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 True by AmBank

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sunnie11
post Jul 6 2015, 02:51 PM

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Hi all~my husband went and applied for TRUE debit card yesterday, well they exactly gave 2 account number one was SA another one was CA . But I would like to ask what if make transfer 5k into saving account,how much in interest paid will i get in the last day of the month? counter as daily basis right? so somebody can show me how to calculate the interest paid? thanks alot
marscoco
post Jul 6 2015, 02:54 PM

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QUOTE(Pink Spider @ Jul 6 2015, 02:38 PM)
My worst fear. sweat.gif

If credit card lost, can dispute.

But DEBIT card...swipe, habis all duit sweat.gif
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Hi @Pink Spider,

Just to clarify, there are actually two choices for e-payment:

For MasterCard merchants, you just need to sign the slip upon the transaction.

If you're paying via MyDebit (or e-Debit) by MEPS, then you will need to input your pin.

Fret not! If ever you feel an un-authorised purchase has been made on your card, you can always contact our friendly dedicated service line at 03 2178-8999 for help.

Hope that helps!
cklimm
post Jul 6 2015, 04:19 PM

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QUOTE(sunnie11 @ Jul 6 2015, 02:51 PM)
Hi all~my husband went and applied for TRUE debit card yesterday, well they exactly gave 2 account number one was SA another one was CA . But I would like to ask what if make transfer 5k into saving account,how much in interest paid will i get in the last day of the month?  counter as daily basis right? so somebody can show me how to calculate the interest paid? thanks alot
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you will get around 11-12 ringgit, worth a cup of frappe
Nom-el
post Jul 7 2015, 06:20 PM

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I got the Debit Card a few weeks ago but have not received the PIN yet until today. I called TRUE CS a few days ago and was told they would check with admin dept. & get back to me. Unfortunately, I have not heard from them since. sad.gif
marscoco
post Jul 8 2015, 10:22 AM

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QUOTE(Nom-el @ Jul 7 2015, 06:20 PM)
I got the Debit Card a few weeks ago but have not received the PIN yet until today. I called TRUE CS a few days ago and was told they would check with admin dept. & get back to me. Unfortunately, I have not heard from them since.  sad.gif
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Hi Nom-el,

Sorry to hear about that! I will send you a PM soon and will need you to revert to me with your details. Please check your inbox.
Nom-el
post Jul 8 2015, 11:16 AM

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QUOTE(marscoco @ Jul 8 2015, 10:22 AM)
Hi Nom-el,

Sorry to hear about that! I will send you a PM soon and will need you to revert to me with your details. Please check your inbox.
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Thank you.
sunnie11
post Jul 8 2015, 12:06 PM

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QUOTE(cklimm @ Jul 6 2015, 04:19 PM)
you will get around 11-12 ringgit, worth a cup of frappe
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thanks for replied i got it smile.gif
marscoco
post Jul 9 2015, 05:22 PM

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QUOTE(sunnie11 @ Jul 8 2015, 12:06 PM)
thanks for replied i got it smile.gif
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Hi @sunnie11,

Here's the calculation of the rate:

Amount x 2.80% / 365 days (x tenure) = Total RM payable interest

Say in August, you'll be placing the money from 1 August to 30 Aug:

RM5000 x 0.028/365 x 30 = RM11.50 interest paid

Hope that helps!

@cklimm is right, that's about the price of a frappe. biggrin.gif
cybpsych
post Jul 9 2015, 05:30 PM

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QUOTE(marscoco @ Jul 9 2015, 05:22 PM)
Hi @sunnie11,

Here's the calculation of the rate:

Amount x 2.80% / 365 days (x tenure) = Total RM payable interest

Say in August, you'll be placing the money from 1 August to 30 Aug:

RM5000 x 0.028/365 x 30 = RM11.50 interest paid

Hope that helps!

@cklimm is right, that's about the price of a frappe.  biggrin.gif
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"amount" = daily account balance as of closing day (e.g. 11:59:59pm?)

technically, interest is (re)calculated every single day, right? smile.gif


payable interest is credited back TRUE Savers account? When is the crediting done?
marscoco
post Jul 9 2015, 05:45 PM

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QUOTE(cybpsych @ Jul 9 2015, 05:30 PM)
"amount" = daily account balance as of closing day (e.g. 11:59:59pm?)

technically, interest is (re)calculated every single day, right? smile.gif
payable interest is credited back TRUE Savers account? When is the crediting done?
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Hi @cybpsych,

Yes, the interest is calculated on a daily basis (amount based on closing day). The interest is credited into the TRUE Savers account on the last day of the month.

Please see number 18 in our TRUE Debit MasterCard FAQ.

This post has been edited by marscoco: Jul 9 2015, 05:45 PM
Ramjade
post Jul 11 2015, 03:17 PM

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QUOTE(marscoco @ Jul 3 2015, 09:58 AM)
Hi @Ramjade, you can apply for the TRUE Accounts via truebyambank.com under 'Apply Now'. It will lead you to an online application form which you will need to fill out and submit. You will receive an acknowledgement email with details of when you should pick up your card. Since you are a new customer to AmBank, you will still need to visit the nearest AmBank branch to submit your biometrics and pick up your TRUE Debit MasterCard.

Hope that helps.
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Hi,

1. So I can visit any branch?
2. Do I need to bring along any proof that I applied for a True savers account?
3. How long will it take to process my application? Can it be ready by this Thursday?
marscoco
post Jul 13 2015, 09:21 AM

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QUOTE(Ramjade @ Jul 11 2015, 03:17 PM)
Hi,

1. So I can visit any branch?
2. Do I need to bring along any proof that I applied for a True savers account?
3. How long will it take to process my application? Can it be ready by this Thursday?
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Hi @Ramjade,

1. Yes, you can visit any branch to pick up your card, if you've applied online, the application will be in our intranet.
2. You can print the acknowledgement receipt/email, if not just bring your IC and the branch will be able to pull up your application.
3. If you go to to the branch, you will usually be able to pick up the card within an hour. However, this depends on the respective branch's wait time and application volume.


nexona88
post Jul 15 2015, 05:15 PM

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From: REality
QUOTE(RO Player @ Jul 15 2015, 05:05 PM)
dunno.. rclxub.gif
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blink.gif normally have stated reason why reported wor nod.gif
nexona88
post Jul 15 2015, 06:23 PM

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QUOTE(RO Player @ Jul 15 2015, 05:51 PM)
See my post deleted.. must be someone fr the ahem bank.. brows.gif
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wei my post also got deleted wor shocking.gif
alvinkhorfire
post Jul 24 2015, 09:41 PM

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What is the fee to perform Instant Interbank Fund Transfer (IBFT) from TRUE Transact Account?
Ramjade
post Jul 27 2015, 12:10 AM

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marscoco I would like to ask the following about this True credit card.

1. Is the 3% rebate applicable for online utilities payment (TNB, TM, Water, Telco)?


This post has been edited by Ramjade: Jul 27 2015, 12:21 AM
marscoco
post Jul 27 2015, 09:21 AM

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QUOTE(alvinkhorfire @ Jul 24 2015, 09:41 PM)
What is the fee to perform Instant Interbank Fund Transfer (IBFT) from TRUE Transact Account?
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Hi @alvinkhorfire, please refer to our Fees and Charges Page. If you transfer online, it will be free of charge.

This post has been edited by marscoco: Jul 27 2015, 09:22 AM
marscoco
post Jul 27 2015, 09:26 AM

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QUOTE(Ramjade @ Jul 27 2015, 12:10 AM)
marscoco I would like to ask the following about this True credit card.

1. Is the 3% rebate applicable for online utilities payment (TNB, TM, Water, Telco)?
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Hi @Ramjade,

Please refer to our FAQ for the TRUE Visa MasterCard. The 3% does not apply to online bill payments for utilites including TNB, telco, and TM, etc.




Ramjade
post Jul 27 2015, 09:32 AM

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QUOTE(marscoco @ Jul 27 2015, 09:26 AM)
Hi @Ramjade,

Please refer to our FAQ for the TRUE Visa MasterCard. The 3% does not apply to online bill payments for utilites including TNB, telco, and TM, etc.
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Even if you pay from uob payonline /cimb clicks/m2u?
cybpsych
post Jul 27 2015, 11:13 AM

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QUOTE(marscoco @ Jul 27 2015, 09:26 AM)
Hi @Ramjade,

Please refer to our FAQ for the TRUE Visa MasterCard. The 3% does not apply to online bill payments for utilites including TNB, telco, and TM, etc.
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if the exclusion is MCC-based...

a) Mobile Bill Payment (MCC 4813, 4814)
b) Utilities (MCC 4900)
c) Insurance (MCC 5960, 6300)

... how do you define "online transactions"?

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