I had sold a nokia 3610 to a forumer yesterday.
The deal went smooth as i gave him time to test the phone and he was satisfied with it.

The senario is this:
HE smsed me just now that the phone cant charge half way.
After further asking him, he told me that the first charge was ok.
But after charging for 4 1/2 hours he cant charge it anymore.
I had been using this phone for the pass 1 month & dont find any difficulty to charge it.
He took the phone to hp shop & they told him that it was either a IC/Charging port faulty which will cost rm45-rm60. (the phone just cost rm105)

Below is the page:
MY 3610 sales page!

As u can clearly notice in my page, i don't provide any warranty for the phone as i faced bad experience for buyer who spoil my stuff & claim for personal warranty.

So i offer him that i get him a desktop charger, this is the only solution i can think of.

So what do u guys think? Should i refund or just replace him with a desktop charger?

Pls leave wise & reasonable comment! Thanks

This post has been edited by CrazyRock: Aug 31 2006, 03:32 AM

U must mean "can".
Assuming what me quote is true, u dun need to refund.

Uhm....normally personal warranty are 7 days...
And FYI, 2nd hand phones sold by shops are warrantied for 1 month ad most of them dont even provide warranty.

You are not guilty..bad luck for him i guess..
Thats the risk for buying 2nd hand items

hi, i'm the buyer here. this is my story.... i went home and charge the phone for the FIRST TIME and it charged smoothly for 1/2 an hour then it stop charging. i try to plug in again and it din't work. Today i try to charge again using my fren charger also dun work then i bring to shop and they said phone got problem(charger port or ic prob). repair will cost me rm45-60. if the repair below than rm20 i will just ignore it and accept my mistake. so i sms him and told him the problem and he gave 1 solution to buy a desktop but i dont like the idea that i have to bring 2 battery everywhere i go. try to get refund fr him but he refused because of there is no waranty given. so i sms him that i'll ask an opinion fr ppl here. then i noticed he already open a thread. if that is 2nd or 3rd time charging i think it ok le because of used item but that is my FIRST TIME. i understand your warranty crazyrock, and i only want to hear others opinion if this is my lost no problem.
there's 1 more thing, you said in yr thread that yr phone age is 2+ years, but why at the back of the phone it show year 2002. for me 2+ means 2-3 years. but i accept this is my mistake cause i didn't check it during cod since you look like in rushing and u put the sim card by yr self.

i onli ask for opinion here pls understand n i seldom online to answer any questions. thanks

last time i bought phone fr shop and no warranty given also but after used for 4-5 hours got lcd problem, they changed foc 4 me. i understand the risk but this is my first time charging. maybe u right its my bad luck.

thank you for pointing out the problem.
so EDITED!

About the phone age i admit it that is is my fault that i didnt look clearly at the sticker behind it.
i just assume that it is a 2years + phone.

i think u shud refund him lor..just my opinion

ya lo i think u should refund lo cause first charge already KO, Or better way is seller pay the repair charge lo. Up to u guy how to settle , just give my opinion only .

Or another way is share the repair cost lo , seller and buyer both happy.

Uhm...I think i didnt read clearly just now...
I thought crazyrock mentioned the buyer used the phone for 1 month and have no problem....

And now i saw buyer said it got problem charging for 1st time..

In that case, i think seller should refund....
But seller mentioned no warranty given except 1 day for outstation...

Hmm...seller says no warranty, buyer accepted the T&C....
Now i think depends on the seller whether he wants to refund or not...

well.. not taking sides here..

but i think crazyrock has the choice of not refunding the buyer.. this is cuz he has aleady mentioned that his goods are not covered by any warranty and that the buyer should buy it at their own risk..

but since he is a good man who tried to help you by giving you a desktop charger, why not just accept it?

This suggestion is indeed the best to me.
Cz as we see, the seller doesn't provide warranty, so he doesn't have to bear the responsibility. But the problem happened on the 1st charge, so i think it would be fair if both parties split the repair cost. That will be best for both parties.

if buyer has accepted the T&C, then seller is not liable for every single problem that occur on that phone.. accept it, else juz accept desktop charger OR if seller is kind enough, half half cost for repairing

i second that, buying frm that seller indicates that u've already gone thru the T&C.
it depends on d seller whether to share the cost of repairing anot, but he's gud enuf to giv u a desktop charger

Thank you guys for ur suggestion. If reparing the charging port for nokia 3610 should cost around rm20-30.
If the buyer can get that price i willing to spilt the fees.
Or i willing to get him a desktop charger which is will cost less than RM10.

I don't intend to sell faulty stuff to buyer. If the phone is faulty i wont sell it!
Previously hardly any problem for the phone i sold & i had test the phone thoroughly before selling.
I not sure why this happen after the first charging, really no idea.
Anyone who encounter with similar problem?

This post has been edited by CrazyRock: Aug 31 2006, 03:37 AM

after reading this thread, i can consider that CrazyRock is a good seller.
about the yr, 1 or 2 out of 10 persons will look at the manufacturing date.
no warrantee, means no warrantee. buy at ur own risk.
CrazyRock can offer a desktop charger consider a bonus in a transaction.

for me he is not a good seller but a good person because he should provide warranty for every item he sell. about the year, when we trade in phone to shop they will surely check the manufacturing date.

If you know place that can repair with that cost please pm me the shop add because what i can get now is around 45-60.
if you dont intend to sell faulty staff u should provide personal warranty so that buyer know u r sincere. how can i check your phone can charge or not during cod and should i wait until charging finish then only pay u ?

When u selling something u just asume the phone age and then put inside ur thread ? can ppl trust your thread or not ?