actually, no. (see here or here)

This post has been edited by KaiHD: Sep 13 2014, 01:47 AM

once the sim is preinstalled, u will need to contact T mobile to unlock it. they will need to check if you are qualified for the unlocking of carrier or not.
since last year, all phones in US comes with unlocked version, but too bad carrier send the phone with sim card pre installed to make sure the phone is tied to the carrier.

safest is buy local set.. at least got local warranty.. iPhone not cheap to fix oh.. u go local phone shop, 90% are using 3rd party parts which is unknown quality. And there are incidents where 1st batches have higher chance of minor glitches too..

this is my personal opinion la.. as much as i wanted to have the first taste, i would still keep on hold for the local release..

This post has been edited by Connect2USales: Sep 13 2014, 01:56 AM

Ok.. thanks for the answer...

still no. any iPhone bought directly from Apple US at full price is unlocked (except for sprint model). you can immediately switch out the preloaded SIM with your desired one, then turn on & activate your iPhone with no issues. (source: real life experience of my friend, this MacRumors post or this MacRumors thread.)

This post has been edited by KaiHD: Sep 13 2014, 02:07 AM

Ya, Apple MY sure will sell outright device.

Locked set. Will have to contact T-Mobile to unlock it.

How do we claim warranty if we purchase it from Apple Store Online Malaysia?

Would it be easier for us to claim warranty if we buy from local resellers?

Everything is out of stock.

This post has been edited by ((Xa))0102: Sep 13 2014, 04:52 AM

Apple devices have international warranty.

can pay using malaysian credit card?

except for iPhone.

Any iPhone bought full price directly from Apple (not from carrier store) will be unlocked. See above post for proof.

iPhones technically do have international warranty, but only with AppleCare+ Plans.

Actually the best way to get an iPhone in Malaysia will always be from the Apple Online Store. They have best support, including one to one exchange within first 30 days.

This post has been edited by KaiHD: Sep 13 2014, 06:06 AM

That's the problem

I plan to buy iPhone 6 from Apple Store Online Malaysia..but worry that it's hard to claim warranty.

Anyone here have experience claiming warranty for iPhone that you bought from Apple Store Online Malaysia?

where's your location?

i never claimed warranty before... if you purchase from online and if you need any help, just call up apple and they'll sort you out

iinm a friend of mine bought online, his phone has minor paint defects, called up apple online, they came to pick up his phone and send a new one 1 week later, let me double check with him and get back to u guys

This post has been edited by silencer5089: Sep 13 2014, 08:55 AM

i chat with the other specialist... they said need to bring to t-mobile for unlock... but basically my t-mobile sim can already work on the phone properly, but NOT other SIM cards.

AppleCare expensive oh...

Easy for warranty no matter local or sg or uk set, provided ur iphone is bought from Apple online store, then u are entitle to claim international warranty, just visit any local APPLE AUTHORISED SERVICE PROVIDER (AASP) like Machines, Mac City or directly go to Apple times square level 10 service centre (this one i never try) etc will do, they will give u 1 to 1 exchange (but have to wait 3-5 working days lar), if u are at SG Apple warehouse, u can direct claim on the spot.

Any charges if ask them to unlocked it?

Dont worry. Market place has tons of "Scalpers" now. Seems like many buyers buy it to "scalp" but then again with so many people selling, I dont think scalpers could fetch a good price for their units.


You can opt to send to any resellers and they will help you send for warranty claims with apple. Or you can arrange with Apple to collect your iphone through courier companies and get them to collect your Iphone for RMA.


Yes, you can definately do thta.

No, Iphones have no international warranties. Every Iphone sent for RMA must be sent to their original country of purchase.


Definately. If not why would they lock it? It is because the device price is subsidized by them and hence locked so that only their telco/carrier can be used.

This post has been edited by TOMEI-R: Sep 13 2014, 11:59 AM

Yes u can, as long as u bought it at apple online store without tie with telco. I had claimed many times so please trust me.