Champion la, haha. Did you tell them that you already have it, or did you demand that they find it?

i just got mine by self collecting. after so much battle with maxis. really just go n collect for those havent receive. brightstar wont even know if you are authorize by maxis to collect it or not.

This post has been edited by mariewsy: Nov 19 2014, 01:54 PM

ya, i wish i can go self collect too. but too bad, no time for me.

same goes for me...

Because your existing contract is still running.

Just accept first.

I thought BS dont allow self collection and calls to their centre already?

nope....my existing contract already end.

she said either you upgrade or change to surfmore talkmore or one plan...

after changed cannot change back to ivalue plan..

Huh...cannot be what. Unless Maxis dont have the ivalue simple plan already which I doubt because I'm using it myself. Maybe she still thinks you are on contract.

can la can still call.

What is your status on the Online Store? Pickpack?

Am glad you finally received your phone. Where is segiempat who wanted to wreak havoc on Maxis?

it was in pick pack for about a week...so many calls, so many chat with the customer service. finally they let me collect. now after collection, my track shipment button is gone. and i got email and sms almost immediately saying it has been delivered.

Same thing happen to me. They removed my Order in MOS right after I told them I need to cancel because I havent received my phone yet. Mind you and it was just right after I put down the phone with them.

So do i need to call maxis to activate the nano sim or it will be automatic? Coz my current micro sim no more data already.

As mentioned previously, you need to call 123 to activate your new sim and your new plan will run concurrently.

Yes u need to call. My case is a bit funny. Called 123, system say cancel. End up @maxislistens just activated my sim. but contract still no news.

This thread has slowed considerably.. Majority got your phones? Hehe

nope. dint receive. still waiting their call back.

Finally receive my phone. I opt for self pickup at brightstar. Finally putting an end to my misery.

guys bs just called me say want to deliver my iphone that i cancel, what to do? pls advise

If you have not gotten your phone mar accept lor, if not you can call 123 and ask them to cancel and don't send the phone.