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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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cvshi515
post Jul 31 2007, 11:31 PM

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Hi Sifus,

I was having constant blue screen on each first boot up, not sure what was the problem..... rclxub.gif could the expertises check out for me? the minidump log was attached.


Attached File(s)
Attached File  debuglog.zip ( 4.95k ) Number of downloads: 38
shyjohn
post Aug 1 2007, 01:23 AM

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QUOTE(ahsia80 @ Jul 31 2007, 11:01 PM)
My latest minidump...happened just a moment ago..sigh... cry.gif
*
Thanks for the dumps, smile.gif

Three of your minidumps shows sign of faulty memory with bugcheck 4E, C2, 8E, and 50. One shows avgntflt.sys with bugcheck 8E - a part of Avira AntiVir Personal, other shows problem with windows file system.
My suggestions:
1. Run chkdsk /f /r
2. Uninstall Avira AntiVir Personal
2. Uninstall and reinstall display driver with newest version.
3. Reset cmos, move ram to another slot. If still BSoD, get a known good and compatible ram to test. If that doesn't change anything, stress test that good ram with memtest86+ (refer here www.memtest86.org). If you get error then I believe your motherboard is failing. If we want to make sure, please format and reinstall windows for problem isolation hardware/software.
ayuliaemra
post Aug 1 2007, 11:21 AM

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QUOTE(shyjohn @ Aug 1 2007, 01:23 AM)
Thanks for the dumps,  smile.gif

Three of your minidumps shows sign of faulty memory with bugcheck 4E, C2, 8E, and 50. One shows avgntflt.sys with bugcheck 8E - a part of Avira AntiVir Personal, other shows problem with windows file system.
My suggestions:
1. Run chkdsk /f /r
2. Uninstall Avira AntiVir Personal
2. Uninstall and reinstall display driver with newest version.
3. Reset cmos, move ram to another slot. If still BSoD, get a known good and compatible ram to test. If that doesn't change anything, stress test that good ram with memtest86+ (refer here www.memtest86.org).  If you get error then I believe your motherboard is failing. If we want to make sure, please format and reinstall windows for problem isolation hardware/software.
*
agree that...

try download Ulitmate boot CD (UBCD).... google it... burn it... on cd
all tools inside.. great tools. I still using it since 2003

Before do that try do some physical check.. some motherboard had capacitor malfunction.
Can visible when see some mud on top of it. Some case been solved before...
ahsia80
post Aug 1 2007, 11:12 PM

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QUOTE(shyjohn @ Aug 1 2007, 01:23 AM)
Thanks for the dumps,  smile.gif

Three of your minidumps shows sign of faulty memory with bugcheck 4E, C2, 8E, and 50. One shows avgntflt.sys with bugcheck 8E - a part of Avira AntiVir Personal, other shows problem with windows file system.
My suggestions:
1. Run chkdsk /f /r
2. Uninstall Avira AntiVir Personal
2. Uninstall and reinstall display driver with newest version.
3. Reset cmos, move ram to another slot. If still BSoD, get a known good and compatible ram to test. If that doesn't change anything, stress test that good ram with memtest86+ (refer here www.memtest86.org).  If you get error then I believe your motherboard is failing. If we want to make sure, please format and reinstall windows for problem isolation hardware/software.
*
QUOTE(ayuliaemra @ Aug 1 2007, 11:21 AM)
agree that...

try download Ulitmate boot CD (UBCD).... google it... burn  it... on cd
all tools inside.. great tools. I still using it since 2003

Before do that try do some physical check.. some motherboard had capacitor malfunction.
Can visible when see some mud on top of it. Some case been solved before...
*
Thanks sifu sifu~ I just reformated my PC. currently with just drivers for mobo n gc..Nothing else.
Will update if there's anything. thumbup.gif


Added on August 1, 2007, 11:23 pm1. Run chkdsk /f /r --> done, no problem
2. Uninstall Avira AntiVir Personal --> done, under monitoring
3. Uninstall and reinstall display driver with newest version.--> done, under monitoring
4. Reset CMOS --> will be done if any of the 3 above PHAILED me...

Also...will download Ultimate Boot CD and try to learn how to use...
Thanks!

This post has been edited by ahsia80: Aug 1 2007, 11:23 PM
beeenn
post Aug 4 2007, 02:01 AM

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hye everyone..i got problem with my pc..it keep restarting every time i start windows..here is my minidump folder..hope can get help here..its oredi 1 week didnt on the pc sad.gif

This post has been edited by beeenn: Aug 4 2007, 11:35 AM


Attached File(s)
Attached File  minidump.zip ( 70.17k ) Number of downloads: 23
spikeee
post Aug 4 2007, 12:41 PM

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Looks like a memory problem. Could be a faulty ram. Or first, try to take it out and put it back in
beeenn
post Aug 4 2007, 01:58 PM

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QUOTE(spikeee @ Aug 4 2007, 12:41 PM)
Looks like a memory problem. Could be a faulty ram. Or first, try to take it out and put it back in
*
oredi try to take it out n put it back in..doesnt change anything sad.gif ..try it on other pc n its fine..fyi i use seagate sata2 hdd..but when i try using ide hdd it boot up nicely without the blue screen..i wonder why hmm.gif
SUSsynz
post Aug 4 2007, 02:30 PM

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@beeenn,

Remove any ASUS smartdoctor utility as it might incompatible with xp sp2

This post has been edited by synz: Aug 4 2007, 02:32 PM
beeenn
post Aug 4 2007, 03:07 PM

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QUOTE(synz @ Aug 4 2007, 02:30 PM)
@beeenn,

Remove any ASUS smartdoctor utility as it might incompatible with xp sp2
*
ouh..ok..i'll give it a try..thanxx smile.gif

it works..thanxx alot rclxms.gif rclxm9.gif

This post has been edited by beeenn: Aug 4 2007, 06:21 PM
shyjohn
post Aug 9 2007, 03:15 AM

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QUOTE(cvshi515 @ Jul 31 2007, 11:31 PM)
Hi Sifus,

I was having constant blue screen on each first boot up, not sure what was the problem.....  rclxub.gif  could the expertises check out for me? the minidump log was attached.
*
Hi cvshi515,

Your Kernel symbols are wrong. Try to get symbols directly from the server.
cvshi515
post Aug 12 2007, 07:48 PM

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QUOTE(shyjohn @ Aug 9 2007, 03:15 AM)
Hi cvshi515,

Your Kernel symbols are wrong. Try to get symbols directly from the server.
*
blink.gif don't understand, please teach me where can i get the kernel symbols.
duncan880409
post Aug 13 2007, 12:38 AM

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hey, i have new computer here, since this few days i already have 2 BSOD. but the log i cleared aleady cause i am using ccleaner..and i dunno wheter is related or not, when i open an application now, the task manager there got shown the process (eg for windows media player 11 : wmplayer.exe) is shown on the task manager process tab, but dint show at application tab.. it apply to other applciation suvh as paint too.. wat the problem?
spikeee
post Aug 13 2007, 10:05 AM

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u've got to show us your minidump for us to be able to even have an idea, bro
duncan880409
post Aug 13 2007, 10:13 AM

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but the problem is i have ccleaner, it deleted everything.. but the 2 problem in the task manager above is it related to my case too? my system idle process's CPU usage is 99%
spikeee
post Aug 13 2007, 11:47 AM

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that's why it's called idle process wink.gif IDLE. wink.gif
that's where your system draws processor utilization from.

that's normal.

ok you have ccleaner, so the next time it happens, (BSOD), don't use CCleaner to clear your logs.
duncan880409
post Aug 13 2007, 12:35 PM

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when i open an application now, the task manager there got shown the process (eg for windows media player 11 : wmplayer.exe) this want leh?
kumhon
post Aug 13 2007, 03:58 PM

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Hi everyone, can someone help me look at these minidump files? My fren's pc is having blue screen problem, especially when he is watching drama using real player.He is using Vista, and he do not have a floppy disk drive, which i cannot boot his comp into memtest by using floppy. Can someone help me? Thanks.


Attached File(s)
Attached File  minidump.zip ( 93.27k ) Number of downloads: 11
duncan880409
post Aug 14 2007, 03:11 PM

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finnaly i already have the BSOD, here my minidump
shyjohn
post Aug 16 2007, 11:59 PM

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cvshi515,

Please zip and post minidump files (at least 5 dumps) here.

duncan880409 and kumhon,

Probably Nvidia display driver, please reinstall this driver.

duncan880409
post Aug 17 2007, 12:25 AM

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QUOTE(shyjohn @ Aug 16 2007, 11:59 PM)
cvshi515,

Please zip and post minidump files (at least 5 dumps) here.

duncan880409 and kumhon,

Probably Nvidia display driver, please reinstall this driver.
*
just nvidia display driver? which version i should get?

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