if he got ties with the 'underworld'...his business is very efficient in helping the 'underworld' business.

unfortunately he can't control his habbit.

I used to deal with Fetion a lot last year, fulfilled my orders completely despite some delivery issues as the casing I bought was bigger than I have expected. They were doing very well before they expanded their shops to franchise.

Their Facebook page gone disappear for a few months now and really sad to see a reputable seller go down just like that

Thought they're doing pretty well, they moved from the upper level shop to a bigger ground floor area and I just upgraded my PC with them back in July, they bundle a CM TPC-812 cooler with a pretty unbelievable price to me. Too bad shit like this often happened here and there after World Cup and unfortunately it's them.

I can't believe what I just read. I bought a GTX760 from them at their shop in june. that time I think they just relocate there so they were quite busy putting stock. Anyways now im concern bout my warranty. They seems to have a good reputation as even forummers at H&Q section used to recommend him.
I guess next time stick to lowyat plaza like viewnet better.

Wah feiton lari. Have to RMA several units of Sapphire 290 tri-x le. Adui.

WTFFFF..!!! I just bought toshiba flash air 32gb memory card from them last months.. now they freaking closed down WTF is this.. if my memory card spoiled how am i going to claim the warranty??

Thank goodness I've never purchased from them before. Prices are always higher compared to other reputable ones.

Can call up Toshiba Malaysia Customer Care for help..

Thank you bro

You guys should not be so surprised. Anything can happen to any business these days especially buying online when you dont even know the actual situation of the seller's business.

Alot of longtime sellers have close shop and gone MIA all of the sudden. An example go search or google "bruceleestore lowyat" a perfect example of a longtime seller who have fallen and gone missing despite years of trust from his customers.

im one of the lucky buyer to get some item even poslaju one like 2 week before the "quiet".

they are very good, the price..the customer services, they all really helpful.
can say they are my favourite shop for PC Hardware.
i was shocked when 1st hearing the news.
but good thing dont last long.

i know they will still continue business using different kind of names now.
still have some faith for them.

they are definitely not a scammer to begin with.
gambling is bad guys, feiton has bright future. .

This post has been edited by TheHitman47: Sep 15 2014, 04:51 PM

Haiz, pity they have to go down. Their service was ok, the staff was kind enough to troubleshoot my rig when the gc that I bought had problem.

cant believed this news.. feiton 1 of my favorites seller in garage sale...

rip

No need RIP lah,

They will open another company and business on as usual,for time being,they will underground till clear to pop out.

Online seller especially with shop come and go like flies. With the mindset which having shop is reliable, time proven it's the opposite

Name it ~ there a few so called reputable and reliable shop = CEX, feiton, bruceleestore, modernopc...... the list go on

Not to brag but since 2007, only TWO(2) sole survivor in garage sales for computer parts and accessories. Other just merely survive for 1-3 years. So called offering full warranty service for them are bullshit. Example some PSU offer 5 years warranty but they even can't survive for 3 years of business

This post has been edited by lingloong: Sep 17 2014, 01:11 AM

i feel that im lucky coz 2 weeks ago i almost place an order to them to buy a gc but their price is really unbelievable.

ts somehow should bersyukur a bit coz just rm100+ ... there are many ppl tio conned half a thousand or maybe more... last time i tio conned a phone worth rm200

This post has been edited by CyrusWong: Sep 16 2014, 02:36 PM

Well there are mainly 2 kinds of seller here

1. Either dump you dirt cheap price with zero after sales service/reliability
OR
2. provide competitive price with good after sales service

In "bolehland", 90% will go for cheap price + cheap service

True enough.

In my case, i may not own a shop, but for the least when customer called up got issue, i still entertain and try to help out. If i am not in a position to do so, i provide guidance and provide a work around to the situation like guiding to claim warranty and etc.

I understand some sellers may not be able maintain a shop due to high cost and margin is getting thinner, but for the least, disappearing and leaving customer out in the cold water? What's wrong of giving out a contactable phone number and guide the people who have supported your business previously?

This thread is not the one let both of you show off how clever are you to handle your online business. Just leave it peace and let the customers resolved the dispute with feiton. Moderno and cex quit becoz they have other business besides IT field. btw, they are the senior sellers who introduce the online shopping in years ago.

U remind me those online sellers without shop who going mia.
since year 2003.

cheers

If you are referring one of my post in one of the post, I do not intend to show off with the slightest intention.

My post is just concern with those forumers who actually feel helpless about warranty claim.

My apologies if i offended anyone with the above post.