I registered on their website and Tuesday they call me and ask which speed you want
I didn’t sign anything just sign installation check list
I ask technical his say automatic will upgrade to 100Mbps after 13 September

Has anyone faced this problem before?

I have just upgraded my Maxis Fibre 30Mbps to 100Mbps. The came yesterday and replaced my original Technicolor TG784nv3 with a dual band TP-Link AC1200 2.4/5Ghz router. After the installation everything works fine except my chromecast. I did a factory reset for my chromecast and at the end i get a set-up message that says "Your chromecast is set-up but cant be found". The cast icon cannot be found in all my chromecast enabled app.. vimeo, spotify etc except youtube. Already reset a few times.

i disabled the 5Ghz channel
AP Isolation disabled

Any advice is appreciated.

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Yup, whoscall app registered this number as Maxis fibre, picked it up and the agent was calling to set an appointment.
earliest Maxis tech can come to my area is 27th Sept. U5 Shah Alam area.

yes, this number, lady said from maxis rep, fibrenation upgrade team to set up appointment, they didn't ask any funky stuff, just which package I wanted and when can their technician come over, then advice me on t&c, free calls...2 years contract..etc.

I also register interest on the website twice, in the end I got the call to upgrade router and package.

I asked Maxis what router they will give me and the cs say aminia. Wondering if I can request for the tp link like what some of you r getting?

Yes I ask for tp link. According to cs all new or existing upgrades will get tp link.

it should be tplink la... it already mentioned dual band, technicolor where can dual band

Maxis just called me around 8pm. My router change set at 4/10. So I have no comment about it. I'm still in contract anyway 😅 Just now I forgot to ask him whether the speed will be upgraded 1st within 1 week time or after the router changed 1st. 🤔

Finally got call today after submitting twice for the upgrade. But i decline to change the aminia modem as it is the same as the new tplink, somemore the aminia got usb3.0 port. . Hopefully by tomorrow it is 100Mbps

just installed Maxis fiber for home. i subscribe the 30Mbps package.

when i do speedtest, i got 27-28Mbps for download only while upload  can easily goes up to 32Mbps.

Do you guys think my download speed is normal? what the download speed you guys get?

Just reached home and found the account had upgraded to 100mbps. Tested through 5G wifi close to router. Download around 90mbps, but upload still same as before 30mbps. Maybe it's still at tuning stage. Will check it out tomorrow .

Old plan is 30Mbps@RM139 which was re-contracted months ago. Applied online immediately when they announced the new 30Mbps &100Mbps & received a call on 2 Sept to confirm the switch of plan. Today morning I called cs for further details and they replied that some dedicated team is dealing with it from today and will switch the plans accordingly within 7 working days after the confirmation.

Just check my Maxis APP, my home fiber upgraded from 10mb to 30mb.

Router replacement set on 1st Oct.

Yes, someone from Maxis called me last weekend to confirm my upgrade.

nobody called me but i got a sms saying that they'll change router on 26th sep and "it's confirmed"

kinda weird when there's not even an appointment set yet it's confirmed lol
i tried to checked Maxis app and i discovered that my account already 100Mbps

however speedtesting only gives me around 58/19 DL/UL only



edited: nvm after restarting my router i got 94mbps DL but the same UL speed