i too want to replace the thompson router as it is too weak in the wifi signal and frequent dropped connection.

would it be as easy as getting an Asus router, replaced it and use back the internet wifi with phone?

i would still need to maintain the TM Huawei switch right?

THanks.

Really annoyed by Maxis call centre today, every time I call up to make a complaint for no internet, they ask me all
the light on the modem and thompson wifi. The call center kids said they want to make a report.

What the hell they need to ask stupid question like this ??

They think I disconnect the wire and then make prank call to Maxis for fun. So idiotic these Maxis fool...

Tomorrow I return all my Thomson gateway and cancel my Maxis home fibre for good.. 

Everyone one just do their limited workscope  and consumer who willing to pay got shit from idiots.

I can of course give lots of reason not to work, public holiday, I do not know, other people ask me not to do it,
etc.etc.etc. I wonder how much Maxis paid these idiot call centre staff. More than RM3000 for sure.

This TM also cannot understand why they must have 1 hub to 1 house for Maxis and Unifi to share.
If the hub and terminal have problem, maxis blame unifi and unifi blame maxis or maxis technical people has
to wait for Unifi technician to come to solve the problem..But not all house are able to install the hub in the centra
location ! so reception would be slower in some corners etc.

So Maxis contractor just connect their PC to the Thompson wireless hub and let you see the speed is up to par then
after that you complaint about poor reception that is your business..!

Hi is it Taman wawasan 3/7 puchong got maxis fibre already ?

My line will always sudden stop (internet wont run) for few minutes, very annoying when I'm playing online games. Am thinking to change the default router, any good suggestion? I only use the internet, no need to use the phone. TQTQ

Hi, i am new user and just installed Maxis Fibre 10 mbps today. The thing is i cant register myself to due to the error "Invalid Phone Number. Please re-enter" . I am not sure about this column  (Phone Number(Voip#) / Account Number*) .. so basically i entered 03XXXXXXXX with my IC no and tick the check box and submit.

please enlighten me with this problem . Thanks

Hi, i would like kindly ask to check for me maxis fiber availability in BK9, the zest. Thanks.

Block A, 3rd floor. Thanks.

I went to TM center and they claim that my unit can install UNIFI, so means that i can try to subscribe for Maxis fibre ?

Hi all, i am new to maxis fibre, 10mbps at taman wawasan 3/13 puchong.
I want to ask if anyone facing same extremely slow connection to china website like me?
My speedtest can get 10 up/ 10 down, just cannot access china website or can say super super slow on china website, anyone have same issue like me?
I already try to keep connect/disconnet the ip for WHOLE day, but seems like all ip i get only 10.100.x.x, any advise???
Thank you.

Woke up this morning and noted the TM fiber modem AUTH and LINK indicator no longer light up. The Thompson router still looks fine though. Anyone got this issue as well?

Nope... No more internet after that... Despite rebooting both modem and router

Newbie here.

We will be assigned two(2) Maxis account numbers
1. Home Broadband = RM15x after GST
2. VoIP Services = ???? (How much is this bill if I'm not making any calls?)

So means I only need to pay 1 bill for the fibre internet if im not using the phone right ??

Thanks jusbella for the info 

Is this normal? I find it weird  that my upload is more stable at 10mbps compared to my download which its always at the 9.5mbps range

BTW it the 10mbps package and direct connection to Thomsom router via cable

should i complain?

good enough?

I am a Maxis Home Fibre user, and I have noticed that there are some inconsistencies of the speed as well as the connection recently. My connection disconnects more than usual and the speed will drop to half (I am using the 10 Mbps plan), even to only 0.5 Mbps. Please tell me why and solve it as soon as possible.

Please get back my 10 Mbps back!