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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!

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TSGen-X
post Jan 2 2015, 10:28 AM, updated 10y ago

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HSBC Credit Cards V.1

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Click here to HSBC Malaysia Official Credit Card Website and to apply for thier credit cards.

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I can confirm that for the last 3 years (2012, 2013 & 2014), I did not get annual fee auto waiver for my HSBC Visa Signature even tho I swipe more than 12 times (click on the links I provided below to my articles to learn more). Before you sign up for a HSBC Credit Card, reconfirm if the annual fee is automatically waived with 12 swipes, i.e. get black and white from CS or ask the HSBC agent to show you where this is stated in the T&C.

Below is what cyang81 reported:


QUOTE(cyang81 @ Aug 29 2012, 10:06 PM)
My HSBC Signature have been charge RM600 annual fees on 27/Aug/12 without auto waive.
I have swiped more then 50x @ RM 10K+++
Have to call HSBC CS just now to ask about the annual fees auto waive 12x.
The CS told me now no more auto waive for all HSBC CC except HSBC Advance & Premier.
When I told him to cancel my card, then only he try to offer to waive the annual fees.
But I have to pay RM 600 first for this current statement and HSBC will credit back the annual fees in next statement billing.
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Main Benefits of HSBC Credit Cards in general
1. Discount at selected merchants (go to HSBC website to learn more)
2. Contest (not sure if this should be a benefit but many members here do win something from time to time).
3. More than 1X Points at selected malls.
4. Travel Insurance for Gold Card.
5. Free Purchase Protection Insurance Coverage for Gold Card.
6. 0% installment plan at selected outlets. Go to HSBC website to see list.


Disadvantage of HSBC Credit Cards versus other cards
1. Reward points 1X only (however you may earn more than 1X Reward Points at selected malls/transactions for limited time subjected to quota)
2. HSBC credit cards promos (i.e. 5X, 8X and 10X Reward Points) are designed to make you spend more money on non-essential stuff. You get 1X points only for essential expenses (TNB, Mobile Phone Bills, Astro, Unifi, etc).
3. HSBC tele-marketing agents will disturb you very frequent and pester you to sign up for their Personal Loans (quickest way to drown in the shit hole of debt).
4. Reward points are not evergreen, good for 3 years only.
5. You get nothing when using it to pump petrol unless there is a promotion by HSBC. Click here to Petrol Thread.

HSBC limited time Balance Transfer Offer
Please note that HSBC do not issue separate account for their Balance Transfer Plan and payment is based on hierarchy. You are advised to understand the terms and conditions before you proceed to apply for their Balance Transfer Plan. Click here to read my article on Balance Transfer Plans - Facts You Need To Know.

Ways to apply for the HSBC Credit Cards
1. Online by clicking on the official website and click Apply Now, the 1st link of this Thread/Post. Usually they offer some kind of welcome gift.
2. If you are in Klang Valley, best place is at Mid Valley on weekends where there are tons of HSBC representatives more than willing to assist you in getting a HSBC Credit Card.

HSBC Customer Service Contact Numbers - In my opinion, they are now the worst and unfriendliness auto tele-answering system in Malaysia as far as Credit Card Customer Service is concerned.
1. HSBC Malaysia Customer Service General Line 1-300-88-1388 or 03-83215400

Useful Information
When calling HSBC Customer Service, select BM instead of English to speak to a Malaysian representative. Thanks to aeiou228 where he posted at FD thread at Main Finance Section.

Notice to HSBC Agents, please click spoiler below:
» Click to show Spoiler - click again to hide... «


NOTE
If you sign up for an online account to check your credit card transactions, you will no longer be issued any paper statements in the mail. So, if you want to have paper statement sent to you monthly, DO NOT sign up for online account.

When we call HSBC to beg for annual fee waiver, nowadays HSBC will tell us to pay the annual fee upfront and then they will credit us back the payment. Well, I won't tolerate that kind of ridiculous insincere offer but will demand that my annual fee be waived on the spot. Click here to read my article titled "My HSBC Visa Signature Pisses Me Off Big Time" where I shared my experience on annual fee waiver for my HSBC Visa Signature and hopefully you can learn a thing or two from it.

user posted image

HSBC also advertised that their Permeir and Visa Signature offers you 5X, 8X and even 10X Reward Points at selected malls and for certain overseas transactions. But what HSBC never tells you is that what they advertised as benefits are not standard card features but limited time promos. And if you did not know, HSBC promos ARE NOT valid all year round but for selected months within a year. And you need to register for HSBC so call card benefits yearly!!!

UPDATE January 2016 - Super Mini Review of the HSBC Amanah MPower Platinum-i

If any of you are considering of signing up for the HSBC Amanah MPower Platinum -i and thinks you're going to get 8% cash back for Petrol and Groceries.. best you click here and read my Introduction To Credit Cards - CC 101 where I will show you the that max cash back for petrol or groceries with the HSBC MPower is 2.35%

This post has been edited by Gen-X: Jan 7 2016, 07:12 PM
TSGen-X
post Jan 2 2015, 11:35 AM

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QUOTE(psiloveu @ Jan 2 2015, 11:23 AM)
I am a vs user since 2011, no issue with my annual fee.......automated waive by the bank.  My usage for this card is more than 12x per annual, but amount is small.
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Wah, why you get special treatment, i.e. auto waiver without needing to call CS to request for it.

QUOTE(brutalsoul @ Jan 2 2015, 11:27 AM)
haha...im opposite with you. Been using since 2005 but need to call in every year to waive annual fees. >24x/year ~ RM30k
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I also have to call to request. And nowadays no more toll free and got to waste time pressing this and that to talk to a human.
TSGen-X
post Jan 9 2015, 10:53 AM

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QUOTE(dasecret @ Jan 9 2015, 10:35 AM)
The 3,000 points to 1,000 airmiles is indeed a good deal. But there's a catch

Since it's a limited time promotion feature, there's a promotion period in place. Even if the promotion is extended, the points accrued in the previous promotion period cannot be converted in the next promotion period. I encountered it twice, 1 Jan 2014 - 31 March 2014; and then 1 Apr 2014 - 31 Dec 2014. Now there's 10,000 points that I could not convert to airmiles using the 3:1 ratio

What's worse is, I anticipated that in December, and try to convert all my points in end December 2014, maybe 20th Dec. But the request did not go through, I tried twice. And because the system does not allow you to print a copy of the conversion request, I couldn't prove to the customer service that it took place.  mad.gif

My suspicion is, they purposely do this so you burn some points. Next time don't spend on this card towards the end of the year and convert the points before even December
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Yah, the HSBC 3:1 Enrich conversion is not sincere. Once I call CS and was told I can only redeem 1000 EM!!!!

That's why now I don't even bother to use my HSBC even if they offer 8X points at the malls. Nowadays, I only use my HSBC at places that give me discount.
TSGen-X
post Mar 17 2015, 11:26 AM

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QUOTE(noien @ Mar 16 2015, 08:39 AM)
yes but din get the RM100 cash back
doesnt apply to existing customers sad.gif
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haha, now I know that the HSBC cash back not applicable to existing customers just like their FD Promos.

Anyway, I finally terminated my HSBC Visa Signature - if you got time and nothing better t do - click here to read the reasons why I did so at my Facebook Page.
TSGen-X
post Jan 7 2016, 07:10 PM

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If any of you are considering of signing up for the HSBC Amanah MPower Platinum -i and thinks you're going to get 8% cash back for Petrol and Groceries.. best you click here and read my Introduction To Credit Cards - CC 101 where I showed that max cash back for petrol or groceries with the HSBC MPower is 2.35%
TSGen-X
post Jan 8 2016, 03:10 AM

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QUOTE(karcity @ Jan 7 2016, 11:21 PM)
Hi. The maximum cash back not 2.49%? If one spend RM 635 on petrol and RM 1366 on others, and get RM 50 cash rebate, then isn't it 2.498%? Correct me if I am wrong.
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Bro you may be right, but I am saying no way one can get 8% for petrol AND groceries but 2.35% for petrol or groceries.
TSGen-X
post Jan 8 2016, 11:02 AM

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QUOTE(karcity @ Jan 8 2016, 08:12 AM)
Yes. You are right bro.
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Bro, need your expertise to comment on the RHB World MasterCard and Visa Signature where RHB claims one can get 6% cash back for this and that with their World MasterCard and Visa Signature. I worked out max cash back 3.49% with exactly RM3500 local spending. See if you come out with a higher figure or even correct my calculations.

RHB Bank World MasterCard, Visa Infinite, Visa Signature and Paltinum Credit Card Review 2016

This post has been edited by Gen-X: Jan 8 2016, 11:03 AM

 

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