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The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89
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kwai_83
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 Dec 8 2020, 11:46 AM
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QUOTE(Halfhearted04 @ Dec 6 2020, 05:13 PM) Is it possible to request router upgrade to newer model free of charge ? I have been using the original one they give me since in 2016 which package using now 10mbps,30mbps or 100mbps.try to call maxis inform them your router got problem need to send somebody to check and replacement but the way which model u using now?.second depend your usage if got budget can change your own router more stable than maxis,makesure your router all the port is under 1gb lan port wan wan port(most of the market product now)if less than 300mbps no need to buy performance router or expensive because u did not fully use.do some survey before u buy any new router or u plan to upgrade your plan to higher than can consider purchase better high performance router AX.if not AC router still can been use. |
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kwai_83
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Dec 11 2020, 05:37 PM
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QUOTE(Halfhearted04 @ Dec 9 2020, 08:36 PM) Maxis Technicolor MediaAccess TG389ac . its kinda shit Yes. my family us the voip phone frequently coz free. better change aftermarket type router more stable. depends on budget like now i also planing to change my asus ax3000 asus to asus ax86 to get better performance .coverage to full speed stable connection |
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kwai_83
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Dec 21 2020, 07:51 PM
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QUOTE(Ivancck @ Dec 20 2020, 12:12 AM) All sifu, I need your help. I just jump from unifi to maxis home fiber service recently. I'm able to replace the standard TPlink Archer C5v router (that provided by MAxis) with Asus Router AX88u when I was using XXX@home.maxis.com.my (user name - for private IP) by myself, and the internet access work beautifully after the replacement. However, when I requested the public ip (i.e. XXX@public.maxis.com.my), it could be activated within Maxis's Tplink router, but not on Asus AX88u router. Thus no internet access despite multiple restarts. Is there anything specific I need to configure inside Asus AX88u router for Maxis fiber, with public ip enable? Pls advice. Thanks all sifus. once u confirm public ip change asus router should be OK no additional setting |
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kwai_83
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Jan 15 2021, 09:01 PM
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QUOTE(YoungMan @ Jan 15 2021, 02:49 PM) Try connect BTU directly to your PC and check if it is 100mbps or 1gbps? If still 100mbps then your BTU is cap at the wrong speed. Use a few different CAT5E or CAT6 cable to test. correct disconnected all your devices test using cable.at your asus wan port izzit 1gb. |
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kwai_83
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Jan 15 2021, 09:55 PM
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I think maxis side having issue since mco 2 start this 2days my 300mbps line also having slow issue..
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kwai_83
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Jan 17 2021, 12:09 AM
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This is my random test AX86 connection seems better today.here is some devices connect connection
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kwai_83
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Jan 20 2021, 08:47 AM
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QUOTE(stryfox @ Jan 19 2021, 04:54 PM) just subscribed to 500Mbs but line very slow (less 100Mbs). call CS then Maxis guy came, troubleshoot and take back Tp-llink AX1500 (archer ax10) and replaced with Archer c5v (maxis old router) 😩 No more Wi-Fi6 router why take back ? |
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kwai_83
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Jan 22 2021, 07:45 PM
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QUOTE(JungWoo @ Jan 21 2021, 10:58 AM) Guys, lets say i discontinued fiber. The backup usb dongle can use with other telco sim like any other brand? Or locked with maxis only? is lock with maxis sim |
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kwai_83
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Jan 23 2021, 01:44 PM
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QUOTE(shamsay @ Jan 22 2021, 09:18 PM) Anyone has issue with throttle speed around 8PM -12AM? I randomly got this issue since subscribed 300Mbps 2months ago ...i never had this issue before when used Unifi..i reported to Maxis, they still cant figure why this issue happened 😂🙉 jst share your speedtest results random maxis happen problem |
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kwai_83
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Jan 25 2021, 11:33 PM
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QUOTE(shamsay @ Jan 23 2021, 10:43 PM) Already shared to them..i only get 20-30Mbps.but they still cant find the root cause why my speed has been throttle.weird request them change their stock router to latest tplink ax20 see can solved this problem ornot. as I know maxis got 2 type router ax10 ax20 supply |
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kwai_83
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Jan 28 2021, 12:50 PM
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QUOTE(PRSXFENG @ Jan 28 2021, 10:10 AM) Also, is the firmware of the AX10 stock or is it a custom Maxis firmware? not sure ax10 ax20 is the latest provide by maxis for those not using voip |
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kwai_83
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Jan 29 2021, 01:43 PM
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QUOTE(PRSXFENG @ Jan 29 2021, 01:39 PM) Eh they also give AX20? Should really ask them if can upgrade my c5v lol you may try your request |
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kwai_83
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Feb 2 2021, 01:30 PM
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QUOTE(Xanxeviera. @ Jan 30 2021, 02:31 PM) I think you might get to change the router if ur current c5v got problem Mine got lot of disconnect and high ping, call cs and later on they came bring the tp-link ax20  mind share the ax20. interface GUI flash to maxis? |
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kwai_83
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Mar 1 2021, 10:08 PM
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maxis wifi 6 router seems got 2 type.update any body have upgrade to wifi 6 router?
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kwai_83
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Mar 2 2021, 01:14 PM
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QUOTE(PRSXFENG @ Mar 2 2021, 10:21 AM) I'm still using the Archer C5v from before but it appears Maxis is giving either the TP-Link AX10/20 or the new "Kaon Broadband" stuff ax10 ax 20 no more.now as I know is giving Huawei with voip white in color body |
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kwai_83
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Mar 2 2021, 01:15 PM
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QUOTE(DukeHyou @ Mar 2 2021, 09:30 AM) it seems to be for new subs. i called wanted to upgrade to wifi6, willing to buy the device outright but cannot as well. the rep said gotta wait for another few months for existing. if buy better take outside thirty party after market alot choice |
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kwai_83
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Mar 4 2021, 09:22 PM
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QUOTE(Candy12 @ Mar 3 2021, 02:11 PM) Interested to know the Huawei White colored router model. It's definitely not the AX3 Pro right since it doesn't have FXS VoIP ports. My friend have changed to this WiFi router from maxis Attached thumbnail(s)
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kwai_83
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Mar 7 2021, 01:01 PM
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QUOTE(AhBoy~~ @ Mar 7 2021, 12:11 AM) seems 4g dougle backup like no really support new router.dunno why |
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kwai_83
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Mar 7 2021, 03:20 PM
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QUOTE(Candy12 @ Mar 5 2021, 06:05 PM) Does the router have a model number for lookup? model LG8245X6 This post has been edited by kwai_83: Mar 7 2021, 03:21 PM Attached thumbnail(s)
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