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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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Maxis
post Aug 7 2021, 04:46 PM

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QUOTE(TheLegend27 @ Aug 7 2021, 04:33 PM)
any agent here? maxis fiber. any offer? plan to take 500mb
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Hi TheLegend27, kindly DM us your queries for further assistance. Moreover, if you wish to know more about the Maxis Fibre services, you may visit the link below.


https://www.maxis.com.my/en/broadband/maxis-fibre/


TQ - Aman


Maxis
post Mar 16 2022, 03:28 PM

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QUOTE(MaxJimny @ Feb 25 2022, 11:24 AM)
I plan to switch from Unifi to Maxis. Can I still get this promo and how do I register?
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Hi, thank you for your interest. For any latest offer, feel free check out our website at https://www.maxis.com.my/en/broadband/ smile.gif
Maxis
post Apr 15 2023, 03:13 PM

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QUOTE(QuantumEdge @ Mar 14 2023, 10:22 PM)
Mine is empty and I'm still on Public IP
So I guess Maxis somehow missed me?

user posted image
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Hi. You will continue to enjoy the service for free until March 2023. Your continued subscription will be charged at RM10/month, and it will be reflected in your bill from April 2023 onwards. You would be notified via email and SMS on the commencement of billing for this service. TQ - Azra
Maxis
post May 2 2023, 03:34 PM

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QUOTE(darksider @ May 1 2023, 05:37 PM)
anyone knows whats the login and password for maxis zte620 modem?

earlier i did ask from the installer to provide me, i tried accessing today with admin / admin but failed. 3 days alreayd red pon.
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Hi, we have replied to you via PM.

TQ/Tee
Maxis
post May 2 2023, 03:35 PM

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QUOTE(GameSky @ May 1 2023, 07:19 PM)
thinking to make the jump to maxis since my unifi contract ends already... wonder if there's promo for someone who switch over?
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Hi, we have replied to you via PM.

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Maxis
post May 11 2023, 03:16 PM

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QUOTE(stalkie @ May 11 2023, 01:37 PM)
Hi,

I wanted to replace the Maxis Wi-Fi router with my Google Nest Wi-Fi Router. I'm currently stuck trying to configure VLAN tagging to my Google Nest and there is no way in doing that within Google Home app.

The option I found from Google (Link) is to turn my Maxis Wi-Fi router to bridge mode and setup the Google Nest thru Maxis Wi-Fi router. My question is, how do I turn the bridge mode on in the Maxis Wi-Fi router web management?

Thanks
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Hi, for router swap steps kindly refer to your router manufacturer. Meanwhile please provide us your Maxis account details via private message for further account check.

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Maxis
post May 18 2023, 03:19 PM

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QUOTE(Quanta @ May 18 2023, 02:30 PM)
is it Penang region only slow?
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Hi, allow us to check this for you. Kindly pm us the affected mobile number , screen shot of the latest speed test result and the complete address for further check.

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Maxis
post May 22 2023, 05:09 PM

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QUOTE(GSCboy @ May 21 2023, 03:14 PM)
Does maxis ppl work on the weekends ? Home fibre down for two days, all they can say is to ask me to wait and wait.
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Hi, allow us to check this for you. Kindly DM us your Maxis account details.

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Maxis
post May 22 2023, 05:14 PM

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QUOTE(hctang @ May 22 2023, 03:13 PM)
Hi can u PM me as well on how to do settings on how to change passwords on router setting as well

Am new user of maxis fibre TQ
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Hi, we have replied to you via DM.

TQ/Tee
Maxis
post Jun 6 2023, 03:09 PM

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QUOTE(hahantu91 @ Jun 6 2023, 11:13 AM)
Hi all, anyone know if unifi to maxis port in got promo? Using unifi 300mbps atm.

Saw on fb adds about port in to maxis got 6 months free then 149/month or new user 129/month for 24 months.

I asked maxis center seller they said only thru agent can get such promo + risk on your own. Also cannot get unlimited data for my maxis postpaid & no device add on if using agent. Is it true?
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Hi hahantu91,

Thank you for your interest.

We do offering Switch to Maxis Fibre programme with bill rebate.


You will get to enjoy:

-Free standard installation and consultation from Maxis installer, known as Maxperts
-New WiFi 6 certified router with wider coverage, improved speed and capability to connect more devices
-Variety of home devices e.g. iPad, PS5 and many more are available on Fibre Zerolution Contract from as low as RM1/month
-Bundled Maxis Home Fibre with your Maxis mobile line(s) to enjoy unlimited home and mobile data for your family

You may refer here for more information: https://www.maxis.com.my/en/faq/products-se...witch-to-maxis/
Maxis
post Jun 10 2023, 03:47 PM

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QUOTE(hahantu91 @ Jun 6 2023, 07:13 PM)
Hi thank you for the reply, I went and look at the website but couldnt find any info regarding bill rebate, the rest that you listed is there. where can i read about the bill rebate?
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Easy Switch Program offers a bill rebate up to RM500 for OLO customers that convert to Maxis and paid their contract penalty with their service providers.

Regardless of penalty amount, the Easy Switch rebate can be applied if customers are eligible.

Rebate is given at RM50 across 10 months in to active Maxis fibre service.

You may direct walk in Maxis centre to submit the application.


Maxis
post Jun 25 2023, 05:11 PM

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QUOTE(netken @ Jun 15 2023, 01:52 PM)
Hi Maxis,

I am currently a Maxis Home Fibre 300MB subscriber for more than 5 years (no more contract).

Contemplating to upgrade package to 500MB, would like to know if any promotion for existing customers?

Have some questions as follows as well:

1) for upgrade from 300mb to 500mb - will i be given any free MESH? How about new WIFI6 modem as i am already using WIFI6 and Dect phone? Will Maxis give me a new set although i may not need them?

2) What about DECT phone call, will i be charged because currently my 300MB package, i have FOC calls and unlimited calls.

3) Just to confirm the upload speed for 500mb package is 100MB?

4) Am i entitled for TV or IPAD purchase if i upgrade under the fibre zerolution? where can i do this? and do i need to purchase the items now during upgrade or can i do it later / anytime after upgrade subscription?

5) So if i agree to upgrade - any technician need to come to my house for setting? or nothing at all - use back same router, same phone dect or technician will pass new router / new dect phone / if MESH just for my keeping - just switch at the 500mb at exchange only, dont think there is actual manual setting needed? how long will this take?

Much apologies for the questions, i tried to WA and Call in but the agents weren't consistent in their answers.

Thanks!
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Hi Netken,

Thank you for your interest. We would suggest to check Maxis app for the promotion under your account.

1) Upon upgrade, there will be no free mesh wifi is provided. However, if you interested, we may assisgn our Maxpert to check if your premise is required for Mesh wifi.

2) You may subscribe Unlimited call RM10 to enjoy phone call.

3) Upload speed for 500mbps is 100mbps

4) The Zerolution home device is subject to eligibility check where you may direct walk in neares Maxis centre for further assistance.

5) If the device is not support for new plan, we will assist Maxpert for device replacement and your contract will be renew for 24 months.


Maxis
post Jun 27 2023, 04:51 PM

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QUOTE(Squirtle @ Jun 26 2023, 11:40 PM)
New user got rebate rm 20 ya for 300 mbps package? For 2 year...
Is it true?
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Hi, Thank you for your interest. Kindly refer our official website for the latest promo of Maxis home fibre https://www.maxis.com.my/en/broadband/
Maxis
post Jun 28 2023, 05:10 PM

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QUOTE(YoungMan @ Jun 18 2023, 12:35 PM)
I think cannot wait for them to check. Must log all evidence and submit report to MCMC.
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Hi, allow us to check on your account and advise further. Please DM us your account details for further assistance.
TQ/Maxis.
Maxis
post Jul 11 2023, 05:22 PM

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QUOTE(adamw @ Jul 11 2023, 03:01 PM)
I think only if the fiber infra is by Maxshit not those riding on TM fiber. Btw, which area is yours?
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Hi, thank you for your interest. We'd be glad to assist further. Kindly provide us your details at https://bit.ly/3dY8oxR and we'll get back to you.

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Maxis
post Jul 13 2023, 03:07 PM

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QUOTE(L3SME @ May 24 2023, 11:28 AM)
Maxis called me to offer me upgrade from 30mbps to 300 Mbps package. Rm109 for 12 months, after that back to normal price rm149/months. But as per agent, I can request to downgrade back to 30mbps package without any contract lockdown after offer period, how can I confirm what agent told is true and valid?
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Hi, kindly PM us for further assistance. TQ-Nuha
Maxis
post Aug 8 2023, 05:38 PM

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QUOTE(SpikeTwo @ Aug 7 2023, 08:37 PM)
what is the TV model for LG 55 inch 4k UHD?
anyone knows?

or which is the best tv to get for 55 inch with maxis package?
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Hi, kindly DM us for further assistance.
Maxis
post Sep 2 2023, 05:11 PM

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QUOTE(YoungMan @ Sep 1 2023, 08:16 PM)
Restart modem didn't help?
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Hi, kindly DM us your Maxis Fibre account details for further check.

TQ/Maxis
Maxis
post Sep 8 2023, 03:05 PM

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QUOTE(stevenlee @ Sep 7 2023, 02:28 PM)
line macam shit now...
why still claim reliable network
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Apologies for the inconvenience. Kindly DM us the account details for further check.
TQ
Maxis
post Sep 8 2023, 03:06 PM

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QUOTE(alexander3133 @ Sep 6 2023, 03:34 PM)
Very slow download speed since 3pm+

user posted image
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Apologies for the inconvenience. Kindly DM us the account details for further check.
TQ

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