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> [WTA] Should i refund?, But i don't provide warranty

CrazyRock
post Aug 30 2006, 03:08 PM, updated 20y ago

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From: Cheras,Selangor


I had sold a nokia 3610 to a forumer yesterday.
The deal went smooth as i gave him time to test the phone and he was satisfied with it.

The senario is this:
HE smsed me just now that the phone cant charge half way.
After further asking him, he told me that the first charge was ok.
But after charging for 4 1/2 hours he cant charge it anymore.
I had been using this phone for the pass 1 month & dont find any difficulty to charge it.
He took the phone to hp shop & they told him that it was either a IC/Charging port faulty which will cost rm45-rm60. (the phone just cost rm105) rclxub.gif rclxub.gif

Below is the page:
MY 3610 sales page!

As u can clearly notice in my page, i don't provide any warranty for the phone as i faced bad experience for buyer who spoil my stuff & claim for personal warranty.

So i offer him that i get him a desktop charger, this is the only solution i can think of.

So what do u guys think? Should i refund or just replace him with a desktop charger?

Pls leave wise & reasonable comment! Thanks laugh.gif laugh.gif


This post has been edited by CrazyRock: Aug 31 2006, 03:32 AM
CrazyRock
post Aug 30 2006, 08:28 PM

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From: Cheras,Selangor


QUOTE(Pip_X @ Aug 30 2006, 05:23 PM)
U must mean "can".
Assuming what me quote is true, u dun need to refund.
*
thank you for pointing out the problem.
so EDITED!
CrazyRock
post Aug 30 2006, 08:29 PM

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From: Cheras,Selangor


QUOTE(hise @ Aug 30 2006, 06:51 PM)
hi, i'm the buyer here. this is my story.... i went home and charge the phone for the FIRST TIME and it charged smoothly for 1/2 an hour then it stop charging. i try to plug in again and it din't work. Today i try to charge again using my fren charger also dun work then i bring to shop and they said phone got problem(charger port or ic prob). repair will cost me rm45-60. if the repair below than rm20 i will just ignore it and accept my mistake. so i sms him and told him the problem and he gave 1 solution to buy a desktop but i dont like the idea that i have to bring 2 battery everywhere i go. try to get refund fr him but he refused because of there is no waranty given. so i sms him that i'll ask an opinion fr ppl here. then i noticed he already open a thread. if that is 2nd or 3rd time charging i think it ok le because of used item but that is my FIRST TIME. i understand your warranty crazyrock, and i only want to hear others opinion if this is my lost no problem.
there's 1 more thing, you said in yr thread that yr phone age is 2+ years, but why at the back of the phone it show year 2002. for me 2+ means 2-3 years. but i accept this is my mistake cause i didn't check it during cod since you look like in rushing and u put the sim card by yr self.

i onli ask for opinion here pls understand n i seldom online to answer any questions. thanks
*
About the phone age i admit it that is is my fault that i didnt look clearly at the sticker behind it.
i just assume that it is a 2years + phone.
notworthy.gif notworthy.gif
CrazyRock
post Aug 31 2006, 03:36 AM

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From: Cheras,Selangor


Thank you guys for ur suggestion. If reparing the charging port for nokia 3610 should cost around rm20-30.
If the buyer can get that price i willing to spilt the fees.
Or i willing to get him a desktop charger which is will cost less than RM10.

I don't intend to sell faulty stuff to buyer. If the phone is faulty i wont sell it! ohmy.gif
Previously hardly any problem for the phone i sold & i had test the phone thoroughly before selling.
I not sure why this happen after the first charging, really no idea.
Anyone who encounter with similar problem?

This post has been edited by CrazyRock: Aug 31 2006, 03:37 AM
CrazyRock
post Aug 31 2006, 07:29 PM

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QUOTE(hise @ Aug 31 2006, 07:13 PM)
Thanks bro.
*
Please ask around.
the rapairation for the charing port should <rm30.
Try ask kit_kit.
CrazyRock
post Aug 31 2006, 09:47 PM

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QUOTE(imperialrealcs @ Aug 31 2006, 09:21 PM)
this is call principle.. he stated no warranty mean warranty biggrin.gif
n he doesnt need to give u a desktop charger as well doh.gif
besides, trade in phone they will not check the phone manufacturing date doh.gif
they will check the warranty sticker instead smile.gif n no, the sticker is not applied once the phone is manufactured biggrin.gif
*
thank you for ur support.
Hope to be more fair to the buyer and keep my credibility here.
CrazyRock
post Sep 26 2006, 12:17 AM

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From: Cheras,Selangor


Buyer didnt contact me after i sms him to offer a dekstop charger replacement or bear rm20 for the repairation cost.
SO i will leave it to the buyer whether to accept or not.

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