This happen since last two weeks until now.

I just can keep restart both BTU and router hope to get back the normal speed but at the end still the same result.

When will I receive call from Maxis? Because I registered on this week on Monday but till today I haven't yet receive any call.

Hi there. Is my area covered by Maxis Fibre? Because literally the neighboring taman which is across the street has it (200m away). My address is PT10413, Jalan BBN 11/3P, Taman Desa Melati, 71800, Nilai, N9.

If there isn't coverage, is there anything i can do to get maxis to extend their service here? Literally all the neighbouring tamans have fibre internet. And the reason why my side doesn't have it when i wanted to register a year ago was because maxis owns my area and only provides 2mbps broadband.  Unifi infra going up all around me as we speak, but still no choice.

Hi Maxis,

I received a call from 03 23005019 saying want to replace my house fibre router's adapter. Is this a valid call?

Guys, is it possible to disconnect a particular user from using the wifi through the maxis gateway. Then connect them when i want to. Is it possible? Any ideas. Suggestions?

Thank you

Why is maxis home fiber internet and astro iptv customers are treated differently? maxis fiber has new offers, but not astro iptv.

My maxis fiber keep popping out the network error page of the Thompson router. Anyone face this problem ??

Maxis

I have had this one problem since I subscribed last year, whereby halfway playing, or surfing the internet; the router, as it likes, disconnects and reconnects.

How it disconnects: INTERNET light on the Thompson router turns red, and then back to green again.
What's the point of me subscribing to your service if it disconnects frequently? Games also cannot play properly, constant disconnection, have to reconnect to game.

If this goes on I will want to terminate the service with no penalty. I've constantly complained to your CS and yet what they always do is "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you" "RESET for you"

@maxis Please stop calling me for your fibre unless you have better offers.
been rejecting and ask to stop calling me since last year but up till today still call me during office hours. this call is the 6th time if i'm not mistaken

I am using Maxis Fiber with the Astro IPTV package. This past week the WiFi from the router doesn't work intermittently, but the LAN works. All phones can be connected to the WiFi but cannot download anything. I tried using PC through LAN and it works OK, so obviously it's not a network issue but a WiFi issue.
Anyone experienced this before? Tried changing the channel number but still persists.

Maxis officials here, can help?

Would existing users of 10Mbps get free upgrade to 30/50Mbps ?

If the Maxis supplied router (THOMSON) is spoilt/not working, can we get FREE replacement if we are no longer in contract ?

Can I apply for maxis home 30mbps @ rm179 and then apply for astro iptv by paying for the program selection?  I am currently on astro iptv at 10mbps but want upgrade on speed. the current astro iptv rates for 30mbps is way too expensive.

Do AstroIPT user get free upgrades too since you guys under same management.

For my case I'vev subscribe to AstroIPT alongside with Maxis 10mbps package from Maxis.

Hi Maxis,
I received the below sms:

RM0. Upgrade your MaxisONE Home from 10Mbps to 20Mbps @RM158 monthly. Send xxxxxx Yes to 62002 before 10th March & we will get in touch with you in 3 working days. For info, call 1800 821 123. T&Cs apply.

Currently, I'm on RM118 early bird package with some free Maxis to Maxis and IDD minutes. As well as free 100 min from Maxis mobile to Maxis numbers. If I upgrade to Rm158 package, do all existing freebies stay put after the upgrade?

got same sms upgrade 20mbps for RM158. wonder got tight with 2 yrs contract or not?
158 inclusive GST?

Maxis... lol

Not the first time.

Hey Maxis, 2 questions.

1. I have a guest network in my modem, but I can't disable it without disabling my main network for some reason.

2. My gaming speed at night slows down, is there a slowdown in the Bandar Utama area?

hi maxis can u check if bukit antarabangsa area got a internet problem for home fibre internet..my home no internet since 8.30am till now..10 times call technician but failed to talk..