QUOTE(neorage_x @ Dec 19 2014, 01:06 PM)
I understand your concern. Blackberry device is all about productivity. Having a trackpad or "touch-sensitive" keyboard (For BB passport) will allow the user hands always on the keyboard and not the screen. With practice, user can focus on constructing email and messages without the hassle of touching and holding the screen for edditing purposes.
Secondly it is also the idea of engaging the customers. Older BlackBerry users who do not enjoy the idea of physical keyboards actually left the platform. Those who stayed around actually do have, to a certain extent, lingering attachment to the functionality of a BlackBerry, and that includes even the trackpad, as "backwards" as it may seem.
The BlackBerry Passport is a compromise in this, as it has everything the classic has, sans the toolbelt. However, it is also different from the Q10 because the entire keypad itself is a humongous trackpad and also emulates the function of a BlackBerry virtual keyboard. Judging from the initial response i think BlackBerry customers are very happy with the new direction, and thus in the future there will be templates for three keyboards, the full physical + toolbelt, the full touchscreen and a hybrid (maybe with, maybe without toolbelt, most likely without)
In respect to the q20 it should probably keep the existing corporate customers from leaving BlackBerry (note, BlackBerry at this point can just go on as a pure MDM/EMM company without selling phones, but that is another story) and probably be tempting enough to have corporations to consider buying the BlackBerry Classic and deploy it to their employees as a COPE (corporate owned, personally enabled) device and slap in an MDM of their choice (BlackBerry has opened up their BlackBerry 10 phones to be manageable by other MDM services) but i would expect the Classic to surpass the sales of the Passport. I think its the shrewdest move BlackBerry has done so far.