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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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supermassive
post Aug 17 2007, 01:10 AM

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Hi i m having problem with my new pc, currently it keep poping the blue screen when i on my pc. can some one help me check it out, heres my minidump file.


Attached File(s)
Attached File  Mini081507_01.zip ( 5.77k ) Number of downloads: 16
shyjohn
post Aug 17 2007, 01:11 AM

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QUOTE(duncan880409 @ Aug 17 2007, 12:25 AM)
just nvidia display driver? which version i should get?
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That's what I get in your dump file - nv4_disp.dll ( nv4_disp+21bc96 ). I guess your driver is the latest (4628C133), uninstall and reinstall them (faulty memory also might cause to this problem). This is preliminary finding, please post more dumps to confirm.
supermassive
post Aug 17 2007, 01:26 AM

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QUOTE(shyjohn @ Aug 17 2007, 01:11 AM)
That's what I get in your dump file - nv4_disp.dll ( nv4_disp+21bc96 ). I guess your driver is the latest (4628C133), uninstall and reinstall them (faulty memory also might cause to this problem). This is preliminary finding, please post more dumps to confirm.
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oic, heres the folder of my dump files.


Attached File(s)
Attached File  Minidump.zip ( 476.43k ) Number of downloads: 13
shyjohn
post Aug 17 2007, 02:48 AM

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QUOTE(supermassive @ Aug 17 2007, 01:26 AM)
oic, heres the folder of my dump files.
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Please uninstall all related Asus stuff (e.g Asus Smardoctor, ...) because several dump files point to EIO.sys. Update motherboard driver and check ram (some of them shows sign of faulty memory).
kumhon
post Aug 17 2007, 09:52 AM

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QUOTE(shyjohn @ Aug 16 2007, 11:59 PM)
cvshi515,

Please zip and post minidump files (at least 5 dumps) here.

duncan880409 and kumhon,

Probably Nvidia display driver, please reinstall this driver.
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Thanks =)
shyjohn
post Aug 17 2007, 10:18 AM

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QUOTE(kumhon @ Aug 17 2007, 09:52 AM)
Thanks =)
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Don't thank me yet. Please report back here your status, I need to know . smile.gif

cvshi515
post Aug 17 2007, 11:47 PM

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QUOTE(shyjohn @ Aug 16 2007, 11:59 PM)
cvshi515,

Please zip and post minidump files (at least 5 dumps) here.

duncan880409 and kumhon,

Probably Nvidia display driver, please reinstall this driver.
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Okok, sorry about the slow reply.

These is what i have, hope you could trace any error from the log. Thanks. notworthy.gif


This post has been edited by cvshi515: Aug 17 2007, 11:52 PM


Attached File(s)
Attached File  Minidump.zip ( 256.47k ) Number of downloads: 17
shyjohn
post Aug 18 2007, 02:13 AM

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QUOTE(cvshi515 @ Aug 17 2007, 11:47 PM)
Okok, sorry about the slow reply.

These is what i have, hope you could trace any error from the log. Thanks. notworthy.gif
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My best guess could be faulty memory whether display card or ram, before do some physical checking, first uninstall and reinstall Ati Display Driver with the latest version, and I suggest remove Symantic completely - your version is 6 years behind and it's buggy. If nothing good happen, please check ram and display card (refer previous post in this topic on how to check ram and display card).
cvshi515
post Aug 18 2007, 12:29 PM

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QUOTE(shyjohn @ Aug 18 2007, 02:13 AM)
My best guess could be faulty memory whether display card or ram, before do some physical checking, first uninstall and reinstall Ati Display Driver with the latest version, and I suggest remove Symantic completely - your version is 6 years behind and it's buggy. If nothing good happen, please check ram and display card (refer previous post in this topic on how to check ram and display card).
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Okok, will do that thanks a lot for your advice, appreciate that thumbup.gif
beast921
post Aug 23 2007, 01:53 AM

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Most of the time this current setup when reboot always get BSOD.

message on BSOD: DRIVER_IRQL_not_less_or_Equal.

so any sifu's here can help me on this matter, either its hardware or driver of the hardware? I need confirmation Isn't it relating to PCI slot? below is my minidump




Attached File  minidump.zip ( 53.66k ) Number of downloads: 12


This post has been edited by beast921: Aug 23 2007, 01:59 AM
ihatechonglin
post Aug 23 2007, 03:26 AM

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Recently changed new modem and this thing keep pop up . Pls help me check ><



Attached File(s)
Attached File  minidumps.zip ( 150.06k ) Number of downloads: 9
spikeee
post Aug 23 2007, 12:06 PM

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i don't have my windows debugger here with me, but for beast921's error, one of your drivers is causing an issue with the irq address.

usually the driver name is included in the BSOD message. something.sys or something
beast921
post Aug 23 2007, 12:36 PM

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QUOTE(spikeee @ Aug 23 2007, 12:06 PM)
i don't have my windows debugger here with me, but for beast921's error, one of your drivers is causing an issue with the irq address.

usually the driver name is included in the BSOD message. something.sys or something
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Hmmm......perhaps its the Realtek RTL8185 1097 (6.1102.0702) PCI wifi driver-its the latest driver tho.

Tonight gonna uninstall the driver & cabut the the wifi card. Then I will let u know what the outcome is.

Anyway thanks. I appreciate it.
spikeee
post Aug 23 2007, 01:54 PM

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Ok , beast921. if you get a BSOD again, please tell me the filename that it includes so that i'll be able to know which driver it is exactly
duncan880409
post Aug 23 2007, 02:58 PM

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QUOTE(shyjohn @ Aug 17 2007, 01:11 AM)
That's what I get in your dump file - nv4_disp.dll ( nv4_disp+21bc96 ). I guess your driver is the latest (4628C133), uninstall and reinstall them (faulty memory also might cause to this problem). This is preliminary finding, please post more dumps to confirm.
*
the BSOD come again. dump file att
beast921
post Aug 24 2007, 09:44 PM

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QUOTE(spikeee @ Aug 23 2007, 01:54 PM)
Ok , beast921. if you get a BSOD again, please tell me the filename that it includes so that i'll be able to know which driver it is exactly
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Bro, it happen again. Pls help me to find out which driver causing this prob. Thanks in advance.
below is my minidump



Attached File(s)
Attached File  Mini082407_01.zip ( 18.3k ) Number of downloads: 12
duncan880409
post Aug 24 2007, 10:26 PM

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tis time happen again.. but no minidump have saved....
shyjohn
post Aug 24 2007, 11:57 PM

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QUOTE(duncan880409 @ Aug 24 2007, 10:26 PM)
tis time happen again.. but no minidump have saved....
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duncan880409,

It is very helpful if you provide us details what procedure that you have taken to avoid this BSoD. Anyway, I've Google and found this http://www.nvidia.com/object/winxp_2k_162.18.html, perhaps this will help you. smile.gif


Added on August 25, 2007, 2:27 am
QUOTE(ihatechonglin @ Aug 23 2007, 03:26 AM)
Recently changed new modem and this thing keep pop up . Pls help me check ><
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You have two different firewalls. Leave Nvidia and remove Avast Network Shield, see how it goes...

This post has been edited by shyjohn: Aug 25 2007, 02:27 AM
beast921
post Aug 25 2007, 10:24 AM

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I have download window debugger 6.7.0005.1

Can some one help me: what is ntoskrnl.exe ( nt+6e0bf )? its seems that causing BSOD to my setup.


SUSsynz
post Aug 25 2007, 01:02 PM

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QUOTE(beast921 @ Aug 25 2007, 10:24 AM)
I have download window debugger 6.7.0005.1

Can some one help me: what is ntoskrnl.exe ( nt+6e0bf )? its seems that causing BSOD to my setup.
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download and install the update first

http://www.microsoft.com/downloads/details...&displaylang=en

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