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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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ntw
post Nov 23 2013, 05:07 PM

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From: Ipoh mali~~~


Hi,

i have been having problems with my computer for some time, BSOD a few times, after every restart the computer will ask me to run CHKDSK for Drive D. even after finishing CHKDSK, the next restart will ask me to run again.

attached minidump files for pipul that can icon_question.gif
Attached File  111913_346993_01.zip ( 19.76k ) Number of downloads: 9

Attached File  112313_11762_01.zip ( 23.89k ) Number of downloads: 8

ntw
post Dec 3 2013, 08:49 AM

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Senior Member
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From: Ipoh mali~~~


QUOTE(super macgyver @ Dec 2 2013, 11:36 AM)
So far u only face two time of bsod? have u run 1 round of hddscan on ur pc yet?
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not just once, quite a number of times d. always BSOD when i stress it, eg: play games, copy files. i have tried these 3 tests nia:
hdtune,
Attached Image

hddscan surface test - read,
Attached Image

hddscan smart extended
Attached Image
ntw
post Dec 4 2013, 02:03 AM

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From: Ipoh mali~~~


QUOTE(super macgyver @ Dec 3 2013, 11:14 PM)
bro, ur hdd can send for warranty liao.  sweat.gif
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i thought 2 small blocks still can use... so WD will honor the warranty with these condition?
ntw
post Feb 10 2014, 05:48 PM

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From: Ipoh mali~~~


QUOTE(#aten @ Feb 10 2014, 12:10 PM)
from 112313_11762_01.zip dump
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.

check here for steps to resolve your issue:
http://www.sevenforums.com/bsod-help-suppo...astora-sys.html
*
thanks for the reply. it seems the problem is a corrupted disk drive and whenever i try to access files in it, the BSOD will occur. already replaced the disk drive thumbup.gif
ntw
post Feb 10 2014, 07:27 PM

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From: Ipoh mali~~~


QUOTE(#aten @ Feb 10 2014, 06:19 PM)
i thought changing the mode from AHCI/RAID to compatible will do

but since you've replaced the drive everything should be fine already smile.gif
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the drive have always been in AHCI.... suddenly corrupted cry.gif

 

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