[FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.
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  Jul 27 2008, 02:54 PM
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Junior Member
81 posts Joined: Apr 2007 
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QUOTE(Pinvader @ Jul 27 2008, 02:25 PM) my pc always hang while surfing and sometime while i'm using y!m. I just get this computer for a week. after hang, blue screen with some error msg pop out. i cant read the error msg because its too fast then it restart. ok.somebody please help me   1st u restart ur pc. then press F8........ then click "disable auto"(i dont remember what its write)........... then u post what in blue screen .....(sory english bad)  |
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Jul 27 2008, 03:12 PM
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Junior Member
145 posts Joined: Aug 2006 From: Subang Jaya 
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QUOTE(carlis @ Jul 27 2008, 02:54 PM) ok. i don't get it..when do i need to press F8?1st u restart ur pc. then press F8........ then click "disable auto"(i dont remember what its write)........... then u post what in blue screen .....(sory english bad) |
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Jul 27 2008, 03:33 PM
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Junior Member
81 posts Joined: Apr 2007
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QUOTE(Pinvader @ Jul 27 2008, 03:12 PM) i don't get it..when do i need to press F8? when u restart ur computer........juz click F8 until it open......... safe mode....... etc |
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Jul 27 2008, 07:15 PM
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Senior Member
1,053 posts Joined: Nov 2005
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hey guys.. i seem to get BSOD while using utorrent..
the problem i face is IRQL_NOT_LESS_OR_EQUAL but previously before i reformatted my comp.. i used the same drivers and hardware with utorrent and there was no problem back then.. but after i reformatted thats when the problem comes.. i've tried playing games for few hrs and no BSOD.. so i guess its only when i use utorrent.. any suggestions on how to fix this problem? |
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Jul 30 2008, 09:04 PM
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Senior Member
2,478 posts Joined: Jan 2003 
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Hi Guyz,
Seems like it has a lot of users facing BSoD problem have not resolve yet. For those having BSoD issue during gaming please update your DirectX and Graphic Card driver to latest version. Microsoft Directx Microsoft Windows XP Service Pack 3 Microsoft Windows Vista Service Pack 1 For those users having BSoD after installing latest Service Pack please make sure all your drivers are up to date as well. |
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Aug 3 2008, 12:23 PM
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Junior Member
57 posts Joined: Aug 2006 
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hello.. i'm having problem wif my wireless.. when i on my wireless, my laptop will hav blue screen then it auto restart, then blue screen and can't go in windows til i off my wireless button. may i know wat is the problem? i already update my windows to sp3.
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Aug 3 2008, 08:58 PM
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Senior Member
2,478 posts Joined: Jan 2003
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QUOTE(chingching84 @ Aug 3 2008, 12:23 PM) hello.. i'm having problem wif my wireless.. when i on my wireless, my laptop will hav blue screen then it auto restart, then blue screen and can't go in windows til i off my wireless button. may i know wat is the problem? i already update my windows to sp3. well.. please try to update your Wireless driver firsthttp://www.twinhead.com.my/downloads.asp?M...fio!%20121i make sure your BIOS is latest version R1.09 This post has been edited by lighter: Aug 3 2008, 08:58 PM |
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Aug 3 2008, 10:54 PM
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Junior Member
57 posts Joined: Aug 2006
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can i know where to check the BIOS version? hehe
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Aug 4 2008, 04:20 PM
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Senior Member
698 posts Joined: Mar 2008 From: Oil town @ Miri
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hi guys..
i need help.. my pc sometimes go into bluescreen wen jus turn it on.. i suspect is the antivirus program.. i tried install avg and avast.. avg sometimes will bring me to bluescreen while avast surely bring me to bluescreen wen my pc is turn on... why is it like tat?? plz help.. thanks.. Added on August 4, 2008, 4:23 pmguys.. how to upload files?? y i cant upload my minidump????? This post has been edited by chaics85: Aug 4 2008, 04:23 PM |
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Aug 6 2008, 02:20 PM
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Junior Member
64 posts Joined: Aug 2008
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hi there guys, i'm new here.....very noob bout computing....
my pc got a problem...and i assume it should go to this place right? Sorry if its the wrong place... anyway, here it goes, my pc seems to be restarting when i shutdown my pc. i've clear the automatic restart, and a blue screen appear at the end of shutdown,but it doesnot shutdown, here is the stop message "Stop : c000021a (fatal SystemError) The windows logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000) The system has been shutdown" i've done some digging, itseems that it occur when i installed the iTunes from Apple. i'm not quite sure,i can't do the system restore cause the system need to shutdown instead of restart from failure. when i did the system restore, the message i got when it restarts, "the system restore is incomplete...." i've done it several times, and still could not do the restore, i even run in safe mode and try the system restore but it does the same result. Please.........could somebody help me  Now, i have to press the Power button when it restarts to shutdown.... Thanks in Advance |
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Aug 9 2008, 06:13 PM
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All Stars
19,323 posts Joined: Jan 2003 
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QUOTE(hellsphinx @ Aug 6 2008, 02:20 PM) hi there guys, i'm new here.....very noob bout computing.... Had u tried uninstall it instead?my pc got a problem...and i assume it should go to this place right? Sorry if its the wrong place... anyway, here it goes, my pc seems to be restarting when i shutdown my pc. i've clear the automatic restart, and a blue screen appear at the end of shutdown,but it doesnot shutdown, here is the stop message "Stop : c000021a (fatal SystemError) The windows logon process system process terminated unexpectedly with a status of 0x00000000 (0x00000000 0x00000000) The system has been shutdown" i've done some digging, itseems that it occur when i installed the iTunes from Apple. i'm not quite sure,i can't do the system restore cause the system need to shutdown instead of restart from failure. when i did the system restore, the message i got when it restarts, "the system restore is incomplete...." i've done it several times, and still could not do the restore, i even run in safe mode and try the system restore but it does the same result. Please.........could somebody help me Now, i have to press the Power button when it restarts to shutdown.... Thanks in Advance |
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Aug 10 2008, 10:38 AM
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Junior Member
284 posts Joined: Nov 2005 From: Selayang, KL
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hi, have this problem:
my friend put admin password on his laptop, and his other friend messesd around with bios options (he said tried going safe mode to bypass password). now everytime when want to log on to windows, blue screen n laptop restarts. i tried setting to default, safe mode, last known working config.. still the same. cant even read wat bsod because too fast restart. in bios, there is admin password and power on password, i left those blank. do i need to insert previous password? dun want to do anything further before consult here.. help appreciated..  |
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Aug 10 2008, 12:46 PM
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Senior Member
657 posts Joined: May 2006
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nid a lil help here...
my mobo jus burnt n i've replaced it with a new 1....but once i boot up, after 2 secs the windows xp logo runs, i get this error.. A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer Remove any newly installed hard drives or hard drive controllers check your hard drive to make sure it is properly configured and terminated Run CHKDSK / F to check for hard drive corruption, and then restart your computer Technical information: *** STOP: 0x0000007B (0xF79B1528, 0XC0000034, 0X00000000, 0X00000000) does this mean my hdd is dead? or reformat would solve the prob? |
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Aug 10 2008, 04:20 PM
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Junior Member
132 posts Joined: May 2005 From: Mud City/ Cat City
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wat should i do if it says " c:\boot.ini canot be open"
i think during the startup window it says canot find boot.ini . anything i can do without formatin the xp to restore? |
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Aug 10 2008, 04:22 PM
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Junior Member
180 posts Joined: Sep 2007 From: Kuala Lumpur
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Aug 11 2008, 04:47 PM
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Senior Member
2,478 posts Joined: Jan 2003
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QUOTE(Kian2391 @ Aug 10 2008, 04:22 PM) anyone can hlp me check? this could be hardware faulty.. in what situation you got BSoD? try unplug all your USB device except keyboard and restart your computer. |
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Aug 11 2008, 10:09 PM
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Junior Member
180 posts Joined: Sep 2007 From: Kuala Lumpur
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thx ya lighter , i noe why alraedy ..... my processor faulty....
btw , can teach me how to read the file? |
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Aug 12 2008, 12:05 AM
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Senior Member
2,478 posts Joined: Jan 2003
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QUOTE(Kian2391 @ Aug 11 2008, 10:09 PM) thx ya lighter , i noe why alraedy ..... my processor faulty.... You have to download Windows Debugging Tools.btw , can teach me how to read the file? Run Windbg > Press Control + D > Open your dump file you can find everything inside..  |
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Aug 12 2008, 10:45 PM
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Senior Member
1,008 posts Joined: Aug 2006
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hi, i just encounter bsod, and this is the dump file, using windows debugging tools;
» Click to show Spoiler - click again to hide... « it says probably cause by ntoskrnl.exe, and i hv no idea what file is this. anyone knows? this bsod happen when i surfing intrnet only  This post has been edited by kazairol: Aug 12 2008, 11:29 PM |
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Aug 13 2008, 04:35 PM
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Senior Member
572 posts Joined: Nov 2004
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I got this BSOD error saying
IRQL_NOT_LESS_OR_EQUAL Product Windows Problem Shut down unexpectedly Date 13/8/2008 4:13 PM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 17417 Files that help describe the problem (some files may no longer be available) Mini081308-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: a BCP1: 00000054 BCP2: 0000001B BCP3: 00000001 BCP4: 821D6FE9 OS Version: 6_0_6001 Service Pack: 1_0 Product: 256_1 This post has been edited by jackal1950: Aug 13 2008, 04:37 PM Attached File(s) 
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