I’m currrently on Unifi 800mbps + ultimate pack (all tv channels) + 600 mins free calls paying rm159.

I have 2 main maxis lines Rm188 plan and 2 maxis share lines and tempted to signup for maxis fiber to be eligible for prime (unlimited data plan).

The issue is by doing so, I’ll loose my 800mbps plan and all tv channels. Need you opinion guys on maxis fiber experience and I’m currrently using my own Asus high end router RT-AC5300. Can I maintain my Asus router with maxis fiber as I understand their router is Sim based?

If u happy with Unifi, keep it, at the most time, it is due to the router issue, for my experience, i didn't really contact CS when i was with Unifi, but now Maxis, call them headache!!!
the incident takes days to address the issue, they are need to go or wait for TM feedback if u r complaint the network performance, although it may not related,
Please take note that Maxis has network prioritize policy, such as like u cannot really do torrent,
How i wash i could continue with Unifi, my switch was due to the Maxshit promotion

last night  i have instable connection .... and this morning when i restart the router and btu - no connection and phone line.

made a quick call to maxis and escalate to tier 2 - they reconfig with update of firmware for the TP link - hopefully the firmware more stable and not lose the setting always.

mine as escalated to 2nd level ..

1st level said update firmware - didnt work

2nd level said 1st actually just reflashed the same firmware, and said in my case they need to update the firmware and ask me not to off the router for 2 hours ...  so i am not sure if they are actually updating or just reflash the same firmware or trying to BS me ...

seems like the setting on this router will 'lari' or 'reset' again every once in a while and this new firmware 'either updated or not' will solve this problem ...

Apparently way older 😂😂😂

If you are on 1200 c5v too, try to set the DHCP Lease Time from default 60 mins (1 hour)  to maybe 1200..  see if the connection stays on and less disconnection due to IP re-assign issue ?

I have seen a lot of ppl complaining about the stock TP Link router provided by Maxis. Frankly, I have not had any issue with it so far only once where the router reset itself to factory config. After the firmware update, everything is fine so far.

In fact I found that the 2.4 wifi range is better than my old ADSL TP Link router with dual external antenna. I used to not be able to receive any signal last time while in the kitchen but now it is quite strong with the signal. No problem even to use the internet while using the toilet, surrounded by 4 thick brick walls.

V1.0_181005b

I did call maxis this afternoon. Explain and tild everything about my router problem. The person said will update my router firmware. Just now check my firmware is still the same v1.0_180316 😂.

Confirm push update as my system up time is 0 days. Last couple of days was up for 10 days

line down again since 12pm

Just got Maxis fibre installed today.
The internet keep dropping.
Restart router helps but after few mins it drops again.

Never had this kind of issue with unifi before although was using single band (old dlink router).

Terrible. Is this router issue or Maxis experiencing intermittent downtime?

Tp link black color router.

Yup! Actually I just want to set it up properly then pack it back into the box, as a backup.

I have my own router and no hesitate to use back after reading so many bad comments on that Maxis router, hehe…
Haha… last night I wait till nearly 2:00am only can restart the router.

Mine is v1.0_181024.

Maxis push update for me. Don't need to do manually.

The Modem offered by Maxis are very bad, for me i regularly has issues with WiFi 5G disconnected. Therefore, there is nothing better feature to everyone...

Im going to register fiber next month.  Need to choose either maxis or unifi. I have used unifi and i have no issue with it. In other hand maxis offer rm89 package which cheaper than unifi. I'm staying at kota kemuning.
How is maxis service interm of data speed and down time.

Same issue here...they arrange appointment need 14 days quite useless

Mine will be more of disconnect for a little while and maybe couple of minutes later Internet is back.

Also maybe because I never restart more than 40 days after Maxis updated the router firmware