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[FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.
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adam20
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May 9 2012, 11:37 PM
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QUOTE(rushoe @ May 9 2012, 11:26 PM) I face this problem before with a brand new PC as well... I suffer for about 1 year... keep getting bsod..... finally i change to a brand new hard disk.... perfect!! my machine work flawlessly!! I was wasting so much time before to keep formatting my pc!!! Dude seriously? coz of hard disk? coz mine still under warranty and using ssd.
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GameFr3ak
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May 10 2012, 09:28 AM
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QUOTE(adam20 @ May 9 2012, 11:37 PM) Dude seriously? coz of hard disk? coz mine still under warranty and using ssd. Wow... Mine is on SSD as well. I've formatted as the last resort. Still this morning I've got BSOD. So I assume it's a hardware issue. I then saw some weird value on my RAM. 4GB Installed and only 2.02GB usable. I took the RAM out, use rubber to rub the copper contact points plug it back. RAM returned to normal state with 4GB usable. Something is wrong and it's a lot more laggier than before. Not sure what. I'm suspecting a HDD failure or bad RAM slot. Tonight I'll take out the stick that I suspected and isolate from there again. Hope it's the ram though.
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rushoe
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May 10 2012, 09:30 AM
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Getting Started

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QUOTE(adam20 @ May 9 2012, 11:37 PM) Dude seriously? coz of hard disk? coz mine still under warranty and using ssd. seriously... i also wondering how come my brand new desktop PC like this one.... and the boot time was very slow also.... i never tot of changing the harddisk becoz i tot no way it can spoil at the first time.... then i keep formatting and formatting........ Once i decided to change the harddisk, thanks god!!! finally.... boot time is within a minute compare to about 5 mins previously....
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adam20
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May 10 2012, 09:40 AM
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QUOTE(GameFr3ak @ May 10 2012, 09:28 AM) Wow... Mine is on SSD as well. I've formatted as the last resort. Still this morning I've got BSOD. So I assume it's a hardware issue. I then saw some weird value on my RAM. 4GB Installed and only 2.02GB usable. I took the RAM out, use rubber to rub the copper contact points plug it back. RAM returned to normal state with 4GB usable. Something is wrong and it's a lot more laggier than before. Not sure what. I'm suspecting a HDD failure or bad RAM slot. Tonight I'll take out the stick that I suspected and isolate from there again. Hope it's the ram though. No problem with my ram lol just frequent blue screen. Hope you can fix it soon man i hate bsod. QUOTE(rushoe @ May 10 2012, 09:30 AM) seriously... i also wondering how come my brand new desktop PC like this one.... and the boot time was very slow also.... i never tot of changing the harddisk becoz i tot no way it can spoil at the first time.... then i keep formatting and formatting........ Once i decided to change the harddisk, thanks god!!! finally.... boot time is within a minute compare to about 5 mins previously.... Wa >.< i hope not ssd problem the guy who sold me the pc took it for diagnose it for more then 2 weeks say no problem with parts and he say he never get bsod problem. I think might be games that i installed on my ssd that cause the problem but i will look into it. This post has been edited by adam20: May 10 2012, 09:41 AM
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GameFr3ak
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May 10 2012, 09:50 AM
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QUOTE(adam20 @ May 10 2012, 09:40 AM) No problem with my ram lol just frequent blue screen. Hope you can fix it soon man i hate bsod. Wa >.< i hope not ssd problem the guy who sold me the pc took it for diagnose it for more then 2 weeks say no problem with parts and he say he never get bsod problem. I think might be games that i installed on my ssd that cause the problem but i will look into it. I've got some game related issue back then. Skyrim with xfire. Disabled xfire and it's fine.
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adam20
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May 10 2012, 10:31 AM
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QUOTE(GameFr3ak @ May 10 2012, 09:50 AM) I've got some game related issue back then. Skyrim with xfire. Disabled xfire and it's fine. Thanks bro ill look into it hopes this resolves the problem as the pc is like less than a month old give me so much problems so unlucky
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guy4versa
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May 16 2012, 05:29 AM
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New Member
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im having blue screen problem...anyone please help me..im not good in laptop problem
-my laptop aspire 4741g intel core i5-450m processor,nvdia gforce 310m.500 gb hdd,2gb ddr3 memory
This post has been edited by guy4versa: May 16 2012, 05:33 AM
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dan137
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May 17 2012, 01:47 AM
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need help. formatted the HDD and changed RAM, still get BSOD. Its a Toshiba L510
Minidump.zip ( 253.95k )
Number of downloads: 5
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super macgyver
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May 17 2012, 06:50 AM
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QUOTE(guy4versa @ May 16 2012, 05:29 AM) im having blue screen problem...anyone please help me..im not good in laptop problem -my laptop aspire 4741g intel core i5-450m processor,nvdia gforce 310m.500 gb hdd,2gb ddr3 memory pls upload ur minidump, bro
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dan137
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May 17 2012, 12:06 PM
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changed HDD also BSOD. attached is minidump after changed HDD and fresh window 7 installed
Minidump.zip ( 113.54k )
Number of downloads: 9
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super macgyver
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May 30 2012, 11:44 AM
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QUOTE(dan137 @ May 17 2012, 12:06 PM) changed HDD also BSOD. attached is minidump after changed HDD and fresh window 7 installed
Minidump.zip ( 113.54k )
Number of downloads: 9may i ask did ur pc installed with avira at the moment?
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dan137
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May 30 2012, 04:46 PM
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QUOTE(super macgyver @ May 30 2012, 11:44 AM) may i ask did ur pc installed with avira at the moment? Nope. no Apps installed. Just fresh OS Win7
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super macgyver
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May 31 2012, 02:44 PM
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QUOTE(dan137 @ May 30 2012, 04:46 PM) Nope. no Apps installed. Just fresh OS Win7 i just dl ur first minidump zip, i think u really need to do one round of scandisk (www.hddscan.com) before u try swap ur ram.
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dan137
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Jun 1 2012, 10:11 PM
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QUOTE(super macgyver @ May 31 2012, 02:44 PM) i just dl ur first minidump zip, i think u really need to do one round of scandisk (www.hddscan.com) before u try swap ur ram.  thanks for your reply. I myself already tired of troubleshooting the problem. Sent it to my friend who has the proper tools in motherboard repairing. I changed the controller chip. Problem solved now.
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super macgyver
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Jun 2 2012, 06:33 PM
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QUOTE(dan137 @ Jun 1 2012, 10:11 PM) thanks for your reply. I myself already tired of troubleshooting the problem. Sent it to my friend who has the proper tools in motherboard repairing. I changed the controller chip. Problem solved now. what kind of controller chip u have swap ar? ur mainboard if still got warranty, u can just send it to rma actually.
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dan137
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Jun 3 2012, 06:02 PM
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QUOTE(super macgyver @ Jun 2 2012, 06:33 PM) what kind of controller chip u have swap ar? ur mainboard if still got warranty, u can just send it to rma actually.  can't remember but is got something to do with usb port controller. Its a 4 years old laptop. no more warranty.
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dragon528
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Jun 4 2012, 12:34 AM
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I have no idea why get BSOD, Ram test - No error HDD test - Quick test - No error Got 3 HDD, 1 new, 2 used condition. Kinda worry is HDD problem, anyone can help ? Attached File(s)
minidump.zip ( 41.08k )
Number of downloads: 5
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super macgyver
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Jun 4 2012, 10:59 AM
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QUOTE(dragon528 @ Jun 4 2012, 12:34 AM) I have no idea why get BSOD, Ram test - No error HDD test - Quick test - No error Got 3 HDD, 1 new, 2 used condition. Kinda worry is HDD problem, anyone can help ?  scan ur hdd using thorough mode, or using this one instead, www.hddscan.com
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dragon528
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Jun 4 2012, 04:54 PM
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Is the both BSOD log showing the same kind of error? Will be scan after i reach home, currently still working
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super macgyver
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Jun 7 2012, 02:16 PM
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QUOTE(dragon528 @ Jun 4 2012, 04:54 PM) Is the both BSOD log showing the same kind of error? Will be scan after i reach home, currently still working  different ler both error
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