11sen per ibg, rm5.30 for 3rd withdrawal onwards
3.free
4.1st-3rd time free, 4th onwards. RM 5.30

Hi @cybpsych,

Let's go through your four scenarios one by one:

1) You can transfer from MBB IGB to TRUE Savers to enjoy the flat interest rate of 2.8%.
2) You get three free withdrawals from TRUE Savers per month. Any withdrawal after that will incur a RM5.30 (including GST) cost because TRUE Savers is meant for you to park your money in there to earn the high interest rate. Yes, any withdrawal from your TRUE Savers include transfers, bill payments, ATM cash withdrawal, etc.
3) Correct! Please use your TRUE Transact to pay bills or IBG tranfers for free.
4) If you want to transfer any money from your TRUE Savers to your TRUE Transact Account, you can do this but please note that your transfer from your TRUE Savers to the TRUE Transact is considered a withdrawal, hence the 3 free withdrawals per month. The fourth withdrawal and upwards will cost RM5.30 (including GST).

thanks, i'd like to add 5th scenario:

5) TRUE Transact -> TRUE Savers is free?


from the explanation, it seems to be best to IBG from other banks --> TRUE Transact (fully liquid, e.g. bill payments, IBG, etc) --> TRUE Savers (partial-liquid fund in short to mid-term savings to gain higher interest).

Hi @cybpsch,

Yes, you are right, any transfer from TRUE Transact into the TRUE Savers is free. So if you'd like, you can also transfer money from your other bank account into TRUE Transact -> TRUE Savers.

Hi @Pink Spider,

When you apply for the TRUE Debit MasterCard, you'll get the TRUE Transact Account and the TRUE Savers account but you can also ask the branch to link your current AmBank account to the TRUE Debit MasterCard. If you'd like, you can also choose to have two separate ATM cards (your old debit card linked to your current AmBank account, and the TRUE Debit MasterCard, which is linked to TRUE Transact and TRUE Savers).

Hi @livelysalmon,

Thank you for applying to the TRUE Debit MasterCard! Have you activated your card through the AmBank ATM first? I will send you a PM for more information so that I can determine the linkage issue.

Thanks!

thanks for the detailed explanation

A noob question on Debit Card...

If I use my Debit Card to make purchase e.g. at Aeon or any other departmental store, just my signature will do, or do I need to key in PIN + signature?

Hi Pink Spider,

Just your signature will do!

My worst fear.

If credit card lost, can dispute.

But DEBIT card...swipe, habis all duit