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 TMnet confirms they are throttling P2P, CEO staff admits to P2P throttling

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xxboxx
post Oct 17 2006, 11:03 PM

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QUOTE(nwk @ Oct 17 2006, 04:52 PM)
In response, I asked to pass some of my suggestions to their management. I suggested that TMnut don't throttle 24 hours a day because nobody is going to surf & chat 24 hours everyday and please have some consideration for P2P users like me who pay RM99 a month for the speed. I asked if TMnut can lift the throttle after midnight and give us our speed until 12 Noon. He said he understand because he also use P2P and it isn't fair to customers like me. Then I said why should I pay RM99 a month just to get slow dial-up speed? I might as well switch back to TMnet 1515 dial-up service if I wanted to surf & chat. I told him, if you want to be fair to all users then don't throttle 24 hours a day and lift the restrictions after midnight so guys like me can get what we are paying for.
*
i don't know is it because of your conversation that many (including me) people now are being unthrottle today. but i would like to say thanks anyway. notworthy.gif thumbup.gif
jenatic
post Oct 17 2006, 11:37 PM

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Thanks for clearing up this issue once and for all. At least we know what's happening. It the effort of ppl like you who should deserve some credits!

Kudos nwk
Haruji Sora
post Oct 18 2006, 01:14 AM

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For me I am still throttled (though I am getting download speeds off proxy now). *sigh*

Maybe I should complain to CS tomorrow.
karhoe
post Oct 18 2006, 01:54 AM

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I just spoke to the customer support who doesnt even know what throttling is, and said TMNET is not blocking anything at all.

Many people have said about online petition, maybe its time for someone to start it

http://www.petitiononline.com/petition.html

This post has been edited by karhoe: Oct 18 2006, 01:57 AM
TSnwk
post Oct 18 2006, 02:10 AM

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If one of you guys want to start an online petition, I will be glad to sign up! As for complaining to CS about throttling, don't waste your time on them because all they will give you is a standard answer full of denials. Instead complain to CFM and get the truth out of them like me.

I hear some people in various areas have been unthrottled and I don't know if it's because of my suggestions or what, but I myself am still being throttled right now. I am only standing up for my rights as a consumer because I feel I have been cheated by all this throttling. I suggest all you guys who are still being throttled to do the same like me.

This post has been edited by nwk: Oct 18 2006, 02:11 AM
yangxi
post Oct 18 2006, 02:19 AM

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QUOTE(nwk @ Oct 18 2006, 02:10 AM)
If one of you guys want to start an online petition, I will be glad to sign up! As for complaining to CS about throttling, don't waste your time on them because all they will give you is a standard answer full of denials. Instead complain to CFM and get the truth out of them like me.

I hear some people in various areas have been unthrottled and I don't know if it's because of my suggestions or what, but I myself am still being throttled right now. I am only standing up for my rights as a consumer because I feel I have been cheated by all this throttling. I suggest all you guys who are still being throttled to do the same like me.
*
weird, my speed back to 80-100kb/s !!
unthrottled in melaka now?

Thanks , maybe your complaint works. laugh.gif

This post has been edited by yangxi: Oct 18 2006, 02:21 AM
GameSky
post Oct 18 2006, 09:54 AM

Nyancat too much
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it seems my bt speed back to normal these days ^^"
TSnwk
post Oct 18 2006, 10:48 AM

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i just received a call from CFM asking me if TMnet had contacted me about my complaint. I said yes, and I explained to them what TMnet told me. I told them it isn't fair to me that I have to wait for TMnet to add in more bandwidth to get back my speed and the lady at CFM told me if I am still being throttled by the end of the week, I can lodge a new complaint against TMnet again. So guys, if you are still being throttled like me, don't waste your time calling TMnut. Call CFM instead to put pressure on TMnut until they give you what you have paid for.
teohwk
post Oct 18 2006, 11:05 AM

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Excuse me for my ignorance. What is CFM??
TSnwk
post Oct 18 2006, 11:08 AM

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QUOTE(teohwk @ Oct 18 2006, 11:05 AM)
Excuse me for my ignorance. What is CFM??
*
please refer to this thread for more info on CFM: http://forum.lowyat.net/index.php?showtopic=334697
imsorchai
post Oct 18 2006, 11:16 AM

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TmNet have its own policy also mar ...
well , play da game , follow da rules ...

:>
cheese86
post Oct 18 2006, 11:27 AM

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QUOTE(imsorchai @ Oct 18 2006, 11:16 AM)
TmNet have its own policy also mar ...
well , play da game , follow da rules ...

:>
*
lol..they can't even provide the basic of broadband connection

we as consumer don't have to be nice to them,just taruh them when there is chances
imsorchai
post Oct 18 2006, 11:30 AM

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QUOTE(wengjoe @ Oct 18 2006, 11:27 AM)
lol..they can't even provide the basic of broadband connection

we as consumer don't have to be nice to them,just taruh them when there is chances
*
yeah , i do agree with u ...
hmm , i hope there is no problem of connecting to internet enough liau

once u complaint , they will be upgrade service ,
when there is upgrade service , all services affected....
hahaha ....

so upgrade or no upgrade?
complaint or not complaint ?
rclxub.gif rclxub.gif rclxub.gif
deef
post Oct 18 2006, 11:35 AM

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no point of using streamyx package..if for only surf and chat..
in other country, they pay the same amount but getting 8mb or higher speed....what is this tmnet...conquer the market then just do what they want for their goods...shit!
jyunkin
post Oct 18 2006, 11:36 AM

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hrmm ... i can still remember BT at Penang for the past few months are like 15-30 kBps ...

but now i can get 100+ speed ....

gg tongue.gif
allvin
post Oct 18 2006, 01:24 PM

......
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for my area (kuching), the bt speed is running ok laiw biggrin.gif
biatche
post Oct 18 2006, 01:28 PM

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speeds to the top now. throttle what?
TSnwk
post Oct 18 2006, 02:44 PM

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QUOTE(biatche @ Oct 18 2006, 01:28 PM)
speeds to the top now. throttle what?
*
not all speed are to the "top", b****ed! oops...did i spell your nick wrong? ah well, i wish sanook was here to put this defender of the tmnut universe in his place.
abc2005
post Oct 18 2006, 03:53 PM

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QUOTE(biatche @ Oct 18 2006, 01:28 PM)
speeds to the top now. throttle what?
*
what are you trying to say? Pls don't fool the noobs as we, the experienced know what is going on and will always enlighten the lost. cool.gif
BooMer86
post Oct 18 2006, 04:01 PM

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Guess what TMnut is doing to me..
I cant even access the CFM website after loading 1min
and today my connection have became worse
BT d/l only max <10kbps
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