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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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jackal1950
post Aug 13 2008, 04:35 PM

On my way
****
Senior Member
572 posts

Joined: Nov 2004


I got this BSOD error saying

IRQL_NOT_LESS_OR_EQUAL

Product
Windows

Problem
Shut down unexpectedly

Date
13/8/2008 4:13 PM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 17417

Files that help describe the problem (some files may no longer be available)
Mini081308-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: a
BCP1: 00000054
BCP2: 0000001B
BCP3: 00000001
BCP4: 821D6FE9
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

This post has been edited by jackal1950: Aug 13 2008, 04:37 PM


Attached File(s)
Attached File  DUMP.zip ( 40.86k ) Number of downloads: 11
jackal1950
post Aug 17 2008, 01:33 AM

On my way
****
Senior Member
572 posts

Joined: Nov 2004


QUOTE(lighter @ Aug 14 2008, 09:06 PM)
Windows Server 2008? Did you plug in any external HDD or any other external storage?

What i found in your dump file it was caused by RTSTOR.SYS. I've google around found this file is related to Storage driver.
*
actually the problem occurred when i try to wake up my laptop from sleep mode.
it is a COMPAQ CQ50-104AU laptop.

100% BSOD even without any usb devices plug in.

it is running windows vista sp1

This post has been edited by jackal1950: Aug 17 2008, 01:34 AM
jackal1950
post Aug 19 2008, 04:31 PM

On my way
****
Senior Member
572 posts

Joined: Nov 2004


QUOTE(Pmc @ Aug 18 2008, 04:49 PM)
user posted image

Erm, i get this error when i was playing game, only this specific game will trigger this error.. It's Ragnarok online 2 and my computer spec is as follows

xp service pack 2
p4 2.8 ghz
1 gb RAM
nvidia 7300 GT

Only happened when i play this game tho.. Anyone knows why? after the error i restart computer then it's fine again..  sweat.gif
*
seems like your driver having problem.

please update your nvidia driver, network card driver and motherboard chipset driver.

download those driver from original manufacturer.

like nvidia is www.nvidia.com
like intel motherboard then chipset driver is from www.intel.com
network chipset from broadcom then download from www.broadcom.com

normally those brand like gigabyte or asus motherboard CD has old driver and their website driver seems to be old too.

 

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