QUOTE(gfish213 @ Oct 30 2017, 12:01 PM)
i submitted my application and all document since 19th, and there is no update until now, very slow.
my wife apply pbb card later than me, already use her card already.
HSBC took one month to process.
If you got old account before, please becareful if you already moved away from your old house, as their system will still send the credit card to old address even though your application form written new address, same as mobile phone number for the activation pin.
I have face this after receiving SMS telling me that the card has been approved but more than 10 days not reach to me.
Then I phone call them, they said they have sent out on that day whereby i received the SMS and they will arrange to send another replacement to the nearest branch for collection.
At the branch i tried to activate on the spot with their help to call the number to activate, the system told me the temporary pin was sent to my old mobile number.
From then i realised that they have sent my credit card to the old address and register my old mobile phone number even though i didn't mention them on the application form...
After 1 day of processing, then only i can activate with my new mobile phone number.