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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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#aten
post Feb 10 2014, 12:10 PM

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QUOTE(ntw @ Nov 23 2013, 05:07 PM)
Hi,

i have been having problems with my computer for some time, BSOD a few times, after every restart the computer will ask me to run CHKDSK for Drive D. even after finishing CHKDSK, the next restart will ask me to run again.

attached minidump files for pipul that can icon_question.gif
[attachmentid=3736504]
[attachmentid=3736505]
*
from 112313_11762_01.zip dump

QUOTE
FAULTING_IP:
+3466663531646363
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Defraggler64.e

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff80000ba2b18 -- (.exr 0xfffff80000ba2b18)
ExceptionAddress: fffff880016f90bb (iaStorA+0x000000000006b0bb)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff80000ba2bc0 -- (.trap 0xfffff80000ba2bc0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80075df000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff80000ba2d70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880016f90bb rsp=fffff80000ba2d50 rbp=fffffa8007577e60
r8=fffff80000ba2d70  r9=fffff8800170847c r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
iaStorA+0x6b0bb:
fffff880`016f90bb ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80003078bbe to fffff80003081190

STACK_TEXT: 
fffff800`00ba1bf8 fffff800`03078bbe : fffff800`00ba1cf0 00000000`00000000 fffff800`00ba2370 fffff800`030ac160 : nt!KeBugCheck
fffff800`00ba1c00 fffff800`030abe2d : fffff800`03287770 fffff800`031c42f0 fffff800`03002000 fffff800`00ba2b18 : nt!KiKernelCalloutExceptionHandler+0xe
fffff800`00ba1c30 fffff800`030aac05 : fffff800`031c7ed8 fffff800`00ba1ca8 fffff800`00ba2b18 fffff800`03002000 : nt!RtlpExecuteHandlerForException+0xd
fffff800`00ba1c60 fffff800`030bbb81 : fffff800`00ba2b18 fffff800`00ba2370 fffff800`00000000 fffff880`01946d08 : nt!RtlDispatchException+0x415
fffff800`00ba2340 fffff800`03080842 : fffff800`00ba2b18 0005090b`0a00957c fffff800`00ba2bc0 00000000`00000000 : nt!KiDispatchException+0x135
fffff800`00ba29e0 fffff800`0307f14a : fffff800`00ba2bf0 fffff880`06ca3a02 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff800`00ba2bc0 fffff880`016f90bb : 0005090b`0a00957c fffff880`015255b8 00000000`00000000 fffff800`00ba2ed8 : nt!KiGeneralProtectionFault+0x10a
fffff800`00ba2d50 0005090b`0a00957c : fffff880`015255b8 00000000`00000000 fffff800`00ba2ed8 00000000`00000000 : iaStorA+0x6b0bb
fffff800`00ba2d58 fffff880`015255b8 : 00000000`00000000 fffff800`00ba2ed8 00000000`00000000 fffff880`01946d08 : 0x5090b`0a00957c
fffff800`00ba2d60 fffff880`01527e35 : fffffa80`073acad0 fffff880`0170f20a 00000000`00000000 00000000`00000001 : storport!RaidAdapterAcquireStartIoLock+0x28
fffff800`00ba2d90 fffff880`0151b33b : 00000001`000726c9 fffff880`017084bb 00000000`00000000 00000003`00000030 : storport!StorAcquireSpinLock+0x35
fffff800`00ba2dc0 fffff880`01705b55 : 00000000`00000000 00000000`00000000 fffffa80`07577e60 00000000`00000001 : storport! ?? ::FNODOBFM::`string'+0xa02
fffff800`00ba2e40 00000000`00000000 : 00000000`00000000 fffffa80`07577e60 00000000`00000001 00000000`00000007 : iaStorA+0x77b55


STACK_COMMAND:  kb

FOLLOWUP_IP:
iaStorA+6b0bb
fffff880`016f90bb ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  iaStorA+6b0bb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStorA

IMAGE_NAME:  iaStorA.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5042afe4

FAILURE_BUCKET_ID:  X64_0x1E_0_iaStorA+6b0bb

BUCKET_ID:  X64_0x1E_0_iaStorA+6b0bb

Followup: MachineOwner
---------

0: kd> .exr 0xfffff80000ba2b18
ExceptionAddress: fffff880016f90bb (iaStorA+0x000000000006b0bb)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

0: kd> .trap 0xfffff80000ba2bc0
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80075df000 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff80000ba2d70 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880016f90bb rsp=fffff80000ba2d50 rbp=fffffa8007577e60
r8=fffff80000ba2d70  r9=fffff8800170847c r10=0000000000000001
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
iaStorA+0x6b0bb:
fffff880`016f90bb ??              ???

0: kd> lmvm iaStorA
start             end                 module name
fffff880`0168e000 fffff880`01959000   iaStorA  T (no symbols)          
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStorA.sys
    Image name: iaStorA.sys
    Timestamp:        Sun Sep 02 09:01:24 2012 (5042AFE4)
    CheckSum:         000A0CD7
    ImageSize:        002CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.

check here for steps to resolve your issue:
http://www.sevenforums.com/bsod-help-suppo...astora-sys.html

This post has been edited by #aten: Feb 10 2014, 12:16 PM
ntw
post Feb 10 2014, 05:48 PM

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Joined: Aug 2010
From: Ipoh mali~~~
QUOTE(#aten @ Feb 10 2014, 12:10 PM)
from 112313_11762_01.zip dump
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.

check here for steps to resolve your issue:
http://www.sevenforums.com/bsod-help-suppo...astora-sys.html
*
thanks for the reply. it seems the problem is a corrupted disk drive and whenever i try to access files in it, the BSOD will occur. already replaced the disk drive thumbup.gif
#aten
post Feb 10 2014, 06:19 PM

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QUOTE(ntw @ Feb 10 2014, 05:48 PM)
thanks for the reply. it seems the problem is a corrupted disk drive and whenever i try to access files in it, the BSOD will occur. already replaced the disk drive thumbup.gif
*
i thought changing the mode from AHCI/RAID to compatible will do

but since you've replaced the drive everything should be fine already smile.gif
5p3ak
post Feb 10 2014, 06:20 PM

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From: Jalan Tijani
QUOTE(#aten @ Feb 10 2014, 11:57 AM)
yes, through elevated command prompt
(right-click cmd.exe - run as administrator)

btw, run a windows update & update necessary drivers & let us know if this resolved your issue
*
After running it says,

Windows Resource Protection did not find any integrity violation. I just update my graphic card drivers so far no problem.
#aten
post Feb 10 2014, 06:21 PM

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QUOTE(maggies @ Feb 4 2014, 09:08 PM)
Hi
*
QUOTE(maggies @ Feb 4 2014, 09:22 PM)
My reply
*
i didn't see you uploading any dump file or error..
unable to help further until so
#aten
post Feb 10 2014, 07:10 PM

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QUOTE(5p3ak @ Feb 10 2014, 06:20 PM)
After running it says,

Windows Resource Protection did not find any integrity violation. I just update my graphic card drivers so far no problem.
*
pls check under System32 folder for the filename cdd.dll
see whether the file version and date has been updated with new video driver installation?

compare with the old dll file before the update:
CODE

Image name: cdd.dll
Timestamp:        Tue Jul 14 09:04:18 2009 (4A5BD992)
File version:    6.1.7600.16385
Product version:  6.1.7600.16385

sample
user posted image
ntw
post Feb 10 2014, 07:27 PM

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Joined: Aug 2010
From: Ipoh mali~~~
QUOTE(#aten @ Feb 10 2014, 06:19 PM)
i thought changing the mode from AHCI/RAID to compatible will do

but since you've replaced the drive everything should be fine already smile.gif
*
the drive have always been in AHCI.... suddenly corrupted cry.gif
yongsim
post Feb 14 2014, 11:18 PM

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QUOTE(#aten @ Feb 10 2014, 11:27 AM)
Yes, please upload the dump file C:\Windows\Minidump\011814-14757-01.dmp
*
Hi, thanks for your reply and sorry for my late reply!

I uploaded my dumb files.

[attachmentid=3852700]
011814_14757_01 is the one noted..

and

[attachmentid=3852701]
021414_10826_01 is the latest one I found in the folder..

Please help icon_question.gif
#aten
post Feb 15 2014, 10:38 AM

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QUOTE(yongsim @ Feb 14 2014, 11:18 PM)
Hi, thanks for your reply and sorry for my late reply!

I uploaded my dumb files.

[attachmentid=3852700]
011814_14757_01 is the one noted..

and

[attachmentid=3852701]
021414_10826_01 is the latest one I found in the folder..

Please help icon_question.gif
*
from 011814_14757_01.dmp
CODE

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80047b8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000058000402, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  SM6TC.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`0336da58 fffff800`03223a3b : 00000000`00000124 00000000`00000000 fffffa80`047b8028 00000000`ba000000 : nt!KeBugCheckEx
fffff880`0336da60 fffff800`033e6463 : 00000000`00000001 fffffa80`047b9ea0 00000000`00000000 fffffa80`047b9ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`0336daa0 fffff800`03223700 : 00000000`00000728 fffffa80`047b9ea0 fffff880`0336de30 fffff880`0336de00 : nt!WheaReportHwError+0x263
fffff880`0336db00 fffff800`03223052 : fffffa80`047b9ea0 fffff880`0336de30 fffffa80`047b9ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0336dc50 fffff800`03222f0d : 00000000`00000004 00000000`00000001 fffff880`0336deb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0336dc90 fffff800`03216e88 : 00000000`1eab3ef4 00000000`2e0092ec 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0336dcc0 fffff800`032ce4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0336dcf0 fffff800`032ce313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0336de30 00000000`6d9b4c85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`1d24fdf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6d9b4c85


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

Followup: MachineOwner
---------

2: kd> .bugcheck;kb
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`047b8028 00000000`ba000000 00000000`58000402
RetAddr           : Args to Child                                                           : Call Site
fffff800`03223a3b : 00000000`00000124 00000000`00000000 fffffa80`047b8028 00000000`ba000000 : nt!KeBugCheckEx
fffff800`033e6463 : 00000000`00000001 fffffa80`047b9ea0 00000000`00000000 fffffa80`047b9ef0 : hal!HalBugCheckSystem+0x1e3
fffff800`03223700 : 00000000`00000728 fffffa80`047b9ea0 fffff880`0336de30 fffff880`0336de00 : nt!WheaReportHwError+0x263
fffff800`03223052 : fffffa80`047b9ea0 fffff880`0336de30 fffffa80`047b9ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`03222f0d : 00000000`00000004 00000000`00000001 fffff880`0336deb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`03216e88 : 00000000`1eab3ef4 00000000`2e0092ec 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`032ce4ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`032ce313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
00000000`6d9b4c85 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6d9b4c85

2: kd> lmvm hardware
start             end                 module name



stop error message
>WHEA_UNCORRECTABLE_ERROR (124)

failure type
>DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

the file being processed that was interrupted
>PROCESS_NAME: SM6TC.exe

what interrupted the kernel and caused the STOP error
>MODULE_NAME: hardware
>IMAGE_NAME: hardware

drivers date
>nil. possibly hardware issue

what is WHEA_UNCORRECTABLE_ERROR
>The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

read http://msdn.microsoft.com/en-us/library/wi...1(v=vs.85).aspx

>you can start by removing any suspected hardware one by one and start over
>use pcianalysis to check on that particular

& perhaps this was the particular hw that caused the issue:
CODE
2: kd> !errrec 00000000`00000728 fffffa80`047b9ea0 fffff880`0336de30 fffff880`0336de00
===============================================================================
Common Platform Error Record @ 0000000000000728
-------------------------------------------------------------------------------
Signature     : *** INVALID ***
Revision      : 0.0
Record Id     : 0000000000000000
Severity      : Recoverable (0)
Length        : 0
Creator       : {00000000-0000-0000-10e5-610400000000}
Notify Type   : {00000000-0000-0000-10e5-610400000000}
Flags         : 0x00000000


This post has been edited by #aten: Feb 15 2014, 10:55 AM
#aten
post Feb 15 2014, 10:45 AM

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same "WHEA_UNCORRECTABLE_ERROR (124)" error for 2nd dump 021414_10826_01.dmp

CODE

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800489f028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000058000402, Low order 32-bits of the MCi_STATUS value.


CODE

3: kd> !errrec fffff800`03805700 : 00000000`00000728 fffffa80`048a0d30 fffff880`031dfe30 fffff880`031dfe00
===============================================================================
Common Platform Error Record @ 0000000000000728
-------------------------------------------------------------------------------
Signature     : *** INVALID ***
Revision      : 0.0
Record Id     : 0000000000000000
Severity      : Recoverable (0)
Length        : 0
Creator       : {00000000-0000-0000-60e8-750300000000}
Notify Type   : {00000000-0000-0000-60e8-750300000000}
Flags         : 0x00000000

===============================================================================
Common Platform Error Record @ 0000000000000728
-------------------------------------------------------------------------------
Signature     : *** INVALID ***
Revision      : 0.0
Record Id     : 0000000000000000
Severity      : Recoverable (0)
Length        : 0
Creator       : {00000000-0000-0000-60e8-750300000000}
Notify Type   : {00000000-0000-0000-60e8-750300000000}
Flags         : 0x00000000


CODE

3: kd> !errrec fffffa800489f028
===============================================================================
Common Platform Error Record @ fffffa800489f028
-------------------------------------------------------------------------------
Record Id     : 01cf259f139efcc3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 2/9/2014 17:01:01
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800489f0a8
Section       @ fffffa800489f180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000003

===============================================================================
Common Platform Error Record @ fffffa800489f028
-------------------------------------------------------------------------------
Record Id     : 01cf259f139efcc3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 2/9/2014 17:01:01
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800489f0a8
Section       @ fffffa800489f180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800489f0f0
Section       @ fffffa800489f240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : c3 06 03 00 00 08 10 03 - bf fb da 7f ff fb eb bf
               00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
               00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800489f240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800489f138
Section       @ fffffa800489f2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800489f0f0
Section       @ fffffa800489f240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : c3 06 03 00 00 08 10 03 - bf fb da 7f ff fb eb bf
               00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
               00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800489f240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800489f138
Section       @ fffffa800489f2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 3 Bank 4)
 Status      : 0xba00000058000402

Error         : Internal unclassified (Proc 3 Bank 4)
 Status      : 0xba00000058000402


error related to your processor. you know what to do..

This post has been edited by #aten: Feb 15 2014, 10:49 AM
yongsim
post Feb 15 2014, 12:11 PM

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QUOTE(#aten @ Feb 15 2014, 10:45 AM)
same "WHEA_UNCORRECTABLE_ERROR (124)" error for 2nd dump 021414_10826_01.dmp
» Click to show Spoiler - click again to hide... «

error related to your processor. you know what to do..
*
For the first dumb file, what is pci analysis that you mentioned? Maybe I can try that first

Aw sht… expecting the worst scenario.. For my processor, So I guess now the option is to warranty?
How I explain to the shop? Is there any specific message I can tell them?

This post has been edited by yongsim: Feb 15 2014, 12:14 PM
#aten
post Feb 15 2014, 12:16 PM

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try Intel Processor Diagnostic Tool
https://downloadcenter.intel.com/Detail_Des...x?DwnldID=19792
yongsim
post Feb 15 2014, 01:06 PM

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Hi #aten, thanks a lot on helping!
I only downloaded the .exe and run it, do I need the source code?
and here the Intel Processor Diagnostic Tool result: pass hmm.gif
» Click to show Spoiler - click again to hide... «


2nd time:
» Click to show Spoiler - click again to hide... «


This is the first mini dumb found..
[attachmentid=3853190]
randomly picky few more maybe can get a better picture..
[attachmentid=3853187]
[attachmentid=3853188]
[attachmentid=3853236]


last night I removed everything and left only cpu and ram.. and a bsod still happen..
but then I plugged everything in again.. been a night and did the Intel Processor Diagnostic Tool and still running now.. seriously got no direction.. unsure.gif

This post has been edited by yongsim: Feb 15 2014, 01:07 PM
#aten
post Feb 15 2014, 04:43 PM

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the dumps you provided is an old dumps
date format is month/day/year_xxx
e.g 021414_xxx

since you have re-seat the CPU and there's no more BSOD and it passed the test hopefully you'll not be getting any prob now?
yongsim
post Feb 15 2014, 05:14 PM

New Member
*
Junior Member
27 posts

Joined: Feb 2010
Been idle for 8 hours and counting.. smile.gif nothing happen yet..
Later night gonna try to run something see whether it's good..
Hopefully it won't turn blue again..

Again Thanks and much appreciated for all your reply and advice! biggrin.gif thumbup.gif
squaresoft
post Feb 28 2014, 04:06 PM

Getting Started
**
Junior Member
83 posts

Joined: May 2006
hi
i got randomly BSOD ,when play game this few days.i just change new HDD and reformat win7 .
thx

This post has been edited by squaresoft: Feb 28 2014, 04:07 PM


Attached File(s)
Attached File  022614_18189_01.zip ( 9.63k ) Number of downloads: 5
Attached File  022714_14788_01.zip ( 18.7k ) Number of downloads: 4
Attached File  022714_18720_01.zip ( 14.93k ) Number of downloads: 6
#aten
post Feb 28 2014, 06:41 PM

Getting Started
**
Junior Member
250 posts

Joined: Dec 2013
QUOTE(squaresoft @ Feb 28 2014, 04:06 PM)
hi
i got randomly BSOD ,when play game this few days.i just change new HDD and reformat win7 .
thx
*
from the latest dump
022714_18720_01.dmp

CODE

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
the operating system. The only supported way to extend a kernel
mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000000
Arg3: fffffa8008be7770
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc4_91

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000309cf09 to fffff88002f6c7f2

STACK_TEXT:  
fffff800`00b9cc98 fffff800`0309cf09 : 00000000`0032e598 fffffa80`0832a0a8 fffff800`03213cc0 00000000`00000001 : 0xfffff880`02f6c7f2
fffff800`00b9cca0 fffff800`0308b33c : fffff800`03205e80 fffff800`00000000 00000000`00000000 fffff880`016faa00 : nt!PoIdle+0x52a
fffff800`00b9cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!PoIdle+52a
fffff800`0309cf09 0fba2577d717000f bt      dword ptr [nt!PerfGlobalGroupMask+0x8 (fffff800`0321a688)],0Fh

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!PoIdle+52a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

FAILURE_BUCKET_ID:  X64_0xc4_91_nt!PoIdle+52a

BUCKET_ID:  X64_0xc4_91_nt!PoIdle+52a

Followup: MachineOwner
---------

0: kd> lmvm nt
start             end                 module name
fffff800`03013000 fffff800`035fd000   nt         (pdb symbols)          c:\symbols\ntkrnlmp.pdb\3844DBB920174967BE7AA4A2C20430FA2\ntkrnlmp.pdb
   Loaded symbol image file: ntkrnlmp.exe
   Mapped memory image file: c:\symbols\ntkrnlmp.exe\4CE7951A5ea000\ntkrnlmp.exe
   Image path: ntkrnlmp.exe
   Image name: ntkrnlmp.exe
   Timestamp:        Sat Nov 20 17:30:02 2010 (4CE7951A)
   CheckSum:         0055CE0C
   ImageSize:        005EA000
   File version:     6.1.7601.17514
   Product version:  6.1.7601.17514
   File flags:       0 (Mask 3F)
   File OS:          40004 NT Win32
   File type:        1.0 App
   File date:        00000000.00000000
   Translations:     0409.04b0
   CompanyName:      Microsoft Corporation
   ProductName:      Microsoft® Windows® Operating System
   InternalName:     ntkrnlmp.exe
   OriginalFilename: ntkrnlmp.exe
   ProductVersion:   6.1.7601.17514
   FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
   FileDescription:  NT Kernel & System
   LegalCopyright:   © Microsoft Corporation. All rights reserved.

0: kd> !verifier

Verify Level 0 ... enabled options are:

Summary of All Verifier Statistics

RaiseIrqls                             0x0
AcquireSpinLocks                       0x0
Synch Executions                       0x0
Trims                                  0x0

Pool Allocations Attempted             0x0
Pool Allocations Succeeded             0x0
Pool Allocations Succeeded SpecialPool 0x0
Pool Allocations With NO TAG           0x0
Pool Allocations Failed                0x0
Resource Allocations Failed Deliberately   0x0

Current paged pool allocations         0x0 for 00000000 bytes
Peak paged pool allocations            0x0 for 00000000 bytes
Current nonpaged pool allocations      0x0 for 00000000 bytes
Peak nonpaged pool allocations         0x0 for 00000000 bytes


stop error message
>DRIVER_VERIFIER_DETECTED_VIOLATION (c4)

failure type
>DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

the file being processed that was interrupted
>PROCESS_NAME: System

what interrupted the kernel and caused the STOP error
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe

drivers date
>Sat Nov 20 17:30:02 2010 (4CE7951A)

what is DRIVER_VERIFIER_DETECTED_VIOLATION (c4) ?
>read http://msdn.microsoft.com/en-us/library/wi...7(v=vs.85).aspx for possible solutions

Bug Check 0xC4: DRIVER_VERIFIER_DETECTED_VIOLATION
The DRIVER_VERIFIER_DETECTED_VIOLATION bug check has a value of 0x000000C4. This is the general bug check code for fatal errors found by Driver Verifier. For more information, see Handling a Bug Check When Driver Verifier is Enabled.

Also, check for memory leaks
Fixing memory leaks
This Driver Verifier bug check is designed to prevent the driver from leaking kernel memory. In each case, the proper fix is to identify any existing code paths where the allocated objects are not freed and ensure they’re freed properly.
Static Driver Verifier is a tool that scans Windows driver source code and reports on possible issues by simulating the exercising of various code paths. Static Driver Verifier is an excellent development-time utility to help identify these kinds of issues.
For other techniques you can use, including scenarios where Driver Verifier is not involved, see Finding a Kernel-Mode Memory Leak.

http://msdn.microsoft.com/en-us/library/wi...ng_memory_leaks

This post has been edited by #aten: Feb 28 2014, 06:51 PM
#aten
post Feb 28 2014, 06:54 PM

Getting Started
**
Junior Member
250 posts

Joined: Dec 2013
from 022714_14788_01.dmp

CODE

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff88001338c08, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff88001338c08, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032b20e8
fffff88001338c08

CURRENT_IRQL:  2

FAULTING_IP:
Ntfs! ?? ::NNGAKEGL::`string'+2bf0
fffff880`01338c08 55              push    rbp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

TRAP_FRAME:  3f843f803f7c3f78 -- (.trap 0x3f843f803f7c3f78)
Unable to read trap frame at 3f843f80`3f7c3f78

EXCEPTION_RECORD:  3f643f603f5c3f58 -- (.exr 0x3f643f603f5c3f58)
Cannot read Exception record @ 3f643f603f5c3f58

LAST_CONTROL_TRANSFER:  from fffff80003080be9 to fffff80003081640

FAILED_INSTRUCTION_ADDRESS:
Ntfs! ?? ::NNGAKEGL::`string'+2bf0
fffff880`01338c08 55              push    rbp

STACK_TEXT:  
fffff880`0b1d5fc8 fffff800`03080be9 : 00000000`0000000a fffff880`01338c08 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`0b1d5fd0 fffff800`0307f860 : 00000000`00020036 00000000`0000bca8 00000000`00020036 fffff880`01299810 : nt!KiBugCheckDispatch+0x69
fffff880`0b1d6110 fffff880`01338c08 : fffff800`030ad4ec 00000000`00020000 00000000`2ff6c011 00000000`00020000 : nt!KiPageFault+0x260
fffff880`0b1d62a8 fffff800`030ad4ec : 00000000`00020000 00000000`2ff6c011 00000000`00020000 00000000`2ff6b011 : Ntfs! ?? ::NNGAKEGL::`string'+0x2bf0
fffff880`0b1d62b0 fffff800`030acf6d : fffff880`01299804 fffff880`0b1d77a0 00000000`00000000 fffff880`01249000 : nt!_C_specific_handler+0x8c
fffff880`0b1d6320 fffff800`030abd45 : fffff880`01299804 fffff880`0b1d6398 fffff880`0b1d7208 fffff880`01249000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`0b1d6350 fffff800`030bcdc1 : fffff880`0b1d7208 fffff880`0b1d6a60 fffff880`00000000 00000000`00000005 : nt!RtlDispatchException+0x415
fffff880`0b1d6a30 3f543f50`3f4c3f48 : 3f643f60`3f5c3f58 3f743f70`3f6c3f68 3f843f80`3f7c3f78 3f983f94`3f903f88 : nt!KiDispatchException+0x135
fffff880`0b1d70d0 3f643f60`3f5c3f58 : 3f743f70`3f6c3f68 3f843f80`3f7c3f78 3f983f94`3f903f88 3fa83fa4`3fa03f9c : 0x3f543f50`3f4c3f48
fffff880`0b1d70d8 3f743f70`3f6c3f68 : 3f843f80`3f7c3f78 3f983f94`3f903f88 3fa83fa4`3fa03f9c 3fb83fb4`3fb03fac : 0x3f643f60`3f5c3f58
fffff880`0b1d70e0 3f843f80`3f7c3f78 : 3f983f94`3f903f88 3fa83fa4`3fa03f9c 3fb83fb4`3fb03fac 3fc83fc4`3fc03fbc : 0x3f743f70`3f6c3f68
fffff880`0b1d70e8 3f983f94`3f903f88 : 3fa83fa4`3fa03f9c 3fb83fb4`3fb03fac 3fc83fc4`3fc03fbc 3fdc3fd8`3fd03fcc : 0x3f843f80`3f7c3f78
fffff880`0b1d70f0 3fa83fa4`3fa03f9c : 3fb83fb4`3fb03fac 3fc83fc4`3fc03fbc 3fdc3fd8`3fd03fcc 3fec3fe8`3fe43fe0 : 0x3f983f94`3f903f88
fffff880`0b1d70f8 3fb83fb4`3fb03fac : 3fc83fc4`3fc03fbc 3fdc3fd8`3fd03fcc 3fec3fe8`3fe43fe0 3ffc3ff8`3ff43ff0 : 0x3fa83fa4`3fa03f9c
fffff880`0b1d7100 3fc83fc4`3fc03fbc : 3fdc3fd8`3fd03fcc 3fec3fe8`3fe43fe0 3ffc3ff8`3ff43ff0 00000220`0181d000 : 0x3fb83fb4`3fb03fac
fffff880`0b1d7108 3fdc3fd8`3fd03fcc : 3fec3fe8`3fe43fe0 3ffc3ff8`3ff43ff0 00000220`0181d000 300c3008`30043000 : 0x3fc83fc4`3fc03fbc
fffff880`0b1d7110 3fec3fe8`3fe43fe0 : 3ffc3ff8`3ff43ff0 00000220`0181d000 300c3008`30043000 31283018`30143010 : 0x3fdc3fd8`3fd03fcc
fffff880`0b1d7118 3ffc3ff8`3ff43ff0 : 00000220`0181d000 300c3008`30043000 31283018`30143010 31383134`3130312c : 0x3fec3fe8`3fe43fe0
fffff880`0b1d7120 00000220`0181d000 : 300c3008`30043000 31283018`30143010 31383134`3130312c 31483144`3140313c : 0x3ffc3ff8`3ff43ff0
fffff880`0b1d7128 300c3008`30043000 : 31283018`30143010 31383134`3130312c 31483144`3140313c 31583154`3150314c : 0x220`0181d000
fffff880`0b1d7130 31283018`30143010 : 31383134`3130312c 31483144`3140313c 31583154`3150314c 31683164`3160315c : 0x300c3008`30043000
fffff880`0b1d7138 31383134`3130312c : 31483144`3140313c 31583154`3150314c 31683164`3160315c 31783174`3170316c : 0x31283018`30143010
fffff880`0b1d7140 31483144`3140313c : 31583154`3150314c 31683164`3160315c 31783174`3170316c 31883184`3180317c : 0x31383134`3130312c
fffff880`0b1d7148 31583154`3150314c : 31683164`3160315c 31783174`3170316c 31883184`3180317c 31983194`3190318c : 0x31483144`3140313c
fffff880`0b1d7150 31683164`3160315c : 31783174`3170316c 31883184`3180317c 31983194`3190318c 31a831a4`31a0319c : 0x31583154`3150314c
fffff880`0b1d7158 31783174`3170316c : 31883184`3180317c 31983194`3190318c 31a831a4`31a0319c 31b831b4`31b031ac : 0x31683164`3160315c
fffff880`0b1d7160 31883184`3180317c : 31983194`3190318c 31a831a4`31a0319c 31b831b4`31b031ac 31c831c4`31c031bc : 0x31783174`3170316c
fffff880`0b1d7168 31983194`3190318c : 31a831a4`31a0319c 31b831b4`31b031ac 31c831c4`31c031bc 31d831d4`31d031cc : 0x31883184`3180317c
fffff880`0b1d7170 31a831a4`31a0319c : 31b831b4`31b031ac 31c831c4`31c031bc 31d831d4`31d031cc 31e831e4`31e031dc : 0x31983194`3190318c
fffff880`0b1d7178 31b831b4`31b031ac : 31c831c4`31c031bc 31d831d4`31d031cc 31e831e4`31e031dc 31f831f4`31f031ec : 0x31a831a4`31a0319c
fffff880`0b1d7180 31c831c4`31c031bc : 31d831d4`31d031cc 31e831e4`31e031dc 31f831f4`31f031ec 32083204`320031fc : 0x31b831b4`31b031ac
fffff880`0b1d7188 31d831d4`31d031cc : 31e831e4`31e031dc 31f831f4`31f031ec 32083204`320031fc 32183214`3210320c : 0x31c831c4`31c031bc
fffff880`0b1d7190 31e831e4`31e031dc : 31f831f4`31f031ec 32083204`320031fc 32183214`3210320c 32283224`3220321c : 0x31d831d4`31d031cc
fffff880`0b1d7198 31f831f4`31f031ec : 32083204`320031fc 32183214`3210320c 32283224`3220321c 32383234`3230322c : 0x31e831e4`31e031dc
fffff880`0b1d71a0 32083204`320031fc : 32183214`3210320c 32283224`3220321c 32383234`3230322c 32483244`3240323c : 0x31f831f4`31f031ec
fffff880`0b1d71a8 32183214`3210320c : 32283224`3220321c 32383234`3230322c 32483244`3240323c 32583254`3250324c : 0x32083204`320031fc
fffff880`0b1d71b0 32283224`3220321c : 32383234`3230322c 32483244`3240323c 32583254`3250324c 32683264`3260325c : 0x32183214`3210320c
fffff880`0b1d71b8 32383234`3230322c : 32483244`3240323c 32583254`3250324c 32683264`3260325c 34883484`3480326c : 0x32283224`3220321c
fffff880`0b1d71c0 32483244`3240323c : 32583254`3250324c 32683264`3260325c 34883484`3480326c 34983494`3490348c : 0x32383234`3230322c
fffff880`0b1d71c8 32583254`3250324c : 32683264`3260325c 34883484`3480326c 34983494`3490348c 34a834a4`34a0349c : 0x32483244`3240323c
fffff880`0b1d71d0 32683264`3260325c : 34883484`3480326c 34983494`3490348c 34a834a4`34a0349c 34b834b4`34b034ac : 0x32583254`3250324c
fffff880`0b1d71d8 34883484`3480326c : 34983494`3490348c 34a834a4`34a0349c 34b834b4`34b034ac 34c834c4`34c034bc : 0x32683264`3260325c
fffff880`0b1d71e0 34983494`3490348c : 34a834a4`34a0349c 34b834b4`34b034ac 34c834c4`34c034bc 34d834d4`34d034cc : 0x34883484`3480326c
fffff880`0b1d71e8 34a834a4`34a0349c : 34b834b4`34b034ac 34c834c4`34c034bc 34d834d4`34d034cc 34e834e4`34e034dc : 0x34983494`3490348c
fffff880`0b1d71f0 34b834b4`34b034ac : 34c834c4`34c034bc 34d834d4`34d034cc 34e834e4`34e034dc 34f834f4`34f034ec : 0x34a834a4`34a0349c
fffff880`0b1d71f8 34c834c4`34c034bc : 34d834d4`34d034cc 34e834e4`34e034dc 34f834f4`34f034ec 35083504`350034fc : 0x34b834b4`34b034ac
fffff880`0b1d7200 34d834d4`34d034cc : 34e834e4`34e034dc 34f834f4`34f034ec 35083504`350034fc 35183514`3510350c : 0x34c834c4`34c034bc
fffff880`0b1d7208 34e834e4`34e034dc : 34f834f4`34f034ec 35083504`350034fc 35183514`3510350c 352c3528`35243520 : 0x34d834d4`34d034cc
fffff880`0b1d7210 34f834f4`34f034ec : 35083504`350034fc 35183514`3510350c 352c3528`35243520 353c3538`35343530 : 0x34e834e4`34e034dc
fffff880`0b1d7218 35083504`350034fc : 35183514`3510350c 352c3528`35243520 353c3538`35343530 354c3548`35443540 : 0x34f834f4`34f034ec
fffff880`0b1d7220 35183514`3510350c : 352c3528`35243520 353c3538`35343530 354c3548`35443540 355c3558`35543550 : 0x35083504`350034fc
fffff880`0b1d7228 352c3528`35243520 : 353c3538`35343530 354c3548`35443540 355c3558`35543550 35703568`35643560 : 0x35183514`3510350c
fffff880`0b1d7230 353c3538`35343530 : 354c3548`35443540 355c3558`35543550 35703568`35643560 3580357c`35783574 : 0x352c3528`35243520
fffff880`0b1d7238 354c3548`35443540 : 355c3558`35543550 35703568`35643560 3580357c`35783574 3590358c`35883584 : 0x353c3538`35343530
fffff880`0b1d7240 355c3558`35543550 : 35703568`35643560 3580357c`35783574 3590358c`35883584 35a0359c`35983594 : 0x354c3548`35443540
fffff880`0b1d7248 35703568`35643560 : 3580357c`35783574 3590358c`35883584 35a0359c`35983594 35b035ac`35a835a4 : 0x355c3558`35543550
fffff880`0b1d7250 3580357c`35783574 : 3590358c`35883584 35a0359c`35983594 35b035ac`35a835a4 35c035bc`35b835b4 : 0x35703568`35643560
fffff880`0b1d7258 3590358c`35883584 : 35a0359c`35983594 35b035ac`35a835a4 35c035bc`35b835b4 35d035cc`35c835c4 : 0x3580357c`35783574
fffff880`0b1d7260 35a0359c`35983594 : 35b035ac`35a835a4 35c035bc`35b835b4 35d035cc`35c835c4 35e035dc`35d835d4 : 0x3590358c`35883584
fffff880`0b1d7268 35b035ac`35a835a4 : 35c035bc`35b835b4 35d035cc`35c835c4 35e035dc`35d835d4 35f035ec`35e835e4 : 0x35a0359c`35983594
fffff880`0b1d7270 35c035bc`35b835b4 : 35d035cc`35c835c4 35e035dc`35d835d4 35f035ec`35e835e4 360035fc`35f835f4 : 0x35b035ac`35a835a4
fffff880`0b1d7278 35d035cc`35c835c4 : 35e035dc`35d835d4 35f035ec`35e835e4 360035fc`35f835f4 3610360c`36083604 : 0x35c035bc`35b835b4
fffff880`0b1d7280 35e035dc`35d835d4 : 35f035ec`35e835e4 360035fc`35f835f4 3610360c`36083604 36243620`361c3618 : 0x35d035cc`35c835c4
fffff880`0b1d7288 35f035ec`35e835e4 : 360035fc`35f835f4 3610360c`36083604 36243620`361c3618 36343630`362c3628 : 0x35e035dc`35d835d4
fffff880`0b1d7290 360035fc`35f835f4 : 3610360c`36083604 36243620`361c3618 36343630`362c3628 36443640`363c3638 : 0x35f035ec`35e835e4
fffff880`0b1d7298 3610360c`36083604 : 36243620`361c3618 36343630`362c3628 36443640`363c3638 36543650`364c3648 : 0x360035fc`35f835f4
fffff880`0b1d72a0 36243620`361c3618 : 36343630`362c3628 36443640`363c3638 36543650`364c3648 36683660`365c3658 : 0x3610360c`36083604
fffff880`0b1d72a8 36343630`362c3628 : 36443640`363c3638 36543650`364c3648 36683660`365c3658 36783674`3670366c : 0x36243620`361c3618
fffff880`0b1d72b0 36443640`363c3638 : 36543650`364c3648 36683660`365c3658 36783674`3670366c 36883684`3680367c : 0x36343630`362c3628
fffff880`0b1d72b8 36543650`364c3648 : 36683660`365c3658 36783674`3670366c 36883684`3680367c 36983694`3690368c : 0x36443640`363c3638
fffff880`0b1d72c0 36683660`365c3658 : 36783674`3670366c 36883684`3680367c 36983694`3690368c 36f436a4`36a0369c : 0x36543650`364c3648
fffff880`0b1d72c8 36783674`3670366c : 36883684`3680367c 36983694`3690368c 36f436a4`36a0369c 37043700`36fc36f8 : 0x36683660`365c3658
fffff880`0b1d72d0 36883684`3680367c : 36983694`3690368c 36f436a4`36a0369c 37043700`36fc36f8 37143710`370c3708 : 0x36783674`3670366c
fffff880`0b1d72d8 36983694`3690368c : 36f436a4`36a0369c 37043700`36fc36f8 37143710`370c3708 3d603c7c`37b83718 : 0x36883684`3680367c
fffff880`0b1d72e0 36f436a4`36a0369c : 37043700`36fc36f8 37143710`370c3708 3d603c7c`37b83718 3e7c3e78`3d6c3d68 : 0x36983694`3690368c


STACK_COMMAND:  kb

FOLLOWUP_IP:
Ntfs! ?? ::NNGAKEGL::`string'+2bf0
fffff880`01338c08 55              push    rbp

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  Ntfs! ?? ::NNGAKEGL::`string'+2bf0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Ntfs

IMAGE_NAME:  Ntfs.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce792f9

FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_Ntfs!_??_::NNGAKEGL::_string_+2bf0

BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_Ntfs!_??_::NNGAKEGL::_string_+2bf0

Followup: MachineOwner
---------

kd> lmvm Ntfs
start             end                 module name
fffff880`01249000 fffff880`013ec000   Ntfs       (pdb symbols)          c:\symbols\ntfs.pdb\3C882431A6B845D98E746E59187817B72\ntfs.pdb
   Loaded symbol image file: Ntfs.sys
   Mapped memory image file: c:\symbols\Ntfs.sys\4CE792F91a3000\Ntfs.sys
   Image path: \SystemRoot\System32\Drivers\Ntfs.sys
   Image name: Ntfs.sys
   Timestamp:        Sat Nov 20 17:20:57 2010 (4CE792F9)
   CheckSum:         001987CC
   ImageSize:        001A3000
   File version:     6.1.7601.17514
   Product version:  6.1.7601.17514
   File flags:       0 (Mask 3F)
   File OS:          40004 NT Win32
   File type:        3.7 Driver
   File date:        00000000.00000000
   Translations:     0409.04b0
   CompanyName:      Microsoft Corporation
   ProductName:      Microsoft® Windows® Operating System
   InternalName:     ntfs.sys
   OriginalFilename: ntfs.sys
   ProductVersion:   6.1.7601.17514
   FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
   FileDescription:  NT File System Driver
   LegalCopyright:   © Microsoft Corporation. All rights reserved.

kd> .bugcheck
Bugcheck code 000000D1
Arguments fffff880`01338c08 00000000`00000002 00000000`00000008 fffff880`01338c08


stop error message
>DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

failure type
>DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

what interrupted the kernel and caused the STOP error
>MODULE_NAME: Ntfs
>IMAGE_NAME: Ntfs.sys

drivers date
>Timestamp: Sat Nov 20 17:20:57 2010 (4CE792F9)

what is DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) ?
>An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.

>read more here for solutions & recommendations
http://msdn.microsoft.com/en-us/library/wi...4(v=vs.85).aspx && http://windows.microsoft.com/en-us/windows...e-screen-errors

This post has been edited by #aten: Feb 28 2014, 07:19 PM
loyoy
post Mar 1 2014, 05:17 PM

New Member
*
Newbie
4 posts

Joined: Sep 2013
my pc also having the same problem flex.gif
#aten
post Mar 1 2014, 06:49 PM

Getting Started
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Junior Member
250 posts

Joined: Dec 2013
QUOTE(loyoy @ Mar 1 2014, 05:17 PM)
my pc also having the same problem flex.gif
*
problem details?
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