QUOTE(constancethen @ Feb 3 2018, 04:28 PM)
i'm glad that got this useful tread to enlighten me some good knowledge.
but can i ask have somebody ever claim towing fee direct with TAKAFUL MALAYSIA? i got the reply from takaful malaysia that asking me to liaise directly with workshop on towing reimbursement . but the problem is i paid cash by myself. i dont trust with the workshop because they act slow and no fast respond taken even called has made/ text. any similiar case for my reference. if reimbursement thru the workshop is no hassle free . the money with go thru they account .....tq.
Your policy should allow a reimbursement of the towing fee up to RM 200.00
I think maybe the insurance is asking you to claim the 200 from workshop, pass them the bill and the workshop will built into the claim along with the repair cost.
If you paid more than 200 then sorry. Max you get back is 200.
If your policy comes with free towing, next time best to call your insurer call centre.