u mean now?
i think everyone are now waiting for 1 Dec...

touchngo is malaysia one, so u expect what timezone it will be?
touchngo will only capture the time recorded in their apps, not consult with HSBC what time posted in their statement...

all transactions add up x 0.2% = RM6.02

depends on the bank, i got RM40k for HSBC while AEON and MBB just RM30k

1 nov depleted after 7.30am

and they might refund all and later you got no entry at all

next time u should just remove the card to void the authorization for tng to charge automatically
after i saw the pending loading and ask me do not try to reload again, i faster remove the card and top up manually again

When Grab will give the 1k points?

But already top up on 1 Dec 12.01am wor

This post has been edited by tan_aniki: Dec 2 2019, 10:02 AM

Yes, dealing with them through FB
But quite weird they ask me the 2nd question:

Hi Aniki, can you confirm these 2 please:

1. Have you saved the card details before the top up?
2. Is this the first time you topped up using the card?

Thanks. - Kimmy

It doesn't matter I top up first time or 2nd time right?
Last month already top up but can't get it due to late and this month is 2nd time.
This campaign doesn't limited to first top up ma, every month also can get once till April right?

The Cashback will be credited back to eWallet within 10 working days.
Do come back to check on or before 13 Dec 2019.

Just now paid TGV for 2x twin seats for RM40 in 2 account, maybe that trigger them to get the CB in lol

did u guys know that topping up RM100 to TNG also got 10 entries? at first i thought the online transaction must be foreign currency but end up got 10 entries because of TNG RM150 top up

https://www.hsbc.com.my/pair

gonna whack 1 x RM100 to BP/Boost everyday, only took away SCB one chance per day

yes, to my surprise they sent me the ID and told me i got 10 entries and i have played all, almost 430 for each game...
the top scorer fighting for the "iPad" is an idiot, over 1mil points with over 2500+ games which mean he has spent over RM25k since last month...
i just don't care about the game, just hope to get the RM20 X 3 cb or maybe can get Note 10 or mini for the lucky draw...

i register SMS just when the campaign start and stop doing topup after i saw the tnc for online spend must be in foreign currency...

but for my surprise the TNG RM150 top up got 10x entries lol
i got another transaction for HSBC which is RM50 to grab, so TNG definitely qualify for the online spend 10x entries.
Gonna try BP/Boost later.

so far didn't receive the RM20 as it is based on lucky draw, hope can get max 3xRM20 throughout la, at least all free money...

maybe last time can and they amend it so that now the voucher only can be used for HSBC cc...

to avoid such issue again, remove ur HSBC now and top up manually on 1st of the month

Thank you for using Grab.

First and foremost, we are truly sorry for the delay in reply.

Please note that we have processed a refund for your Grab points. The points will reflect immediately and be ready for use.

Details are shown below:

Refund Date: 2019-12-17 15:28:33 +08:00
Reward Name : MYR 50.00 HSBC promo
Total Points Refunded: 1000 points

If you need any further assistance, feel free to reply to this email thread and we'll be glad to assist.

Alternatively, you can also find answers to frequently asked questions or submit a request directly through our Help Centre (https://help.grab.com/hc/ms) from the Grab app.

Thank you for your continuous support and we look forward to serve you better.

i manage to get it with RM1000 spend after call them to give me rebate.
at first thought RM1000 with 2 spend, but then call back and they said 3 transaction, so add another RM1 in and done.
my card was ntb after cancelled in Feb and apply through comparehero to get free gift for customer ntb more than 3 months only.


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yala, different ppl got different offer, also depends on how you get the card, for eg RP, CH, HSBC etc

This post has been edited by tan_aniki: Dec 18 2019, 03:50 PM