ALL DONE BROS, still fail...it can even detect pendrive anymore lulz..

looks like i have to take it back to illegear

OMG
looks like a serious problem !

seems like motherboard problem...if it is, then no choice but to take back to illegear to change mobo or fix the usb ports..

dealing with their support service via email now

Hi Arvinaaaaa,

Please send your laptop back to us for checking. Will assist.

yup//already reply in email that i will come...do reply my email once u see it regarding the duration etc etc

How to check for this
they emailed me that the unit is ready
so when i go for pick up what do i need to check har?

I dowan go there twice lehhh, so far

lol just check all usb ports with pendrive,can detect or not

then how to check for dead pixel ar?
anything else?

dead pixel, got software just download, put in pendrive and run it

Is the USB working when plugged in to power?

cant detect thetwo right ports, but giving out power

It looks like driver problem isn't it? Since when got this problem?

anyone else having this problem?

impossible...left ports working like normal

Seems like the whole right input/output is not working. Is the audio for headphone working fine?
OMG VERY VERY BIG PROBLEM.

Is this got anything to do with BIOS?

When did you encounter this problem, while using at battery low or others ....

My assumption is motherboard problem..only way to confirm is to take to illegear..headphone all ok

I dont think so..if bios it would have shown since i first bought it...didnt change anythung at bios also.

Now i encounter always..the right two ports permanent fail to detect

Check:
1. all port. including USB, HDMI, VGA, headphone and mic..
2. Screen. including dead pixel (can google for online dead pixel check), screen lit/side "hinge" see whether there is any loose part or sticking paste exposed
3. Boot your laptop, see can enter BIOS or not. If you purchased OS version then test your OS.
4. If you got an external DVD drive, bring it along to test the see whether the USB port can detect and run your DVD or not
5. Test the backlit and lightning of the laptop
6. Test power adapter

Most importantly, CHECK IF YOUR LAPTOP IS DAMAGED OR NOT. If there is any doubt, just ask them straight on the spot

All these can be done quickly. For more detailed testing you need to have an OS installed.

Hmmm.. Seems like a hardware issue. Do update us on your fix

thanks for the advice
can all of the ports and dead pixels can be tested on the portable OS? I mean I boot from USB directly to Windows
since I dint brought it with OS

Does the left USB 3.0 port have the same detection issue? Could you try installing Windows 8.1 and check if the ports are working?

Found this link for Compal NL8 (from the original laptop manufacturer) --> for download drivers, bios, update, and user manual.
http://www.ftpsearch.co/browse-en/70.35.58...ook/Compal/NL8/

the drivers look similar like illegear provided but Just follow up with what illegear providing.