sources claim it is as what you mentioned - hutang ah long as boss has gambling habit.

This depends on personality of the owner itself, i remember that times modernopc closing shop,  they did posted at their website and forum for the distributor details to customers for warranty claim, also they telling the world they will terminate the business soon.

Customers have the rights to buy from anyone they like, based on price, place and promotion by the sellers/shops. it is not good to put the statement to comment the "online seller especially with shop" and promote " online seller without shop". For me, the different between both business are: one with more staffs, more stock display also with more sales volumn, another one is work alone, no stock display and limited sales.

You told me next year gonna have a shop, so now you have to learn from their mistake and improve it in your business later when you are "upgrade" to "online seller especially with shop".

all sellers are in the same boat in LYN Community, not good to critic anyone of them who already terminated their business in public. pls remember the online shopping business at this forum starting from moderno, LPS those senior sellers.

Feiton Customres can ask other shops to claim warranty (except powercolor), nowdays the customers know google search, dont worry.

btw, feiton just a new online company who start the business this 2 years and their only strategy to get sales is dump the price, It is up to customers who support and purchase from them.
we cannot saying their customers are stupid because they trust to a new sellers and never study for the background. Who will know the boss himself start the business because want to get the cash flow for their gambling only.

sorry talk too much, back to the topic and hope the TS can get his refund back.

Right now it's owned by a previous staff that have no affiliate with the old boss. I had prolem with a gaming headset and then walk in to their shop. To my surprise, two ppl are cleaning up the shop. I walked up to them and asked what happenned, they said the boss had run away and they decided to start a new shop on that location. They were kind enough to claim warranty for me for free even though they had nothing to do with it. For your information, I had dealt with this staff multiple times and I could say he's trustworthy. I had build 2 computers and buy multiple accessories from them.

Owner not the same. shop location on feiton old location